
Five Star Painting of Boston North Shore
About us
Five Star Painting is customer focused and knowledge driven painting and home repair company, with over 30 years experience in design/build and minimizing property maintenance. We pride ourselves on our knowledge and practice of utilizing the extensive yet proven emerging products and procedures. Quality Interior and Exterior Painting. Property Maintenance, Commercial Painting & Real Estate Sales Decks, Siding and Trim Replacement. Power Washing, Patio & Deck Maintenance. Fences and Outbuildings. With over 30 years experience designing and building homes, as well as painting them, I have a very good understanding of the details and products that work and fail, and why. I continue to learn all I can about new products and procedures, to provide my customers with the lowest maintenance and highest performing job outcomes. We also use certified non-toxic products whenever possible. With several experienced crews, each with a unique specialized skill set, I am able to match each project and customer needs. From design to carpentry, deck repair and restoration, to faux finish and wallpaper, Five Star Painting offers Five Star quality, without the five star price. We also offer free professional color consultation. Finally, our Code of Conduct insures you and your home will be treated with respect . There is no smoking, loud music or inappropriate language. The crews clean up every day and take pride in their work. Additional e-mail - [email protected]. Additional DBA - Five Star Painting North Shore.
Business highlights
Services we offer
Interior and exterior painting, color consultation, decks and walkways. Mold & Mildew abatement. Rust Removal. Masonry and wood waterproofing. Replace rotten, moldings and decking., power wash homes, siding, trim
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
78% | ||
19% | ||
0% | ||
0% | ||
4% |
"Thank you so much for taking the time to share your thoughts and experience working with Five Star Painting. We really appreciate the work, and please let us know if we can be of service in the future. Steve"
His response was "we did not sand those portions where it is peeling, so it's not my fault". He could not offer any explanation as to WHY they did not sand those portions, that obviously needed to be sanded, other than "we have a great success rate, it usually works".
Don't use this fraud. Find an actual real PRO.
"I appreciate the opportunity to respond to this review. We continuously work to provide quality products and service even after the project is complete. Upon hearing from the customer that there was peeling paint, I scheduled a site visit and met with Ms. T. During my site visit I observed that the new peeling was only occurring on areas that where sound when the painting was done three years ago, not two as stated by the customer. In other words, the areas which were sanded were now sound, and no peeling was visible Wood that has been exposed to severe weathering during its life loses the lignum tissue which binds the wood fibers together. When this occurs, the outer, most weathered layer, releases or sheds, like dead skin. When this occurs, is dependent on many variables, such as how long the exposure occurred, was any remedial action taken, what products where applied and when. This was not a product or workmanship failure. I am always willing to work with a customer, even after the industry warranty standard, of two years. I called Mr. T. to explain the cause of the peeling, and he quickly dismissed me, and his tone and tenor was very similar to his review. I found it difficult to have a mutually respectful conversation with him. I'm sorry and disappointed that we have an unhappy customer. We are always willing to go the extra step to satisfy our clients, but we were unable to do so in this instance."
"Thank you far taking the time to write your thoughtful and detailed review. Also, I want to thank you for trusting the crew to work on your home even though I was away during the time your home was scheduled. We all work hard to develop and deliver a team effort to provide a consistent quality experience for our customers. It was pleasure to work with you."
"I very much appreciate you taking the time to share your thoughts and wish you the best of luck in the sale of your home."
"While I always appreciate a positive review, I do not believe this review is from one of our customers. We have never done any work in New Hampshire. It is possible there is another Five Star Painting in this local."
"We always appreciate hearing from a customer, who we did work for a year or two down the line, and that you are still happy with the quality of the work, and the memory of the experience. Thank you for taking the time to share your review, and please let us know if we can be of service in the future. Steve"
"What a pleasant surprise to receive such a positive review two years after the work was performed. We are happy that you took the time to share your thoughts, and are still pleased with job we did. Finally, we look forward to hearing from you in the future, should the need arise."
"We appreciate your frank review and your business. We work hard to provide good value and excellent quality, and it is difficult to do both and still be the least expensive painter."
"Thank you for the very positive review [member name removed]. We really appreciate when a customer notices the effort we make to do a quality professional job from start to finish. I am very fortunate to have crews which take real pride in the work they do, and also that they are respectful at all times to both the owner and the property we are working on. Thank you for choosing Five Star to be your painter, and I hope you enjoy your "new" home for many years to come. Steve Oransky"
"Thank you for your review [removed member name]. I appreciate you mentioning that we do not try to up-sell the job. We work hard to provide a minimum maintenance scenario with products and processes that are time proven, and meet the customers budget."
"Thank you for taking the time to write a review of your experience with Five Star Painting. It is always a pleasure to work for customers who value quality, and have a vision to bring color and new life to their home. I'm glad we could help be a part of bringing your ideas to fruition."
Licensing
State Contractor License Requirements
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