Frank's Appliance Repair

appliance repair, small appliance repair service

About us

Franks Appliance Repair is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

Business highlights

30 years of trusted experience

Reviews

4.118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
61%
4
22%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
3.9
responsiveness
4.1
Showing 1-18 of 18 reviews

Jennifer R.
03/2023
5.0
very nice and reliable

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Dixie T.
03/2023
5.0
Responded quickly. Professional and reasonable priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David Leo V.
03/2023
5.0
Frank call within 5 minutes and was at my house within 15 minutes did a great job and I would ue him again if did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Michael T.
08/2022
4.0
Fast, reliable

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Russell M.
07/2022
4.0
Franks was initially very responsive. He arranged fot an evaluation quickly and was on time for his appointment. He diagnosed the issue (a simple failed fan) and took the responsibility to order the part. We paid the requisite fee at the time of service. We have not heard back from Franks Service to advise us of the status of our order.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0


john d.
06/2022
5.0
Frank was very professional. He was on time and very friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert C.
05/2022
4.0
He fixed the problem

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Marion D.
05/2022
5.0
He could not have come quicker and he could not have been more professional

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Elena W.
05/2022
5.0
Great Experience dealing with this pro. His pricing was more affordable for me than some of the competition. He was pleasant and reasonable to deL with. He fixed my washer after ordering a part that needed replacing, but first had to order the part then go pick it up. He picked up the part and came and replace it 2 days later. I THOUGHT THIS WAS A REASONABLE AMOUNT OF TIME TO WAIT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lou M.
05/2022
1.0
He thought the motor just needed an adjustment and was wrong. So he did nothing to fix the problem but sure collected his fee effortlessly!

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.0


Donald S.
04/2022
5.0
Knew exactly what was wrong and took care of it, didn't try to scam me into getting a new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa J.
03/2022
0.5
He came to my house and fixed my washer machine and received payment. Hours late my washer machine began making the same noise. I called him back to let him know and he said he had to order apart. I am still in the process of waiting. Every time I call him he says the part is not in yet and he will check on it and call me back which he never does. It has been almost 2 months.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Jodi F.
03/2022
0.5
He was paid I wait for a month and then he never came back to finish the job I tried to get in contact with him multiple times and he did not respond.

Rating CategoryRating out of 5
quality
0.5
value
1.0
responsiveness
0.5


Lorena P.
02/2022
5.0
Franks was on time and very polite

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$211

Dolores B.
02/2022
4.0
Very good

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$350

Kerry C.
02/2022
5.0
Everything was great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Doreen D.
02/2022
5.0
Could not have been better. Best repairman yet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$145

Liang L.
12/2021
5.0
Frank is good, open, and knowing what he is doing, and on time Service fee is a little bit more than the repair service I hired before to fix my Kenmore dryer, but consider in the market there are more repair services for Kenmore than for Samsung, I think that's reasonable (I quoted another service for my Samsung and their service fee was much much more). I recommend Frank, especially when you have a Samsung appliance need fix. Also, I strongly encourage people that don't buy any Samsung appliances, my range is 2.5 year old and had a leaking valve. Also my fridge is 5 year old and has a broken icemaker (and frosted fan in the back which I fixed myself). Repairing Samsung appliances will also cost you more than a US brand.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$203

    Contact information

    70 Savoie St., Fall River, MA 02723


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    appliance repair,
    small appliance repair service

    FAQ

    Monday: Closed

    Tuesday: Closed

    Wednesday: Closed

    Thursday: Closed

    Friday: Closed

    Saturday: Closed

    Sunday: Closed

    No, Frank's Appliance Repair does not offer free project estimates.
    No, Frank's Appliance Repair does not offer eco-friendly accreditations.
    No, Frank's Appliance Repair does not offer a senior discount.
    No, Frank's Appliance Repair does not offer emergency services.
    No, Frank's Appliance Repair does not offer warranties.

    Contact information

    70 Savoie St., Fall River, MA 02723


    Service hours

    Monday:
    Closed
    Tuesday:
    Closed
    Wednesday:
    Closed
    Thursday:
    Closed
    Friday:
    Closed
    Saturday:
    Closed
    Sunday:
    Closed