Jay Jay's Pool Service Inc
About us
Additional email: [email protected].
Services we offer
In-ground pool installation, concrete caps, covers., fill-ins, filter system installations & repair, heaters, in-ground liner replacements, leak detection, pool cleaner installations, pool openings & closings
Reviews
4.311 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
9% | ||
0% | ||
9% | ||
9% |
Showing 1-11 of 11 reviews
Michael M.
Oct 2015
unknown
Ellen S.
Mar 2015
unknown
John H.
Jun 2014
They went over their original estimate by more than $1000.00. They cut threw an underground electrical wire. They also had to relocate one skimmer that was in the way of the new stairs they installed and in doing so completely made a mess of the concrete where the old skimmer was. They also left the landscaping around the pool a mess and littered the area with cigaret butts and coffee cups.
During the summer we noticed we had to add some water to the pool and their response was it was due to hot weather evaporating the water.
After we closed the pool for the season we noticed the water level dropped by two feet in a couple of weeks and called them. Jays brother came out and could not find any holes. He wanted to come a couple more times to see where the wate level stopped that way he would know what level to check. on his third visit he asked us to fill it up a couple of feet to see if it stopped at the same level again and we did. in the mean time the cold weather set in and it all froze. We called jay jays and were assured we would be checked out as soon as the weather permitted.
Durring the winter months we had warm enough weather to melt the ice and when that happened it must have continued to leak out. In February we noticed the cover had fallen in and broke the ropes we had securing it to the fence and pulling in the blocks we had on the cover. The water had leaked out to only about one foot left in the deep end, 32,000 gallons of water gone!!!! When I told jay about this he assured me he would take care of it. He also suggested that i through the pool furniture into the pool and call my insurance company to and he would write up a claim. When i said i would not he laughed and said he was only joking. But here it is June 13th 2014 and Jay Jay pools has not done a thing about it. We have called him MANY times and he says he will come over but he never shows up or calls. In my opinion Jay Jay pools service of Whitman MA is not a reliable company and should be avoided.
During the summer we noticed we had to add some water to the pool and their response was it was due to hot weather evaporating the water.
After we closed the pool for the season we noticed the water level dropped by two feet in a couple of weeks and called them. Jays brother came out and could not find any holes. He wanted to come a couple more times to see where the wate level stopped that way he would know what level to check. on his third visit he asked us to fill it up a couple of feet to see if it stopped at the same level again and we did. in the mean time the cold weather set in and it all froze. We called jay jays and were assured we would be checked out as soon as the weather permitted.
Durring the winter months we had warm enough weather to melt the ice and when that happened it must have continued to leak out. In February we noticed the cover had fallen in and broke the ropes we had securing it to the fence and pulling in the blocks we had on the cover. The water had leaked out to only about one foot left in the deep end, 32,000 gallons of water gone!!!! When I told jay about this he assured me he would take care of it. He also suggested that i through the pool furniture into the pool and call my insurance company to and he would write up a claim. When i said i would not he laughed and said he was only joking. But here it is June 13th 2014 and Jay Jay pools has not done a thing about it. We have called him MANY times and he says he will come over but he never shows up or calls. In my opinion Jay Jay pools service of Whitman MA is not a reliable company and should be avoided.
Lynne B.
May 2014
They were very reliable and did a good job.
Stephen C.
Feb 2014
Very well great service
Carolyn G.
Sep 2013
Fine. Gave me a three hour window and showed up between the first hour and last hour. Performed all necesarry matters for pool, even put on second pool cover that I had, even with asking them to do it. Put the jet diverters and baskets away for me.Huge load off of my mind because while it's not that difficult to close a pool with several folks helping, it's findig the several folks that WANT to help.
Also, advised me about decking and that they also work on wood decks and concrete decking-- I need help next year on this!
Also, advised me about decking and that they also work on wood decks and concrete decking-- I need help next year on this!
Valri F.
Jul 2013
Really nothing to report. They have always come when they were scheduled, performed their services promptly and no problems.
Marsha S.
Jul 2011
They are very reasonable and very workmanlike. They were very good. They take care of things that we need to be done. They replaced the liner for us.
James R.
Jul 2011
fantastic jay jays was great.alot better than my moving company.
James R.
Jul 2010
Job went great done on time very profesional did every thing they said and then some
JEANMARIE J.
Sep 2007
I have used them before and there are never any problems. They installed a liner before this and that looks amazing as well. They are hard working and reliable even if you are not home. I would recommend them to anyone.
Licensing
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FAQ
Jay Jay's Pool Service Inc is currently rated 4.3 overall out of 5.
No, Jay Jay's Pool Service Inc does not offer free project estimates.
No, Jay Jay's Pool Service Inc does not offer eco-friendly accreditations.
No, Jay Jay's Pool Service Inc does not offer a senior discount.
No, Jay Jay's Pool Service Inc does not offer emergency services.
No, Jay Jay's Pool Service Inc does not offer warranties.