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About us
Touchstone General Contractor (formerly Transblue Norfolk) is a general contractor company based in Massachusetts. We perform work on residential and commercial projects. From interior remodeling and renovations, to hardscapes, pools and game courts, outdoor living spaces, to commercial projects- we do it all. We will also do the heavy lifting for our clients by handling all state and municipality documentation, permitting, land surveying, providing architectural and engineering design, and vendor management. Our company fosters an environment of integrity, loyalty, and respect with everyone that we do business with. Client satisfaction is at the forefront of every project that we build.
Business highlights
Se habla espanol
24 years of experience
Services we offer
Commercial remodeling & renovations, Hardscapes- decorative concrete, outdoor kitchen, retaining wall, fencing, pavers, Home remodeling, renovation, addition, & new build, Outdoor living- deck, patio, sunroom, pergola, pavilion, Recreational- game court
Amenities
Free Estimates
Yes
Reviews
4.936 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 36 reviews
Jill G.
Aug 2025
Google Review
We love our new bathroom! Jose and his team were professional, helpful, and had great ideas. The work is beautiful. Highly recommend!
Eric H.
Aug 2025
Google Review
The team over at Touchstone we're fantastic. Fast responses and quality work. I would highly recommend these guys to anyone who is looking for general contracting.
Pete G.
Aug 2025
Google Review
Touchstone did a great job on bathroom remodel. Final product was better than we expected. Jean was a fantastic project manger and was quickly able to fix any issues that came up during the project.
Gretchen S.
Aug 2025
Google Review
I was very pleased with the work and the experience with Touchstone. They were very professional, made informative, helpful suggestions, communicated well and did many small touches to "surprise and delight" me. One of the most telling incidents was when my son was in the general area of the work being done, struggling to move a couch. The project lead, Jean, jumped right into to help my son. This had nothing to do with the work he was doing for us, he just saw something that needed to be done and helped without hesitation. This is the kind of genuine, observant, logical work and experience you will get with Touchstone.
Maria C.
Aug 2025
Google Review
Highly recommend! We hired Touchstone to renovate our three bedroom rental unit. Jose, the owner, provided a fair and detailed quote with itemized costs. We understood the pricing for each item/service and were able to adjust as needed. Jose understood our design preferences and made selecting floor, vanities, lights, etc. painless. He made recommendations we had not considered and really appreciate. We loved working with his project manager, Jean, who delivered a beautiful home on budget and schedule . We could not be happier and look forward to working with Touchstone on future projects.
Kelsey D.
May 2025
Addition to Existing Structure Building Service
We worked with Touchstone to add an entryway, bathroom and sunroom to our home this past spring and are very happy with the results—so much so that we immediately hired them for a second project. Jose and Jean have been excellent to work with. I have appreciated their open communication style and accessibility throughout the project, especially as we made changes to the plan and dealt with complications such as moving the gas meter. Jean took the time to explain the building process to us and answered our myriad of questions. It was amazing to see our initial concept become a reality in just a few short months thanks to their expert knowledge and dedicated efforts.
G S.
May 2025
Deck or Porch
I was very pleased with the work and the experience with Touchstone. They were very professional, made informative, helpful suggestions, communicated well and did many small touches to "surprise and delight" me. One of the most telling incidents was when my son was in the general area of the work being done, struggling to move a couch. The project lead, Jean, jumped right into to help my son. This had nothing to do with the work he was doing for us, he just saw something that needed to be done and helped without hesitation. This is the kind of genuine, observant, logical work and experience you will get with Touchstone.
Lewis W.
Mar 2025
Major Renovation - Multiple Rooms
We used Touchstone to perform some remodeling work in our kitchen. We were very pleased with the quality of the work and also the time period in which they were able to complete the project. Jean the Project Manager stayed in top of the whole process. Once the work was completed they cleaned up and left the kitchen spotless. I would definitely use their services again and highly recommend them
Michael Y.
Feb 2025
Garage Remodeling
Very good work and I will contract with them for more work in the future. Touchstone became the principal contractor after splitting with the initial contactor. There were some minor issues with communication and work timeframes that were likely resulting rom this situation. However, final product is what was requested and is quite beautiful.
Prasanth P.
Dec 2024
Bathroom - Remodel
I needed to add one more bathroom to my home and Jose and team did a great job to make it happen. There were many unexpected issues occured during the whole work but they made it . Jose is very friendly and approachable person who was following it up throughout the project
Allen L.
Oct 2024
Bathroom - Remodel
Touchstone General Contractors did a terrific job on the construction of our bathroom addition. The quality was spot on and the cooperation with Jose was greatly appreciated. Thank you
Barbara T.
Oct 2024
Bathroom - Remodel
We had a bathroom addition done with a tiled shower, vanity, soaking tub and bidet. We enjoyed working with Jose and his skilled workers. Jose was on sight often and is very responsive to phone calls. I was able to pick out unusual peices and the teams made them beautiful. The teams were respectful and very neat. We are very happy with our addition. It's the jewel of the house. Lots of compliments. The price was resonable compared to other quotes we got, the flexibly with pick out items was out standing.
Steven L.
Sep 2024
We recently worked with Jose from Touchstone General Contracting for a one master suite addition to our home and the experience was outstanding. From the start, Jose was professional, communicative, and transparent with costs and timelines. The design incorporated modern finishes, and Jose ensured every detail matched our vision, from the spacious layout to the custom-built walk-in closet. His team was efficient, keeping the workspace clean and minimizing disruptions. The final product exceeded expectations, blending seamlessly with the rest of the house. We highly recommend Jose for home additions.
Susan Z.
Aug 2024
Tennis or Game Court Service
I love my new pickleball court! The company had to work with the weather to get it completed and they did an excellent job. They did a great job walking through the process with me at each step and answering any questions I had. I would highly reccommend them! I was very happy with the finished project!
Susan H.
Aug 2024
I wanted a fence that would contain our small dog but it was also important to me that it be attractive. I was very pleased with the work they did.
Charles S.
Jun 2024
Transblue completed the job to my satisfaction. Once started they completed it in a timely manner. The final written contract was well organized and complete. They were responsive to my needs and calls. Clean up after the job was well done. Initially the contract was underestimated for the scope of the project due to mischaracterization of special requirements for the cutting of the 12-inch cement foundation. Aside from this, I rate Transblue highly.
Sean L.
May 2024
Deck or Porch
Showed up on-time and delivered the project on-time. Very happy with the quality of the work.
Paul H.
May 2024
Deck or Porch
Professional and very client centric
Michael B.
Jan 2024
Solid job
L W.
Aug 2023
Sunroom or Patio Enclosure Building Service
TransBlue did a great job of managing this project from beginning to end. They built the exact porch and deck that I wanted. I found them to be very trustworthy. I had an overall great experience with TransBlue and would definitely recommend them.
Zach G.
Aug 2023
Great communication throughout the project. Done ahead of schedule and came out great! Highly recommend
Victoria B.
Jul 2023
We are very happy that we chose Transblue Norfolk as our contractor. The owner, Jose Da Silva, goes above and beyond to make sure everything is done as promised. The communication was great all through the project. They were creative in finding solutions for all challenges and persistent to do it right. Thank you Transblue!
Response from Touchstone General Contractor
"Hi Victoria, Thank you so much. I am glad you are happy with your project, it is our goal. We appreciate your business and look forward to servicing your future projects. JRD."
Zach G.
Apr 2023
Great communication throughout the project. Done faster than expected, on budget, and the end product is great. Highly recommend using Transblue Norfolk
Matilde H.
Jan 2023
Excellent friendly service! The project was completed on time and with great-quality craftsmanship. They worked with us to make our budget deliver the best results we could hope for. I will recommend Trans blue Norfolk to anyone and can not wait for them to do my next project!!
Elizabeth G.
Dec 2022
Transblue was amazing! We had our driveway and walkways completely redone, our porch windows replaced, and all new gutters installed. They were accurate with their timing and estimate, only changing prices if we requested a new finish or service. Their crew were respectful and hard working - even through the dry, hot summer. They had great vision and helped us visualize the work to be done. It came out better than expected. We get compliments on the work all the time! We plan on using them again for future projects.
Response from Touchstone General Contractor
"Hello Elizabeth and [Provider Name Removed]. Thank you so much for this amazing review, which Oren, Ken, and I are reading together, and it warmed our hearts!!! This is why we love doing what we do, we appreciate you and [Provider Name Removed] standing by us and believing in us. Teamwork between contractors and clients is what it's all about! We look forward to earning your business in the near future. Happy Holidays from all of us at Touchstone General Contractor."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Touchstone General Contractor is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Yes, Touchstone General Contractor offers free project estimates.
No, Touchstone General Contractor does not offer eco-friendly accreditations.
No, Touchstone General Contractor does not offer a senior discount.
No, Touchstone General Contractor does not offer emergency services.
No, Touchstone General Contractor does not offer warranties.