About us
~ Sousa's Fine Floors, serves all areas of western and central Massachusetts. We refinish and all types of wood floors; sanding floors to the raw wood and coating with top grade floor, oil and water base finishes in all residential, non-profit and commercial spaces. We also install all types of wood, LVP and prefinished flooring. ~ Sousa's Fine floors has the stellar reputation of offering Premium quality, craftsman work at very affordable prices. We are able to offer excellent pricing due to low overhead, and a reliable base of referral contacts and repeat business. ~ Stairs, porches, gymnasiums, re-coats, new construction, rehabs, and rooms of any size are regularly done. ~
Business highlights
Eco Friendly
Family owned & operated
Emergency services offered
Women owned and operated
LGBTQ+ Friendly
44 years of experience
Services we offer
~ Sousa’s Fine Floors offers premium quality craftsmanship in the refinishing of your wood floors with exceptionally reasonable pricing. ~ ~ Sousa's Fine floors has the stellar reputation of offering Premium quality, craftsman work at very affordable prices. I am able to offer excellent pricing because of my low overhead. My advertising costs are kept low because of referral and repeat business. ~
Services we don't offer
FLOOR INSTALLATIONS (refinishing only ) CARPET, LINOLEUM, TILE, CERAMIC AND VINYL FLOORING.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
5%
Accepted Payment Methods
- Check
Our recent projects
- 45
Assorted photos uploaded by SOUSA'S FINE FLOORS
Reviews
4.8105 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 3% | ||
| 1% | ||
| 3% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 105 reviews
Matt S.
Jul 2024
Hardwood Flooring Service
They did an excellent job with the floors.
Margaret M.
Apr 2024
Flooring
Well done. On time on budget
Harsh P.
Oct 2023
Hardwood Flooring Service
Steven and Doug did a great job on our floors before we moved into our house. They were very very knowledgeable in the materials, talking to the manufacturers on the finishing and how to keep the floors lasting long. They also came with a team and finished their work in just a couple days for a 2,600 square feet house.
Charles N.
Oct 2023
Hardwood Flooring Service
Everything was done with the utmost level of care and expertise. We went from old, worn wood floors to shiny, brand new ones. They completely transformed our house and did an amazing job in less than a week. This all came at an unbelievable price lower than most of the competition around.
Stuart B.
Oct 2023
Hardwood Flooring Service
The restoration of the historical floors was beautiful. The space is dramatically changed for the good. We have already had a high traffic event, and the floor is still shining.
Brian K.
Oct 2023
Hardwood Flooring Service
My expectations were exceeded by this company. All aspects of the project were excellent. Communication, timeliness, workmanship. Excellent. 100+ years hardwoods covered by multiple layers of linoleum and carpet look brand new now.
Claire J.
Jul 2023
Hardwood Flooring Service
They were prompt and did an excellent job!! We’d hire them again.
Zachary J.
Dec 2022
Flooring
The work was excellent! Floors look good as new!
Richard M.
Oct 2022
Hardwood Flooring Service, Carpet Installation
Sousa's Fine Floors are a pleasure to work with. They are responsive and completely professional in all ways. The floors look great ad we'll enjoy them for many years to come.
S H.
Sep 2022
Hardwood Flooring Service, Carpet Installation
Very well. When people come into our house, the first thing they comment on are the beautiful hardwood floors. Before Sousa’s Floors refinished them, they were dull and dingy looking. They did a great job with no fuss at all.
Cindy W.
Sep 2022
Hardwood Flooring Service, Carpet Installation
Sousa Fine Floors did a great job refinishing our wide pine floors. The price was very reasonable and the job and my dealings with them were friendly and professional. The floors look better than when new. I would definitely recommend them.
Tony S.
Sep 2022
Hardwood Flooring Service
Steve was excellent! Very professional, tidy, personable, and fair priced. He and his crew did a most excellent job! Steve has done several jobs for myself and other family members in the past, I would absolutely hire him again!
Patty F.
Sep 2022
Hardwood Flooring Service
From start to finish Steven and his team did a beautiful job refinishing my downstairs floors. They are gorgeous!
Patty F.
Sep 2022
Hardwood Flooring Service
Steven and his wonderful team did a beautiful job refinishing my downstairs floors. From the first time meeting with Steven to the final top coat everything and everyone was perfect.
Rory B.
Sep 2022
Hardwood Flooring Service, Flooring
Better than I could have hoped for. Steve and his team did an incredible job with our hardwood floors refinish. One room had wall to wall carpet that was ripped up and had glue all over the old flooring and they cleaned it up to look flawless. Stairs refinish also perfect. Rates were far better than other quotes I received as well. I would recommend for any floor work 5/5 .
Stephen J.
Mar 2022
Hardwood Flooring Service
Excellent. Friendly, professional, very competent
John C.
Feb 2022
Hardwood Flooring Service, Carpet Installation
Steve was excellent. Did a great job and was very communicative throughout the process. Bonus was his rates were among the best I could find. And no hidden fees
Paul T.
Feb 2022
Hardwood Flooring Service
We selected Sousa's Fine Floors after receiving 4 estimates. They were chosen mostly due to price, reputation and Steven's general helpfulness in answering my questions. The hardwood (beech?) floors are one of the best features of this 100-yr old, rather neglected house. But they'd been pretty banged up. We opted for semi-gloss oil-modified poly due to durability factors and the amber tint on the light wood. Steven and his crew were punctual, professional, generous, and flexible. They patched a 12"x12" spot for a small up-charge, which was much appreciated. The floors look fantastic!!
Theodore C.
Jul 2021
Hardwood Flooring Service, Flooring
They were great before the work started (sales). They insisted on immediate payment before we inspected the work. The floors are VERY poorly done. There are blotches of poly, ditches from oversanding, and more. I wish we could attach pictures---the work is VERY bad. We are understanding. The worst--for us--is that they will not answer our calls or texts. They will not even respond. Do NOT trust them. We filed complaints with BBB and the MA Att Gen.
Response from SOUSA'S FINE FLOORS
"The touch ups were all of a minor nature each taken care of, and turned out well. The delay in responce time to the customer was due to our being away on vacation for a week . Our conversations were cordial and once it was understood that we were closed during the vacation week there seemed to be an understanding of the delays in responce time."
Teresa Z.
Jun 2020
Hardwood Flooring Service
Worked well with painters. Really turned out well.
Pat H.
Feb 2020
Hardwood Flooring Service
Excellent. Steve & nephew Caleb were punctual, professional and easy to work with. I have 2 Golden Retrievers that are **** ** the floor. Steve suggested a commercial grade urethane with 4 coats instead of 3. Cost was a little more but I think it was well spent. My Brazilian Cherry floor looks beautiful and hopefully will last with proper care
Scott D.
Aug 2019
Hardwood Flooring Service
Though I never met Mr Sousa face-to-face, he was regularly in touch during the project. He completed the work on time, and, for a very fair price. Took care to minimize the spread of dust, and, cleaned up after. This is my first hire of a flooring team, and I would recommend them to others.
Paul K.
May 2019
Hardwood Flooring Service
Top notch job all the way!! Very professional and thorough. Highly recommend for floor work.
Mike C.
Apr 2019
Hardwood Flooring Service, Flooring
This guy is amazing. I had a "rush job" that needed to be done. He came out the same day that I called for an estimate. He started two days later and worked on the weekend to meet the deadline. His work is amazing. My floors were so old, I did not expect the results that I received. I have people come and visit and they are "wowed" by what they see.
D H.
Aug 2018
Hardwood Flooring Service
It was an absolute pleasure working with Mr. Souza and his team. The communicated extremely well before job and were able to pencil us in quickly. We went over cost, options, and they answered all question we had about care and longevity of our floors. We plan on rehiring them for some work to my Dad's home. The job couldn't have gone better.
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
SOUSA'S FINE FLOORS is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 7:00 PM
Tuesday: 7:00 AM - 7:00 PM
Wednesday: 7:00 AM - 7:00 PM
Thursday: 7:00 AM - 7:00 PM
Friday: 7:00 AM - 7:00 PM
Saturday: 7:00 AM - 7:00 PM
Sunday: 7:00 AM - 7:00 PM
SOUSA'S FINE FLOORS accepts the following forms of payment: Check
Yes, SOUSA'S FINE FLOORS offers free project estimates.
Yes, SOUSA'S FINE FLOORS offers eco-friendly accreditations.
No, SOUSA'S FINE FLOORS does not offer a senior discount.
Yes, SOUSA'S FINE FLOORS offers emergency services.
No, SOUSA'S FINE FLOORS does not offer warranties.
SOUSA'S FINE FLOORS offers the following services: ~ Sousa’s Fine Floors offers premium quality craftsmanship in the refinishing of your wood floors with exceptionally reasonable pricing. ~ ~ Sousa's Fine floors has the stellar reputation of offering Premium quality, craftsman work at very affordable prices. I am able to offer excellent pricing because of my low overhead. My advertising costs are kept low because of referral and repeat business. ~
FLOOR INSTALLATIONS (refinishing only ) CARPET, LINOLEUM, TILE, CERAMIC AND VINYL FLOORING.