VERIZON

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I use Verizon for my internet service.  I use them currently.  The prices are too high. 

I use Verizon.  I use them currently. 

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I use Verizon.  I have a corporate account so it's about a hundred dollars a month.  They could lower their prices and have better technical support and customer service.

We haven't had a chance to call them. The connection is not good at times, we don't get the channels properly, so that is something to be improved on.

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Service was turned on at the right date and instructions provided worked like a charm.

See above.  We've been told we have to go through the rebate argument EVERY billing because that's the way they are set up to handle our situation!!!!!

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Called about faulty cable box. Recieved a new box as stated and works fine.

It is better than most.  I have had to deal with the customer service, when I left the phone I was amazed with the fact that I was stuck with a two-year contract, I had to pay $400 for another phone, and I was appalled.  I think I carried on and on until they finally got me a phone that had been refurbished, which was better than the one I had.  It was the same phone but it worked a lot better.  I got what I wanted and I paid a lot less; the refurbished phone was a good price.  I like the phone.  They were good. 

Verizon doesn't give me the white pages phone book anymore unless I ask for it.  I went to look for somebody's number the other day and every phone book I had in the house was yellow pages.  I called the company and the lady told me that it would take about two weeks to have them send it.  I have to call now if I want the white pages, which I think is ridiculous.  I would rather have the white pages than the yellow pages.  I have to call or go online to order one which is free.  The Internet service is okay.  It takes about 30 seconds to get on the Internet and the service isn't bad.  My land line has all the regular features that are normally there like caller ID, call reading and so on.  I am not sure, but I don't think I have three-way.  When I started with Verizon, their price was $75.  They added on all the different things and the price has increased which is disgusting, but I wonder how many are legitimate and how many aren't.  When I first moved here, I had no phone every time it rained or snowed for any period.  After one storm I called the company and told them that it was not in my line.  I had disconnected all my phones and reconnected them and I still had the problem every time it rained or it snowed.  Finally they sent somebody out to check their line and they found a squirrel's nest which was affecting the line and they fixed it.

They are too expensive. I would use them again in the future because I don’t have a choice. There is only one other company. It’s really a tough market because we have to use who we can get. I am not happy with the choices.

I would rate them overall a C. I will continue to use them as my service provider.

The service is fairly good. I chose them because I don't like the other provider available.

They are reliable and their customer service is better than some other companies I have used.

I got a discount on the phone back in 1995 and never switched.

I recommend them. They give a deal on a two year plan. It has voice-mail with it. Their price and quality of service are excellent. I will continue to use their services in the future.