
Custom Carpentry Of New England
About us
Custom Carpentry is a fully licensed contractor that specializes in Doors and windows. We do free estimate. How it works is we set up a time to meet during the week Monday-Friday between 8am and 4pm. I bring door and window samples. You will receive a pamphlet on the product. Get to see and use the product and receive a hand written estimate. All in the first meeting. We are a small company with big results. So give us a call.
Business highlights
Services we offer
Door installation, custom replacement windows, handymen, remodeling, room additions & construction.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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We had Donnie and his team do some work for us in the past and did not hesitate to call him when this project came up. Everything went well. Great quality on the installation and the clean-up was super. Windows look great and I?m certain will make a huge difference this winter.
In doing so, we had called numerous vendors / contractors to come out to the property in a short time frame. Donnie of Custom Carpentry NE, was not only one of the few to call us back, but was nice enough to make himself immediately available to view the home.
Donnie provided us an onsite estimate for the work and drew up a formalized quote in less than 24 hours. Needless to say, when we did finally close on the home, we both felt that Custom Carpentry of New England had shown us the prompt professionalism that was necessary to complete the job.
Once onsite, Donnie and his assistant made sure that the replacement slider was installed promptly and up to code. With our new home settling over time, there were some challenges in having the slider pitched and leveled correctly to correspond with our existing deck.
Our new Harvey Slider was installed properly and when the job was completed, it was as if they were never there. All materials debris etc were swept away and cleaned up.
Donnie was extremely personable and to the point when discussing the required work. I would highly recommend Custom Carpentry of New England to anyone who needs a project done (large or small). The finished product along with their attention to detail goes a long way.
Very satisfied customer.
I was very satisfied with the work they completed. The stairs were a mess before I hired Donnie. His team did a great job repairing the stairs and were very considerate and careful to reuse the top boards that were in great condition.
The work to strengthen the deck supports was not only done very well but saved me money. I really appreciated Donnie's willingness to be honest and caring about his clients versus only trying to squeeze out every dollar with expensive and unneeded repairs.
The replacement trim work was done very well and everything looks clean and well done. I was very happy with this work and will plan to hire Donnie once again for future repairs and hopefully some upgrades.
It took around 6 weeks for the windows to be manufactured and 2 weeks after for them to be installed (My schedule was the culprit, not his!). Donnie and his team arrived at a respectable hour and worked solidly all day long. By the end of the day, all eight windows were installed, spray foamed and interior trim installed. The second day, was used for the finish work, exterior trim, caulking and patching. All trash was removed each night, pickup of the debris happened shortly after tear out. I know that my nearby neighbors were appreciative. My home was vacuumed repeatedly. He even went the extra mile in making a minor repair to my front door that kept blowing open in the wind.
Donnie's philosophy is that he likes to treat people how he likes to be treated. I was treated like a valued customer and am very pleased with the results of the work that was done. I am looking forward to my next project with Custom Carpentry of New England.
Every day they came to the house they were on time, unless they told us that they would be late ahead of time. They worked quickly and it was easy to see progress being made every day. Before they left they made sure that all the construction equipment was stowed behind the house and out of the way. Some of our neighbors commented that they weren't even aware there was work being done because the site was left so clean every day.
Donnie was very good about keeping us informed about what was happening and making sure we were aware of any problems they ran into. He went above and beyond to repair some water damage that they discovered once the old siding was removed. It was also covered in the contract!
Donnie's attention to detail on the finish work on the windows was excellent.
Whenever there were questions about something that needed our input we were promptly asked and then it was done.
Overall we couldn't have been happier with the results!
Unfortunately, customer service is a thing of the past but Donnie from Custom Carpentry of New England IS BRINGING IT BACK! I have a lot of work left to do on my home and he will always be contacted first. It can take a life time to find a solid 'go to' when you need something done but I truly feel like I may have hit the jackpot with this one. I did a lot of research and interviewed other contractors and sales reps from Pella and Anderson windows. When they left, I felt like I was being fleeced. Donnie will not give you a sales pitch and he will not make you feel like you're just another job.
If you want the job done right and truly feel like you trust the person doing the job you don't need to look any further than Donnie from Custom Carpentry of New England. You will not be disappointed, you'll be blown away.
Once you find a good worker, you stick with him and Donnie is definitely one of those guys. I highly recommend him...just don't use him when I need him. :)
Licensing
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