Dog Defence

Arthur did the trouble shooting on the phone without charge. He is very knowledgeable and will work with you to find the most economical solution. He is very focused on customer satisfaction.

Arthur was fantastic to work with. Very prompt in calling me back, punctual for the appointment time, and was great with my kids and dog. We evaluated some of the other "larger" providers but felt very comfortable going with Dog Defence given his knowledge as well as the fact that he was far more affordable. I highly recommend.

Excellent service and very punctual. Would do business again

Outstanding work. Arthur knows his business, and works quickly and efficiently. The fence wire had run under our front walkway. He removed the blocks and ran the wire, and replaced he blocks better than before. When he was done the only evidence of his being there were the warning flags and sign. After the install he spent about 30 minutes with me and Charlie (the Lab) explaining how to train Charlie to respect the fence. Before leaving Arthur told us to call him with any questions, and if we had any problems with the fence.

Everything went extremely well.

Arthur is extremely professional and knowledgable. He went above and beyond and we are very pleased with the fence.

Arthur was pretty amazing - he worked way beyond the call of duty. I realized my existing fence was not working on Saturday morning. I did a little research into large well known companies and saw I couldn't schedule anything for a week. I searched Angie's list and then contacted Arthur. He arrived Sunday morning at 9am (as he said he would on Saturday evening) and repaired the fence.

Excellent. Arthur promptly returned my phone call and arrived on time to give me an estimate. I approved the $650 fee, he installed it in approximately 3 hours. I already have a chain link fence, but my small dog managed to escape under a gate. Arthur went through the system with me, showed me how to operate the panel system, fitted the dog collar on my dog, and walked with me and my dog around the yard pointing out all the flags that indicated when we were near the underground wire. There is no 'correction' when you begin training. When the dog gets near a flag, the collar makes buzzing sound, and your job is to have dog back up and then praise him. Takes practice. My dog now has 'correction' (slight zap) on and does not go near the flags. We also watched a video on how to train your dog. My installation required that the wire be placed with a small cut in the hot top of driveway. Arthur wanted to be sure I approved of the color of the substance used to fill the small cut in driveway. Very courteous, informed, caring man. I highly recommend him.

He came out quick and explained everything very well. Very friendly and job was done fast just as he said he would.  I would highly recommend using Arthur in the future. The dog learned quick and now enjoying the freedom of roaming the yard.

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