Gassco Inc.
About us
We're a HVAC heating, cooling, plumbing & air conditioning repair & installation service in Dedham, Hydepark, Chestnut Hill, Brookline, Newton, W. Roxbury, Jamaica Plain, Roslindale, Milton
Business highlights
Services we offer
AIR FILTERS AND PURIFIERS, AIR HANDLERS, CENTRAL AIR CONDITIONING, DE-HUMIDIFIERS, DUCTLESS MINISPLIT SYSTEMS, ENERGY RECOVERY VENTILATORS, FURNACES, HEAT PUMPS, HUMIDIFIERS, INDOOR AIR QUALITY, MAINTENANCE & INSTALLATION OF HVAC UNITS-ALL BRANDS OF BOILERS, MAKEUP AIR UNITS, PACKAGE UNITS, REPAIR, REPLACEMENT, RESIDENTIAL AND COMMERCIAL., ROOFTOP UNITS, SERVICE, SPLIT SYSTEMS, STANDARD AND HIGH EFFICIENCY EQUIPMENT, THERMOSTATS, VENTILATORS
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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5% | ||
3% | ||
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Years later, when we went to sell our home, we didn't like the way the
system venting they installed knocked against our door when we opened
it. We called GASSCO, and they responded taking full responsibility for
correcting the situation, and repositioned the pvc so that ran
properly, and beyond that, helped me in the process to correct the
drainage of that and the nearby water heater to flow directly down into
the drain, rather than how originally installed to just drain out over
the drain hole. I cannot tell you how grateful I was to have such
consideration and over and above responsiveness. Thank you GASSCO.
Thank you Bill.
The tech called me at 2:15pm and asked if he could come then, but I had no one to meet him until 3pm so he waited.
My partner arrived to let him in, he did the tune up, and left out the back door without telling anyone he was leaving.
I was not in the house, so I called him to ask if it went OK.
He said the system was getting old (it was installed 8 years ago - doesn't seem old to me) and I should replace a bunch of parts soon but it was OK for the season.
A few days later I received a bill for $169.95.
I felt this was a lot of money for a seasonal tune up - my mistake for not asking what the price would be.
I felt they were reasonable in the past when I've used them.
I called to express my concerns for such a high bill for what seemed like little work, and I was told I could take off $25 as if I had one of their coupons.
Second visit was to check and fix a coolant leak. Spent several hours onsite and appeared to do a great job since the AC has been working great after their visit. The coolant leak test/fix was $500 which seems a bit pricey, but I know labor is expensive. All the technicians were pleasant and seemed very knowledgeable. I had a terrible experience with a prior AC/HVAC repairman and this was like night and day.
pushing 100 F. Other providers I contacted couldn’t make it out the same day. Diagnosed and fixed the problem within 15 minutes of arrival; they had the part in the van. Will use them again.
We called 3 companies for bids, including Gassco, which we have called twice before
for an annual service on the old furnace (which was always a good
experience).
Gassco let us know several options,and also about the MassSave program
and encouraged us to check into that for rebates and financing if available.
They also advised us about an upcoming EPA deadline after which
the lower efficiency furnace were considering would
not be okay to install (which we then read about in the Angie's List
magazine). We talked with several guys at Gassco at various times, and each person seemed
knowledgeable and part of a well connected team.
From the fist visit to give a proposal, to the day before
installation to confirm measurements, to the day of installation, the
Gassco crew was on time and worked efficiently. There was one
follow-up visit to take care of the filter access door, which had been
overlooked, but that visit also went well. All very nice guys, and
reasonable.
It's never easy to have to spend money on things like this,
but this experience seemed as painless as possible.
* Note to self- don't turn an a/c on and off repeatedly to get the unit to turn on at just the right degree setting (I have since replaced the old thermostat with a new digital one and all's well. Lesson learned.
Licensing
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