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A & K SEPTIC SYSTEMS PLUS
Excavation Major Grading or Resloping, Septic System - Install or Replace, Septic System Repair,
About us
When there is a septic emergency or just a big project, we'll be there in a jiffy. Our experts have been serving Cape Cod and East Falmouth areas for over 20 years with expert level septic repair and installation site work. We also stock replacement pumps and parts for residential and commercial applications.
Business highlights
Emergency services offered
31 years of experience
Services we offer
Septic services to include pumping and inspections, repairs and installation residentail and commercial
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.814 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 0% |
Showing 1-14 of 14 reviews
Nicholas F.
Sep 2017
Very well. The worker explained the system and answered all my questions.
Margaret C.
Oct 2016
OK. It went fine.
Dale M.
Jul 2016
.
Jenny C.
Apr 2016
unknown
David S.
Apr 2016
unknown
Response from A & K SEPTIC SYSTEMS PLUS
"Thank you so much for the review."
Kathy S.
Feb 2016
unknown
Darlene M.
Feb 2016
unknown
Terre T.
Dec 2015
The gentleman who came was very nice and the service was very fast and efficient
Edward K.
Dec 2015
unknown
Connie K.
May 2015
unknown
Response from A & K SEPTIC SYSTEMS PLUS
"Thanks [Member name removed]!"
Mike P.
May 2015
unknown
Response from A & K SEPTIC SYSTEMS PLUS
"Thank you for taking the time to review A&K Pumping and Inspections"
Kenneth M.
Jan 2015
on time and as quoted. No issues.
Response from A & K SEPTIC SYSTEMS PLUS
"Thank you for your comments [removed members name]"
Nishan D.
Oct 2013
We had just bought the house and it needed a new septic system. The installation was performed very promptly. I was not present and found out after the fact that instead of running his own wire for the pump alarm he disconnected a temperature sensor to the house's solar heating system. I had intended on trying to reinstate that system which the previous owner had not used. I feel I should have been consulted. They had to move a very large rhododendron. Instead of returning it to it's original position they put it in a spot too close to the house. I asked them to return it to its original location and was told the only thing he'd come back to do is cut it up with his chain saw.
On the positive side the job was done in a timely manner and has been problem free. I just don't feel good about the way I was treated.
On the positive side the job was done in a timely manner and has been problem free. I just don't feel good about the way I was treated.
Response from A & K SEPTIC SYSTEMS PLUS
"Thank you for your comments. Although they were negative, they will help us strive to achieve better customer service. Unfortunately, sometimes during the excavation, trees and shrubs can not be saved. Every effort was made to save the bush that was in the field of excavation. They grabbed it out with the machine and placed it in a safe place. They could not grab it again without it falling apart and this was explained to you. So in order to give the bush the best chance of survival, it had to be left in the safe place. We apologize if we came off as unsympathetic, but the bush could not be moved again without completely destroying it. Our job was to install a new Title 5 approved septic system and that is what was done. We are septic installers and not landscapers. As for the wire, we were told that the solar system was not used. I wish you had let us know of your intensions ahead of time and we would have not used the wire. Even after the fact we would have come back and rewired the pump alarm, but you did not let us know that this was a problem. Thank you again for the critique."
David T.
May 2012
We were under tremendous pressure to have the septic system replaced as quickly as possible. The system failed the Title 5 inspection and we could not close on the home until the work was completed. From the very first call the office administrators made me feel comfortable with their knowledge and confidence that they would be able to deliver a quality system within the financial and time constraints. Falmouth Engineering designed the new system to upgrade the current 5 bedroom failed system to add a leach field for 6 bedrooms. I asked 6 different septic system installers to bid the job based upon the engineering plan. Only 3 companies were able to meet the unreasonable 12 hour bid deadline. A&K Septic provided a complete bid and did not exclude important items like the other vendors. For example, they said that they would work around the utility lines rather than the other vendors bids that placed the risk on us. Even though the A&K bid was significantly higher than the low bidder, their bid included everything.
As soon as I awarded the bid to A&K, they went to work immediately, contacting Dig Safe and going to Town Hall to take out a permit on the job. As soon as Dig Safe had reported the utility locations A&K went to work immediately. They excavated right next to multiple stone walls without disturbing the walls. They removed and re-planted several large bushes. They completed the job within the 3 days they had estimated up front. The Town immediately issued a Certificate of Compliance.
A&K did excellent work, under budget and on time. It is such a pleasure working with people who do exactly what they say they will do, unfortunately it is rare these days, which is why I'm taking the time to write this.
As soon as I awarded the bid to A&K, they went to work immediately, contacting Dig Safe and going to Town Hall to take out a permit on the job. As soon as Dig Safe had reported the utility locations A&K went to work immediately. They excavated right next to multiple stone walls without disturbing the walls. They removed and re-planted several large bushes. They completed the job within the 3 days they had estimated up front. The Town immediately issued a Certificate of Compliance.
A&K did excellent work, under budget and on time. It is such a pleasure working with people who do exactly what they say they will do, unfortunately it is rare these days, which is why I'm taking the time to write this.
Licensing
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FAQ
A & K SEPTIC SYSTEMS PLUS is currently rated 4.8 overall out of 5.
A & K SEPTIC SYSTEMS PLUS accepts the following forms of payment: CreditCard
Yes, A & K SEPTIC SYSTEMS PLUS offers free project estimates.
No, A & K SEPTIC SYSTEMS PLUS does not offer eco-friendly accreditations.
No, A & K SEPTIC SYSTEMS PLUS does not offer a senior discount.
Yes, A & K SEPTIC SYSTEMS PLUS offers emergency services.
No, A & K SEPTIC SYSTEMS PLUS does not offer warranties.