Black Dog Radon Services

Black Dog clearly explained the radon problem in the house and the proposed mitigation plan. He was professional, knowledgeable, and a pleasure to deal with. We explained to Eino Anttila our concerns about having the high radon levels while our infant grandchild would be visiting from out of state and he went above and beyond to install the mitigation system before they arrived. He was able to reduce the high radon level to an acceptable level. He even monitored the mitigation system in our house while he was on vacation out of state and sent us reports. We highly recommend Black Dog Inspections.

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Black Dog installed a Radon Mitigation System in a 50+ year old house we bought early this summer. He came out to provide an estimate and described the work to be done. I chose this company based on his professionalism and because he provides a one year re-test with guarantee. Because of of our basement size, shape, and underlying soil conditions, two additional suction points were required to bring the Radon levels well below the minimum standard. There was no increase in the quoted costs. The work was completed in a timely and professional manner. I would highly recommend this firm.

Black Dog made every effort to minimize the aesthetic damage to the home by installing the PVC piping from my cellar, through my attached 2-car garage, up through the crawl space of the garage and out the roof.  There is no PVC piping on the outside of the home. An excellent installation job. After installation, radon levels were well below EPA standards. Nearly one year later, we had our home under agreement to sell and sent in the device to a lab to re-check the radon levels.  There was a sense of urgency to get results from the lab as we were about to sign the Purchase and Sale on the home and proof of radon levels was one of the contingencies. Well, there was confusion within the lab as to dates on my documentation and results were delayed, causing a possible hold-up of the P&S.  That's when Eino Anttila of Black Dog jumped in and saved the day by quickly contacting the lab and getting immediate testing results.  Thank you Eino for going the extra mile.  Now, that is what I call true customer service after the sale and installation.  I highly recommend Black Dog.

Short story: Friendly, profesional, responsive, very reasonably priced. Longer story: had the system installed in 2010, everything went smoothly and levels dropped from above 5 to below 1. Fast forward 6 years when I realize the fan doesn't seem to work anymore. I call the number I had and leave the message and I get a call back from Eino within a couple of hours. This was on a Saturday! The job was finished on Monday. A+

I think I covered most this part above. I watched the whole process and asked a lot of questions. Eino and his helper were very pleasant and answered all my questions and provided additional information as well. I am very please with the work done and the results. Eino was very easy to work with.

Eino was very professional. He first came out to do an inspection of our house and worked with me to determine the best options. I had already determined that we needed the radon mitigation system from prior testing so in our case he didn't need to test for radon. He gave me a couple options on how to route the pipe, listened to my input and we arrived on the best approach.
He then sent us a written proposal giving the details on how he would proceed. It was professional and very detailed. I agreed to the proposal and arranged to have the work done. The first phase was to drill test holes to verify whether or not the system would have sufficient draw to be effective at removing the radon. He explained how there were multiple factors which could affect this. He'd found clay in the soil which wasn't great since it made it more difficult to draw the radon through. He said rather than go for the more expensive fan we could try the typical fan and if it didn't draw enough to reduce the radon, he could install the heavy duty fan for the difference (about $100). We went ahead with that.
The system itself is unobtrusive (as much as a 4" pipe can be) because of where he installed it and how he routed it. It's securely mounted and very cleanly installed. He cleaned up after the work was done. All in all a very professional job.
After running the system for a while, the radon level measured at less than 1 pCu/L. Perfect (EPA limit is 4.0)! So the system is doing its job. We didn't need the more expensive fan. If we had, I'm impressed he'd stand by his work and install it for just the price difference - no extra cost for an additional trip, etc. 
I'm very impressed with the professionalism and attention to detail of Eino. He clearly wants to do a good job for a reasonable price. He takes pride in his work. I'd hire him again without hesitation.

I had several contractors out to give quotes.  He was the most thorough, knowledgeable and courteous of them all.  He also had the best price, so it was an easy sell.  He arrived on time for both the estimate and the installation.  He spent nearly an hour with me answering questions and explaining his process on his initial visit which was very helpful as I have never had a radon mitigation system before.  His estimate and final fee were one in the same.  He did all the work himself in one day and he stopped a couple of times along the way to let me know how things were going.  I could not be happier with his work.  The 3 day follow-up test showed that our reading went from 13 before mitigation to 0.4 after.  We have the year long test hung as instructed to ensure that the gains are long term, but we feel much better letting our children play on our lowest level with the drastic reduction.