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Barros Companies Inc

Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Barros Companies is a premier Generac dealer specializing in sales, turnkey installation, and service of standby automatic generators. Residential and Business back up power. Free in-home estimates. Financing options available.

Business highlights

Emergency services offered
43 years of experience

Services we offer

Generac Generator Service, Generac Warranty Claims, Generator Sales, Preventative Maintenance, Standby Automatic Generators, Turn-Key Generator Installations

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
6%
3
0%
2
6%
1
15%
Showing 1-25 of 48 reviews
Robert B.
Jul 2019
1.0
Generator was installed successfully in June 2018. I prepaid $200 for annual inspection which should have been dine June 2019. I received court notice on July 20 that Barros had declared bankruptcy. Prior to 2019 Barros seemed to have good reviews; however, this want into decline in 2019.

Betsy M.
Jul 2019
1.0
$10,000
Installed generator . Left property in terrible shape. Broke a sprinkler head and did not fix it. Does not return my calls or emails.

Michael C.
Jun 2019
1.0
$11,200
This company cancelled their appointment on me with 2 days notice, costing me time off from work, snd never finished the job. Hired in december, the generator is still not installed, and i have a trench dug up in my yard that they never back filled. Ive tried contacting the company, only to receive an automated voice message. Ive left several messages, have yet to get a call back. Dont hire!!!!

Mina T.
Jun 2019
1.0
$10,500
We paid 50% down for a generator install 9 months ago. Over 5000 dollars. They never installed it and will not refund our deposit. They do not return phonecalls and the phones go right to voicemail. I read online that they may be out of business. I filed a small claims lawsuit to try and get some of the money back.

Marshall M.
Apr 2019
1.0
We went through Home Depot a salesperson from Barros came to home we were very impressed with what he had proposed all work permits etc would be taken care of. The schedule date of installation came and everything fell apart and I had to take what I thought we were told an April installation ended up to be an August and the electrical inspection is still pending . Very disappointing to say the least.

Cynthia A.
Feb 2019
2.0
This was a terrible customer service experience. I would call and be told they would call me back and they never would. I would be told work would be done on a certain date and then they would deny telling me that. Been waiting for nine days for the plumber to come back. Was told last Friday he would be here today Thursday. Called to confirm and was told by Pam that she never said that. Look at their other reviews on multiple sites— clearly it is not just me. Home Depot should not contract with them nor should Generac in my opinion. I will be contacting both those companies as well.

Wendy M.
Jan 2019
2.0
Barros installed our Generac generator so we used them for our twice-yearly inspection and tune-up. That went fine until there was a problem with the generator. They were difficult--almost impossible--to reach, and did not respond to repeated requests for service. Three months after our initial call for service they have been out once and the problem has not been corrected. I don't know what 24/7 service means, but not this. I would strongly recommend you find another company to service your generator!

David S.
Dec 2018
2.0
$10,000
We waited about six months for this project after paying 50% up front. When the time for install came it was presented as a five day process. Five WEEKS later we still aren’t done. We have lost count of the number of times we were told someone would call us or show up but did not. Scheduling has been incredibly bad. The final stage was replacing two small sections of pavers. After weeks of asking barros to return to replace the pavers as both entrances to our home were obstructed, we came home today to find a section done incorrectly. There is one brick completely missing. Instead of fixing the job, which was done around 1pm (plenty of daylight remaining), they left the job and left us with one missing brick in our walkway. I also found a spike to hold the pavers in place buried in mud next to the walkway. This has been a really bad experience. I hope that barros can make it right.
Response from Barros Companies Inc
"We are sorry for this customer's negative experience, but as a full service generator dealer, it is clearly stated in our contract that, if excavation is required, walkway reconstruction is not included. Often times as a favor to customers, we attempt this work at no charge, and one of our employees took his Saturday away from his family to help this customer and unfortunately this negative review is the result. We are a licensed plumbing and electrical contracting company that focuses on backup power and not a landscaping company. What is sometimes missed is that this customer's generator has been operating and protecting him from an outage since mid November. This time of year, our company focuses on protecting as many customers as possible before the even harsher winter weather sets in, and have done so for dozens of customers in the interim. Once again we apologize for this customer's experience, but ask for some understanding when we are responding over and above our contract."

Jack C.
Dec 2018
5.0
Yes, I recommend this pro
Great , no problems, big dealer who can handle anything.

Jeffrey P.
Oct 2018
5.0
Yes, I recommend this pro
$3,500
Crew moved, re-trenched gas lines, re-wired electrical. Work quality was great, and they responded well to discussions and requests during the process. Everything passed inspection and is working great.

Charles L.
Mar 2018
5.0
Yes, I recommend this pro
The Barros people have been doing a fantastic job with our generator. They did not install it, but they have been flawless as far as maintaining it. During the recent outages we have had power the entire time.

Pamela W.
Mar 2018
1.0
Installation went fine. Had minor power outages for past 18 months, longest being 6 hours. On March 2nd, 2018 we had power outage and generator kicked on as expected. 48 hours later generator quit working. Mr. Barros returned our call and said someone would be out the next day to fix the generator (that is still under warranty), the person did not show up for 2 days then said he could not fix it and the lead technician would be out in a couple of hours. We have called the company over 20 times in the past 8 days and emailed numerous times. No one has been to our house to diagnose or fix the problem. Left numerous emails, voice messages for Mr. Barros, he has not responded. Filing a complaint with Better Business Bureau. I do not recommend this company.

Eugenia Z.
Mar 2018
5.0
Yes, I recommend this pro
$8,000
Great company to deal with.. very professional... highly recommend.. i forget when we had it installed and the exact price. But we are extremely happy with our generac generator.. we just had a real bad storm and lost power for like 3 days. We had no worries tho because our 14K generator was fantastic! We checked the oil twice, which was fine. It ran our heat, etc... thank you Barros for installing such a great, dependable generator! My family has also ordered one thru our recommendation! Love having peace of mind!!!

HEATHER C.
Nov 2017
5.0
Yes, I recommend this pro
$12,000
Very well. Lots of moving pieces to installation, so there were many trades/professionals involved. Very professional and accommodating.

Edward J.
Jul 2017
5.0
Yes, I recommend this pro
Excellent. Professional, on-time work by skilled technicians.

William F.
Apr 2017
5.0
Yes, I recommend this pro
Excellent installation; very attentive to detail and aesthetics.
Response from Barros Companies Inc
"We sincerely appreciate you taking the time to write a review. We know that many potential customers look at Angie's List when selecting a service provider and your feedback is helpful to them and very valuable to us! We know that your generator will provide peace of mind from unexpected power losses and appreciate the opportunity to serve you. Sincerely, Janet Fisher Sales and Marketing Manager Barros Companies,"

David L.
Jul 2016
4.0
$7,600
unknown
Response from Barros Companies Inc
"Hi [Member Name Removed], Thanks for taking the time to provide this constructive feedback on your project. We strive for customer satisfaction and continued improvement and this feedback will be reviewed with the installation crew. Again we appreciate the feedback and the opportunity to install your generator. We hope that having emergency back up power provides you with peace of mind! Sincerely, Janet Fisher Inside Sales Representative Barros Companies"

Casey R.
May 2016
5.0
Yes, I recommend this pro
unknown
Response from Barros Companies Inc
"Hi [Member Name Removed], We sincerely appreciate you taking the time to write a review. We know that many potential customers look at Angie's List when selecting a service provider and your feedback is helpful to them and very valuable to us! We hope that your generator provides peace of mind to you during the winter season. Sincerely, Janet Fisher Inside Sales Representative Barros Companies,"

Kerry S.
Apr 2016
5.0
Yes, I recommend this pro
$8,000
.
Response from Barros Companies Inc
"Hi [Member Name Removed], Thanks so much for taking the time to provide feedback on your installation experience with Barros. We will be sure to share your kind feedback with the Barros team that installed your unit. As I am sure you know, potential customers place great value on the experiences of existing customers when choosing who to work with. We are so glad you chose us! Janet Fisher, Inside Sales Representative, 508-543-5118"

Bernard L.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Response from Barros Companies Inc
"Hi [Member Name Removed], We sincerely appreciate you taking the time to write a review. We know that many potential customers look at Angie's List when selecting a service provider and your feedback is helpful to them and very valuable to us! We hope that your generator provides peace of mind to you during the winter season. Sincerely, Janet Fisher Inside Sales Representative Barros Companies, P: 508.543.5118 ext. 103| F: 508.543.4912 E: [email protected], W: BarrosGenerators.com"

Gregory T.
Dec 2015
5.0
Yes, I recommend this pro
$3,000
.
Response from Barros Companies Inc
"Thanks for taking the time to share your generator installation experience. Online reviews are so useful to potential customers who are evaluating service providers and we greatly appreciate your review and your business!!! Have a healthy and happy holiday season! Janet Fisher Inside Sales Representative"

Andrew P.
Jul 2015
5.0
Yes, I recommend this pro
$10,740
unknown
Response from Barros Companies Inc
"Dean [member name removed], Thanks so much for taking the time to write a review of your generator installation. As you know, many people use online ratings to select installation and service providers so your feedback is very useful to them and so greatly appreciated by us. We know it gives great peace of mind to have emergency back up power! Also, thanks for continuing to be a Barros Companies service customer! Janet Fisher, Inside Sales Representative, Barros Companies"

Shirley G.
Apr 2015
5.0
Yes, I recommend this pro
Very punctual and very reliable. Service tech is courteous, professionaI and accommodating. Was told tech would be there between 12:00 and 2:00. Came at 12:25. Have always had the same tech, Nick. Wonderful and couldn't ask for a better person. The company is excellent to deal with.
Response from Barros Companies Inc
"Dear [removed member name], Thanks for taking the time to write a review about your recent service visit. As you know many people rely on online reviews when selecting companies to work with. This feedback is very valuable to us and greatly appreciated!! I will be sure to pass along your feedback directly to Nick as it will certainly put a smile on his face today. Thanks for being a Barros customer - we greatly appreciate your business. Janet Fisher"

Laurie W.
Mar 2015
5.0
Yes, I recommend this pro
$5,000
.................................
Response from Barros Companies Inc
"Thanks for taking the time to provide feedback to Angie's list about your generator install. As more and more people use online information to select companies to work with we greatly appreciate and value the feedback. Thanks for being a Barros companies and we look forward to continuing to serve you!"

Marie A.
Mar 2015
5.0
Yes, I recommend this pro
unknown
Response from Barros Companies Inc
"Dear [member name removed], Thanks so much for your positive feedback and taking the time to write a review. Many people make decisions based on online reviews and we greatly appreciate yours! I will certainly pass your feedback along to the technician who serviced your generator. I am sure that will bring a smile to his face! Thanks for being a Barros Companies service customer! Janet Fisher"
Showing 1-25 of 48

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Barros Companies Inc is currently rated 4.2 overall out of 5.

Barros Companies Inc accepts the following forms of payment: CreditCard

Yes, Barros Companies Inc offers free project estimates.

No, Barros Companies Inc does not offer eco-friendly accreditations.

No, Barros Companies Inc does not offer a senior discount.

Yes, Barros Companies Inc offers emergency services.

No, Barros Companies Inc does not offer warranties.