Sullivan Tire - Fall River

unknown

Have Sullivan Tires stick to tires only. Do not use them for service. We brought our truck in for a broken blinker that a mouse ate through the wire. They needed to call us to ask which blinker was broken (of course trying the blinker would have answered that question) then proceeded to charge $79 for a diagnostic to tell us which wire was broken. I'm not a professional mechanic and figured it out within one minute of opening the hood and seeing the chewed wire.
Then they were to fix my 4 wheel drive. Spent all day on it, told me it was fixed and charged me for labor. As soon as I picked it up, it's still not working.
Yes they are all very pleasant to work with but not qualified at all to do anything more than tires and an oil change. I'm very disappointed. I planned to take my other car there for brakes next week but they won't be seeing me again.

I use them frequently and they always do an excellent job. Great Service and the people are nice!

They did a great job installing 4 new shocks. They honored competitor coupons and used OEM parts. I shopped this repair around and they were at least 20% cheaper than other repair shops

They are very professional. Pricing is good. They will also let you know about problems they might catch but there is no pressure to fix right away. Just a great place.

My son got himself stranded with a broken clutch cable. We talked to George, he had us bring the car right in and fixed the car as soon as they could get the part. drama reduced to a minimum. thanks George.

When I arrived at the shop, I described the symptoms and walked back home. Some time later, they called me and told me my coolant was low, and upon investigation, they found a small hole in one of the coolant hoses, and found the radiator cap had no seal. With my authorization, they replaced the hose and radiator cap, and filled my coolant.
Once they did this, they called me and told me when my car was ready, so I walked back to the shop, paid them and drove off.
I have used them for years, for a wide variety of services, ranging from routine oil changes, up to having my car's engine replaced 2 years ago, and they have always been prompt, done a good job and my car has always been ready when they said it would be.

They were fabulous. I didn't really wait. They looked at it really quickly, and I dropped off my car. They gave me a call when it was done. It took one day longer because the part didn't come in. It was a total of two days.