McClaren Heating & Air Conditioning Inc

This company is AMAZING! Look no further and definitely wait for them if they are booked out a little. This was the second major repair McClaren has completed for us (they installed a complete air conditioning unit last year) and their workmanship, customer service and professionalism is second to none. The expression "measure twice cut once" is a fitting logo for McClaren HVAC ; the owner Artie fully evaluated my job, sent me a detailed proposal and accompanied his men to outline the job as it began. The HVAC guys couldn't have been nicer and more professional. Their work is like artistry...clean and perfect...they cleaned up everything and simply let me know when they were done. All work was done exactly as proposed down to the finest detail. McClaren's professionalism and attention to detail is second to none. After flying in from San Francisco on the red eye and then looking at my new ducts, I mistakenly thought I saw an error. I immediately alerted the office secretary who immediately contacted the owner, Artie. Artie returned my call right away and within 15-20 minutes he and his lead guy were back in my basement listening to my concerns. The error was completely mine and mine alone, but Artie and his guy were incredibly gracious about making the trip over for no reason and I was very impressed with their responsiveness. In the end, the work is beautiful and I feel so much more at ease to know that the repairs are not only complete but, much more importantly, done with such high quality and attention to detail. I will have McClaren back in Fall to do some additional duct work per my request. I cannot recommend this company highly enough.

They respond quickly, thorough, fair. I can't say enough good things about them and I would highly recommend them.

The entire experience was great, from sales, design to install everyone I spoke to and worked with was professional, accountable and very knowledgeable. Job completed in 2 days with 80% of the work completed on day one. I was consulted throughout the entire install as far as options and preferences. I also purchased their 10 year labor warranty to go along with the 10 year manufactures warranty.

They were excellent. It took one day to complete the job. There were three workers. They had pre-visits to do, like measurements, they had one guy come in to double check the whole scope of the work before the actual men came in. They did that to prevent the guys getting here and not having things that they might need. They definitely dotted all of their "I's" and crossed their "T's".

I would say they are very good. In fact, I am going to be calling them for an air conditioning check. I think the best part about this company is that there is always somebody to reach if you run into a problem with something and it's usually a live person. They are very responsive that way. The part that I think is not so great is that I think they are a little on the pricey side. I don't have a lot of experience with people that do that kind of maintenance and stuff. That was like a maintenance kind of a call and we had them look at both furnaces or cooling systems. It was $150 for each. To me the price seems expensive, but I don't have a lot of people to compare them to. I would say they do a good job. I think they are a really good company. I would use them again. I would like to price out some other people because I think what they were saying was and maybe I am not remembering this correctly, but I think they did the cooling part and they said something about come the fall, you can make another appointment for the heating system. So to me, why not do it all at once, because that would be like a similar charge and I think the suggested on a yearly basis, so I think that is a little on the expensive side.

Very well. Everyone we spoke with including the installers were very knowledgeable, helpful and it a job very well done. We give them an A+.

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Our unit was freezing up, our drain was plugged, water was all in the unit. The technician blew out the drain and told me keep unit off to defrost, then put back on to see if freeze again. It did he came back and said it was probably a freeon leak, he put in a sealant and freeon. All good now.

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They gave excellent service and were very professional.  They did a quick job and had good follow up.