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George Propane

About us

Locally owned and operated for over 50 years

Business highlights

Emergency services offered
85 years of experience

Services we offer

Plumbing and Heating, Propane retail and service

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.07 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
0%
3
0%
2
14%
1
14%
Showing 1-7 of 7 reviews
Walter P.
Jul 2014
5.0
Yes, I recommend this pro
$3,500
unknown

Mike D.
Jul 2014
1.0
$600

office staff is extremely rude, especially when you tell them they made a mistake. what happened to the customer is always correct? they have no idea what that means. don,t ever expect an apology from them, it would be a cold day in h*** !

on the service side of the company , they do good work and are respectful . but it all begins in the front office, if you get treated like crap ,what do you expect ? i have heard a lot of talk among the folks around town about how rude they are, i have now experience it myself

.i am a retired service manager for 25 years, a major automaker. the automaker has sent myself and all my staff to school and seminars all over the country, to learn how to deal with customers , both satisfied and irate customers . i have 5 star reviews from jd powers, Chrysler corp etc...i would never on my worst day treat my customers with that amount of disrespect . and i would never lasted that long at my job if i did.

in my opinion the office staff needs a major overhaul to get on track again, without the customers , there's no business !



Jen D.
Mar 2014
5.0
Yes, I recommend this pro
$3,000
George Propane promised me they wouldn't sell out to Osterman, and when Osterman tried to rip me off by filling my tank after I told them not to so that it would be full and I couldn't switch providers, George helped me. They have done some work (installed a new heater) and also set me up with a new account and delivered propane all winter. Their prices were better or the same as anyone around, and they have been consistently responsive and reasonable on all accounts. I hope beyond hope that they don't sell out to Osterman!

Jay S.
Mar 2014
5.0
Yes, I recommend this pro
$95
Very professional, on time. Follow up service excellent

Sarah C.
Mar 2014
2.0
Generally this company is very good. Propane is delivered reliably and talking to the receptionist is pleasant. I cannot, however, recommend this company because of their employee Valerie who is rude, unprofessional, and belittling. There are several options for propane delivery in Western Mass; don't subject yourself to Valerie.

Stephen C.
Sep 2013
5.0
Yes, I recommend this pro
Everything went according to plan. Timely, professional, and knowledgeable. We left confident that the equipment was safe and that we could add the additional pipework inconspicuously around the house. Plan to use them as our future propane gas supplier.

Jeanne S.
Nov 2012
5.0
Yes, I recommend this pro
He did a great job and was very professional.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

George Propane is currently rated 4.0 overall out of 5.

George Propane accepts the following forms of payment: CreditCard

Yes, George Propane offers free project estimates.

No, George Propane does not offer eco-friendly accreditations.

No, George Propane does not offer a senior discount.

Yes, George Propane offers emergency services.

No, George Propane does not offer warranties.