JW Heating & A/C Inc.

Hired to install Mitsubishi A/C system in my condo. On first floor one ductless minisplit unit was installed in my kitchen. As soon as there was a hot day and the unit had to really work it leaked like crazy in my kitchen. The drain hose outside was too long and curling upward at the end so the water was backing up. Left with paint bubbles on damaged wall. On second floor had a ducted system installed in attic. This also leaked excessively, and I had no way of knowing until it came through to bedroom ceiling. Required technicians two trips out to fix the leak. Apparently it wasn’t level up in the attic so wasn’t draining properly. I was promised that my ceiling would be fixed. After repeatedly following up I gave up and did it myself. Most frustrating was the lack of any sort of apology or concern for shoddy workmanship. Mistakes happen, but owning up to them and making it right would go a long way.