PACHECO GENERAL CARPENTRY

I sign a contract that approximately eight feet of sill plate would be remove and replaced. I told Kenneth Pacheco I could not get another contractor to return my calls. He was going to charge me $3,260.00 to remove eight feet of sill plate . Because his worker only removed four feet six inches of sill plate, I asked him to lower the price which he did by $240.00. I thought he should have lower the price more but he said , I sign the contract for $3,260.00. His worker cut the sill plate out with a sawzall reciprocating saw ,and bang it in and secure it with screws. The amount of work he did was not worth $3,020.00. He told me he would send his mason to my house to skim coat three foundation walls.I asked the worker when he came if he was a mason ,and he told me no. I let him do the work because I sign a contract with Kenneth Pacheco, other wise I would not have let him. His worker did a poor job on my foundation walls. His worker put the bonding agent over the new cement so I have poker dots on my foundation walls ,see photos. He was suppose to put two coats of cement on the foundation walls, he put one. His worker was suppose to sponge finish the walls which he did not. His worker was suppose to do the exterior section of the foundation at the walkway, he only did a quarter of it. I had Kenneth Pacheco come to my house after the work was done, and he did not see anything wrong with the job his worker did. He told me to paint the foundation walls. I paid him, but I wish I had not until he fixed all the problems. I learned my lesson you have to get at least three quotes. I would not recommend this contractor. He charged me $2,980.00 to skim coat two and a quarter foundation walls.

unknown

First off, the people are very polite and a pleasure to deal with; very professional and trustworthy. However, I think they have too much overhead and therefore are extremely over-priced (especially for small jobs). They did perform the work that was asked and cleaned up appropriately but, the finished product did not come out as well as I would expect for the price paid. After they were finished, I did have to go in and re-patch some areas of the wall and mantle. One of the pieces of trim they installed on the mantle was cracked as well....I will have fill it in with caulk or whatever before I paint it. Overall satisfied but, will probably look elsewhere for future projects.

unknown

unknown

It was okay, there was nothing special.

Kenneth Pacheco was the highest bid by $20,000. The entire project cost $50,000.  Therefore I expected to get my money's worth; and I had hoped by overpaying, I would get the quality for that price.  The interior walls came down fast, so I thought the project would move along at a reasonable pace.  We could not remove the interior stairs per building inspector unless we wanted to entirely remove them and get them up to code. Kenneth Pacheco's foreman assured me they could manage the stairs, and make them great. They spent about an 3 hours on the stairs, essentially putting screws in the wood to try and tighten the cracks, then applying wood glue over the cracks. They applied a lot of caulk, and painted them. THEY LOOK LIKE A KINDERGARTEN PROJECT GONE WRONG! The stairs feel as if they are going to break when you walk on them. The caulk is so thick in some spots, over 1- 1.5 inches. The glue has discolored the paint. The paint is dull, flat. New cracks have developed. I had other carpenters look at them and they were appalled at the lack of quality. Two reputable carpenters agreed they took the cheapest means to 'repair' the stairs. Not only are they unsafe, they are an eyesore and I am very surprised they would want their name attached to this project. Kenneth Pacheco even told me, 'people pay a lot of money for stairs like this'. And when I told him It looked like something I did...he said, " what a good job you did'. He insulted my intelligence. And asked me what did I want him to do, because he just did not know. I told him I am a health professional, asking me is inappropriate...that is why I hired him.

Every issue I showed him, that I wanted repaired was a joke.

The painters painted some of the heating registers outside on the driveway. With nothing underneath them, The outline of the heating registers is present on my driveway. The painters propped up interior doors against some trees outside, again with nothing behind them, and sprayed them. The outline of the doors is on the trees, IN PAINT!

I picked up hundreds of cigarette butts all over the driveway.

They tiled two bathrooms, so had to remove the toilets. They replaced the rusty piping to the toilets, with the same rusty piping.

They took off every light switch plate because every wall was painted.

They put back the old dirty cracked electrical plates, or just painted over them.

They painted over old curtain hardware on molding, instead of removing them.

They painted around the old light fixtures, instead of removing them. There are' rings' around the lights where the old fixtures were, and the gap between the new and old light fixture bases. Actually it is the old ceiling under the fixture base, now exposed and not painted.

 On the recessed lighting in upstairs hallway, they painted up to the bulb. If I ever go to change out the fixture, the entire ceiling has to be replaced. Because the light fixture is under the resurface material and then painted. They surfaced and painted up to the light bulb.

They got paint all over the original hardwood floors upstairs. Kenneth himself could not believe his crew would not use drop cloths. They never used a drop cloth except when they sprayed the kitchen cabinets. Ken offered to sand and poly the floors, then changed his mind and refused. The floors had already been 'washed' to remove the paint. But it was so bad they could not remove all of it. Original hardwood floors, damaged by poor painters and no oversight by the foreman.

The ceramic tile in master bathroom, is seriously bad. The tiles are all cut different sizes, along one of the walls. With grout as thick an inch in some spots, to 2 inches in other OF GROUT! there is excess grout just sticking to the walls, that they had forgotten to remove.

Had work done in the cellar, strengthening floor joists, One of their workers, removed the heating ducts, to the first floor while they worked, but never replaced it. I kept putting the heat up because house was so cold, for weeks. I spent $ 700 in heat in one month. His foreman came back himself and fixed the duct work. Kenneth refused to reimburse me for propane heat, because my heat was flowing only into the cellar, and not the house. Said his guys all said they did not do this. No one was living in the house during the remodel and only they had keys.

I could go on and on.

Currently working with the attorney general's office and BBB to resolve issues. BUT STAY AWAY FROM THIS COMPANY!

unknown

They were extremely prompt and professional. They came when they said they would, and they did a fabulous job. They cleaned up after themselves. I would use them again in a minute, and would recommend them to everyone. They can handle all manner of jobs, including painting, repairs, etc

Ken Pacheco was here within the day to appraise and give us a quote for a new roof. We received the contract and quote in an expedient time frame. When we made the decision to hire Ken, he arrived with a building permit in less than a week, and the roofing date took place not even a week after that. The crew arrived at 7:45 AM, and they left our driveway by 5;30 PM. What an incredible team! They wasted no time and worked extremely hard until the job was done. I set out coffee and pastries in the morning and cold drinks throughout the day, and they were so appreciative, but breaks were short, and the crew was very professional and courteous. They cleaned up very well after the job was over. I am still finding small pieces of asphalt here and there, but those are in bushes or in the mulch. All told, there was a very small footprint/imprint after they left, and we are delighted with the results, the skill of the crew, and the organization and timeliness of Pacheco General Carpentry. They also accept all major credit cards, which is great if you want to reap rewards on your card, like frequent flier miles, for example. Tom and I highly recommend Ken Pacheco and his fabulous crew of professional and skilled carpenters.

Owner responded promptly to my original request for a quote. Walked the entire roof noting condition of flashing. Provided a thorough written estimate in 6 days listing all work to be performed. Within three days of contract signing, obtained required local building permit. Worked with us on start date. Job foreman stopped by the day before scheduled work to review job site. Crew of seven workers arrived as scheduled at 7:30 AM. Crew was well organized and had all necessary equipment. Existing layer of shingles was completely removed by 9:30 AM. For the next two hours, worked on preparing roof for new shingles (flashing, cleanup, ect.) New roofing material arrived at approx. noontime. Owner, Ken Pacheco, arrived to view job progress, discuss any issues with me--there were no issues! By 4:00 PM, entire roof (approx. 28 square) including roof vents, underlay, and flashing, was installed per specifications.

Worksite was left as clean as it was prior to job. My neighbors could not believe the amount of work accomplished in one day.

Highly recommend for roofing-- assume quality of work carries over to general construction work and will probably use them for some major window/door replacement next year.

No issues all went well

It went very well. They completed the job in about 3 to 4 weeks. They were very polite and professional and built the decks with great workmanship. We have received plenty of compliments.

I needed an estimate of the cost to replace a cedar shingle/wood roof on a house my husband and I were considering purchasing. Ken was very prompt; he gave us the estimate and once we had the number we decided not to make an offer on the house due to the expense of replacing the roof which would've been needed immediately.

Very good. They replaced doors, replaced modeling with Oak. Completely clean and removed all old material. Wish they were closer to my area so they wouldn't have to drive to so far. Will contact them again for upcoming jobs.

Ken Pacheco and his team did an excellent job on removal of the old roofing shingles and installing a new roofing shingles. The job was done in one day with a crew of about 6 people. They also did an excellent job of cleaning up of any shingles around the house and grounds.

Mr Pacheco and his crew were professional at all times and did an excellent job. All work was completed in 1 day and my yard was cleaned like no one was even here. I would recommond Kenneth Pacheco if Someone asked me.

the gentlemen came and looked at the roof on Friday and gave me the quote and the written contract and told me if I would agree with it thhat they could start the work on Saturday because I had all the materals at the house that was ordered by another company who never did the work. so I Saturday they came and did the roof it's a cottage it is not that big. they finished and cleaned up everything that same day. then called them on Monday statinghad storm door they came that same day to install and it looks great .



thank you to them.

This company was excellent. It was easy to schedule an appointment for an estimate. The owner was very clear in explaining the work and the cost. He answered all of my questions before, during and after the work was done. The crew was prompt, courteous and kind. I had asked the owner for particular things and the crew knew what I wanted. They cleaned up before they left so that it looked better than when they arrived. They performed the work rapidly and well.

It went very well, I was very pleased with the professinalism of Ken Pacheco. He gave us a quote with a breakdown of all the work that would be done. He delivered on the work and was very responsive to all our questions in a professional manner. I applaud Mr. Pacheco's workers they did the work on one of the hottest days of the summer and it affect the quality of their work and professionalism. Thank you again.

,Early start - 7:30 am, finished at 1:30 pm. Very pleased with the end result.

They have been fabulous. They were prompt with the work that they have done and the response to the initial phone call. They would come within a day or two after the initial phone call to assess the situation. Then, they will come back within a day or two for the estimate. It was a written estimate. They are always within the estimate. Mr Pacheco actually came and he was on fight himself to inspect the work. After he finished his work, he made sure that my husband and I liked the job that was done. I felt that they were very attentive. I thought that the people that he hired were skilled craftsman.

After calling the company they sent out someone(Dave) to give an estimate. The person they sent out was very knowledgeable about my roof problem and made me feel very comfortable about setting up an appointment to have it done. They arrived on time, took care of the problem and the price was very reasonable. This was a quick fix but when I decide to have the complete roof done I will definitely call them again.

I would highly recommend Kenny Pacheco Construction.Their workers are respectful and clean up after each days work. They show up when they say and work diligently to complete your job on time. Kenny also checks on the job himself periodically. We may need another home remodeling project in the near future and Kenny Pacheco will be the one we'll call.

These gentlemen work from 7:00AM until 3:30 PM non-stop. Very efficient and polite. I can't recommend them highly enough.
They are skilled workers and very professional.
Don't hesitiate to hire them.