WEST PLUMBING & HEATING
About us
ADDITIONAL ADDRESS: PO BOX 645.
Business highlights
41 years of experience
Reviews
4.711 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 0% | ||
| 0% | ||
| 9% | ||
| 0% |
Showing 1-11 of 11 reviews
Kathleen D.
Oct 2016
unknown
Ronald A.
Sep 2016
unknown
Joan E.
Feb 2016
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Michael M.
Jul 2015
My phone call was promptly returned and the work was scheduled. Robert came out to the house as expected and performed everything that we spoke about quickly. He was very professional and courteous. When more plumber work is needed in my home I will definitely contact West Plumbing again.
B A.
Jan 2014
unknown
Craig R.
May 2013
Rick has performed many plumbing jobs over the years. Highly recommend.
Scott M.
Dec 2010
great. i've used them before for emergent problems...which was pretty expensive. but if you can shut off the water and wait for a day or two for them to come, the prices are a lot more reasonable. the plumber who came out was friendly, quick, and polite. very satisfied.
DAVID H.
Aug 2010
They were responsive and came quickly but, as noted above, they did more damage than help and charged us for the repairs.
Response from WEST PLUMBING & HEATING
"I had to go back to our records from 2005 to look up the paperwork associated with this invoice. The master plumber who did this service had worked for us for 15 years at the time. He went on to teach plumbing at a trade school.The plumbing service was done in JAN of 2005. The paperwork stated, "after a thorough inspection of blocked toilet, it was decided to replace the toilet. The toilet was removed, the closet flange was replaced and the new toilet was installed. This shows that we were called for a clogged toilet. There was no mention of any leak on the supply valve. There was also a repair to the kitchen sink faucet and they inspected the water heater. The total bill was $579.26. This customer received the bill and paid it within 2 weeks. He did not call and question any of the work which was described on his invoice. It's hard to imagine why he would complain after 5 years."
Virginia K.
Jul 2010
They are good and we like them. They really come when we need them and they are very responsive. They call back right away after you call them. They send someone over the next day and they seem to understand. They usually come out right away when we have any issues. They get delayed sometimes in sending their bills out but their pricing is reasonable. However, it?s not bad. They charged us about $2000 for the last job since they had done a lot of plumbing work in the kitchen. We would use their services in the future too.
CAROL L.
Jun 2010
Friendly and professional technician, completed task quickly, checked non-leaky faucet as well. We have used West for the past 12 years and have always been very satisfied. They respond quickly to emergency situations and are very good at recommending solutions. My only minor issue is that they don't bill immediately so we've forgotten about it by the time the bill arrives :) (Hence the current $0 in the amount of money...)
JOYCE M.
Oct 2007
They are super and I consider Rick West my personal plumber. He is the most reliable, good hearted plumber you will ever meet. His quality of work is like you have never seen before. He has never messed up a job that I asked him to do.
Licensing
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FAQ
WEST PLUMBING & HEATING is currently rated 4.7 overall out of 5.
No, WEST PLUMBING & HEATING does not offer free project estimates.
No, WEST PLUMBING & HEATING does not offer eco-friendly accreditations.
No, WEST PLUMBING & HEATING does not offer a senior discount.
No, WEST PLUMBING & HEATING does not offer emergency services.
No, WEST PLUMBING & HEATING does not offer warranties.