Firestone Complete Auto Care Store

Founded 1926 • With Angi since July 2010

4.3

(6) Verified Reviews

Business Details

Phone Number

Address

159 ENDICOTT ST

Danvers, MA 01923

Description

Our technicians are prepared for all your vehicle needs from tires to vehicle maintenance and repair services including oil changes, brakes, car battery replacement and wheel alignment services. ...

Verified Reviews

A few reviews for this pro...
5.0

05/02/2016


Mark Z.

Description of Work
Very professional and prompt services provided by the team currently working at this location. Services included oil changes, brakes, tires and alignments.

Category car inspections

5.0

11/30/2015


Janet M.

.

Description of Work
.

Category auto repair

3.0

07/22/2013


stephen Z.

I brought the auto into the shop in late May to repair my non-functioning auto air-conditioning. I sat there for about 3 hours while the repairs were being made. When they were finished the mechanic told me that everything was fine. I paid them approximately $230 and left. The air conditioning worked on two occasions after that and then died. When I brought the car back to the shop to get it examined it they told me it needed a part that they would have to order-they would call me when it came in. After more than a week of driving in terrible heat the A/C was finally fixed and I was charged approximately an additional $250. The A/C is working fine now.

Description of Work
repair air conditioning

Category auto repair, heating & air conditioning/hvac

4.0

05/15/2013


Jeffrey U.

Firestone Stores were good. The price was right, they looked over the car and gave a few suggestions on what could be done.

Description of Work
I used Firestone Stores for an oil change.

Category auto repair

5.0

02/11/2011


Carolyn D.

I needed my rear brakes checked and serviced to a grinding noise. The Service representative was able to schedule me in for service very quickly. The service representative explained that if the rotors were thick enough, I would not need them replaced and they would be turned at no extra charge. When the brakes were disassembled they found that the rotors were delaminating and that the calipers were not working. The service representative indicated that to help save me some money there was a $50.00 coupon that he would apply to the total cost of the job. Throughout the process they kept me informed and showed me exactly what was wrong with my brakes. They quoted me a time they would be completed and they completed the job a half hour earlier than expected. At the end I was told that the Brake pads and the calipers were guaranteed for the life of the car, which also included the labor should the parts need to be replaced. I recommend the Firestone service center to anyone who needed service for their car.

Description of Work
Replaced brake shoes, rotors, and calipers on the rear wheels. Completed an overall inspection of the car.

Category auto repair, car tires

4.0

08/07/2009


David & Ruth T.

I’ve been going to them probably since they’ve been open. They have my name on the key hook in their back room. The running joke is that I just have to drop the car off and they already have the keys on file. They even have the keys to my entire family’s cars. They have a good relationship with me. If there is ever a problem, they fix it for me. They know I don’t take any nonsense and they don’t do nonsense. They are very honest with me. There was a problem with their management earlier. I wasn’t the only one having the problem though. So, they brought back the old manager who is very interested in corporate visibility and company goodwill. They like me and I like them. My family and I are regulars to Firestone Complete Auto Care Service. Their prices are reasonable, considering that I use coupons regularly and they provide good service too. Sometimes, they leave fingerprints where they shouldn’t.

Description of Work
I take my car to Firestone Complete Auto Care Service. The last time I took my car there was for an oil change and tire rotation.

Category auto repair

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    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Warranties
    Yes

    Services Offered

    Auto tire, auto maintenance - oil change, maintenance tune up, transmission, a/c service, radiator, vehicle inspection; repair service – brake repair, steering & suspension repair, engine repair, starting & charging repair, heating & cooling repair.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Firestone Complete Auto Care Store

    How is Firestone Complete Auto Care Store overall rated?

    Firestone Complete Auto Care Store is currently rated 4.3 overall out of 5.

    What days are Firestone Complete Auto Care Store open?

    Firestone Complete Auto Care Store is open:

    Sunday: 8:00 AM - 6:00 AM

    Saturday: 7:00 AM - 6:00 AM

    Does Firestone Complete Auto Care Store offer free estimates?

    No, Firestone Complete Auto Care Store does not offer free project estimates.

    Does Firestone Complete Auto Care Store offer eco-friendly accreditations?

    No, Firestone Complete Auto Care Store does not offer eco-friendly accreditations.

    Are warranties offered by Firestone Complete Auto Care Store?

    Yes, Firestone Complete Auto Care Store offers warranties.

    What services does Firestone Complete Auto Care Store offer?

    Firestone Complete Auto Care Store offers the following services: Auto tire, auto maintenance - oil change, maintenance tune up, transmission, a/c service, radiator, vehicle inspection; repair service – brake repair, steering & suspension repair, engine repair, starting & charging repair, heating & cooling repair.