Ponds Plumbing & Heating

Krickett the owner of Ponds Plumbing & Heating and was hired to do a plumbing project at 712 E6th South Boston MA for a quote equaling $40K+. We had provided Krickett at $10K deposit to begin the project. Krickett was asked to come look at the job but he preferred to provide the quote sight unseen with drawings as the source of the work required. Krickett stated he had 4 people who would be on the project. Upon the start of the project, it became very clear that there is no staff of 4 people causing us delays with the project. Something which should have taken 5 days to do had been going on for almost 3 weeks. Krickett also did not disclose that he was physically unable to perform his work, misleading us with timelines and deliverables upon the start of the project. It became very clear that there were going to be challenges with him completing the project when Krickett started to demand more payments which was unacceptable because the basic deliverables had not yet been met on the project which were to delivery the master drains and to be done with the basement.