Home Service Doctors incorporated

They were not in network for rebate, did tell us that and as a result we lost thousands of dollars of rebate. They didnâ t install the machine with the right electrical wiring, the new machine has stopped working multiple times already since installed due to fuse break. After coming in for twice to fix it, they said we are out of warranty.

Chris is very responsive and solved our problem quickly. Highly recommended!

Great friendly company

Contractor installed new HVAC (Heater/AC) system and reused old refrigerant lines. Old refrigerant lines occurred to be defective and they leaked which prevented AC running. The base for the work was a detailed quote from other company which I used to shop around for better offer (I keep e-mail to contactor with the quote). Contractor agreed to do the job according the quote for better price (I keep e-mail with his agreement). The quote contained: â Run New Refrigerant Lines and Drin Linesâ . Contactor response was: â we will do the job same as shown on quoteâ . Contractor got the full agreed price, but he did not the whole job. Contractor refused to fix the issue and install new refrigerant lines. He said that it was not his business to install new refrigerant lines and quoted this job as $2,500. Then contractor stopped answering calls and e-mails. I submitted complaint to BBB.

He actually did the wrong thing and installed the wrong unit, he gave me wrong information of warranty and he did not replaced the internal unit.

This service responded quickly and came within two days to replace our central A/C. They made everything very easy and simple and were very respectful and tidy.

Was able to check, get and install a new furnace faster that I thought possible with supply chain issues, but got and installed it as fast as I was able to get time off to be here and did a great job with quality furnace.

We hired Home Service Doctors to troubleshoot a problematic forced hot air gas-fired furnace. They were available right away at a very reasonable price and were able to resolve the problem quickly. When my next door neighbor contacted me about a week later with a problem with her boiler I immediately and without hesitation recommended Home Service Doctors and they were able to help her months faster than any other company.

Very happy with the work.

They came out and gave us an estimate. We decided to do the work and they came out the same day and replaced our a/c unit. So far so good. Very professional, very prompt and very nice. Would recommend and would definitely use this company again. Thank you!

They Came to my house and told us that the problem was a Freon leak, they said they had stuff to put in the line that fixed the leaks and then would add Freon. This did not fix the issue and when we called them, they didnâ t call us back. We had to call a second time and the response was less than satisfying- we were told we had major leaks and we were lucky our other unit was working. If they knew this, it should have been what we were told initially so that we could make an informed decision about whether to proceed with the work or not. The workers also smelled terribly of cigarette smoke

Prompt, friendly, and knowledgeable

When our upstairs central a/c stopped working in mid July, in the middle of an awful heat wave, I panicked. A call to our usual HVAC company got me an appt for a week later, which wasn't going to fly. I went online to Angi, described my problem, put in my information, and literally 2 minutes later got a call from Home Service Doctors. They would be able to send out a team that same day to assess the problem! Chris and Freddy arrived at the appointed time, went up to the hot hot attic and told me what I already feared-our 22 year old furnace had died and the outside compressor was leaking. Chris was very knowledgeable, and he explained what needed to be done going forward. He told me he could replace everything with a much more efficient, and far better quality (Trane) system, and could do it the next day!!!! The price quoted was very fair, and they arrived the next day with all the new equipment. Those two men worked for hours, into the evening, in horrible heat (it was 100 degrees outside, probably 115+ in the attic) and were pleasant and professional the entire time. We now have a nice, cool upstairs again, and we will have them come back in the fall to replace our downstairs unit as well, proactively! I cannot say enough good things about Chris and Freddy-they did a terrific job, in adverse conditions, and we are very grateful to them for being so responsive to our needs. I cancelled the appt. with our old company, who still wouldn't have been here as I write this review, and am deleting their number. Home Service Doctors will be the only people I call in the future for my HVAC needs!

When our upstairs central a/c stopped working in mid July, in the middle of an awful heat wave, I panicked. A call to our usual HVAC company got me an appt for a week later, which wasn't going to fly. I went online to Angi, described my problem, put in my information, and literally 2 minutes later got a call from Home Service Doctors. They would be able to send out a team that same day to assess the problem! Chris and Freddy arrived at the appointed time, went up to the hot hot attic and told me what I already feared-our 22 year old furnace had died and the outside compressor was leaking. Chris was very knowledgeable, and he explained what needed to be done going forward. He told me he could replace everything with a much more efficient, and far better quality (Trane) system, and could do it the next day!!!! The price quoted was very fair, and they arrived the next day with all the new equipment. Those two men worked for hours, into the evening, in horrible heat (it was 100 degrees outside, probably 115+ in the attic) and were pleasant and professional the entire time. We now have a nice, cool upstairs again, and we will have them come back in the fall to replace our downstairs unit as well, proactively! I cannot say enough good things about Chris and Freddy-they did a terrific job, in adverse conditions, and we are very grateful to them for being so responsive to our needs. I cancelled the appt. with our old company, who still wouldn't have been here as I write this review, and am deleting their number. Home Service Doctors will be the only people I call in the future for my HVAC needs!

Outstanding in every wa!

Chris, was prompt and very knowledgeable. Within minutes he diagnosed the issue and explained my contractor grade AC unit was no longer functioning and gave me several options for replacement. We decided on a quality Trane unit with a 10 year warranty. Our home is nice and cool again.Thanks.

Courteous and professional. Called me when they were late. Tested, diagnosed and resolved issued quickly. Will definitely hire again in the future and highly recommended

NA

Same day installation on new HVAC system. Very grateful for how quickly they could help with the install in summer.

The team was very professional yet friendly and did a great job. There was no amount of time they would not devote to this project. They had to get some additional parts yet came back to finish job late in the afternoon.

Same day service to replace a boiler in my rental unit the day before it snows. Can’t ask for more. Thanks!

mike chris and teddie were exceptional ,would highly recommend them to anyone, mike went above and beyond to explain everthing to me, a great team very professional would hire them again without hesitation,

Mike and another gentleman came for a no heat service call. Mike did a quick flashlight inspection of my boiler and said it was cracked and needed to be replaced for a total cost of $17.000 dollars. They never attempted to find out why I had no heat. I paid a service call fee of $139.00 for them to do an inspection and they never tried to resolve the problem. They seam more interested in selling me a new boiler and not resolving the no heat issue. I ended up calling another plumber to come out for a service call. The 2nd plumber stated I did not need a new boiler and diagnosed the problem as low gas pressure at the boiler. National grid was then called and resolved the low gas pressure and the problem was resolved. I would not recommend Dr plumber for any services.

Prompt response, clear explanation, very nice people, immediate attention to my problem of no heat, installed new furnace within hours, making sure that I had heat ASAP. Very clean workspace.

I woke up with no heat. I put out an emergency notice on line âne they responded. It took hour but the furnace had to be replaces and they stayed until everything was working at 10 pm.