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Douglass Appliance Center

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Refrigeration System Service,

About us

Family owned & operated. Cost is determined by the job.

Business highlights

58 years of experience

Services we offer

Appliances Sales & Repair- Large

Accepted Payment Methods

  • CreditCard
Reviews
4.721 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
5%
3
5%
2
0%
1
5%
Showing 1-21 of 21 reviews
Pat D.
Jun 2017
5.0
Yes, I recommend this pro
This is a family owned business that is wonderful to work with, you feel it the minute you walk in the door! We will go there for all of our future appliance purchases!

Paul D.
Mar 2017
5.0
Yes, I recommend this pro
They are outstanding. They are just a fabulous group to work with. They are punctual and professional. Their prices are competitive. They think about you as a customer. They are not there for themselves. For those reasons, I would go back to them.

ROBERT S.
May 2016
5.0
Yes, I recommend this pro
$75
unknown

Katie L.
Dec 2015
5.0
Yes, I recommend this pro
$600
unknown

Michael S.
Sep 2015
3.0
Yes, I recommend this pro
$136
I have used Douglass Appliance in the past and generally have been happy, but I was not happy with this visit.  My problem is with the price.
I discovered the gas dryer was not producing heat on a Sunday night.  I called Douglass Appliance the following Monday but they said they could not send anyone out for a week.  I was not able to be home but our nanny was here to let the technician in.  The dryer is now working and that is great news. 
The technician was here for a grand total of 21 minutes and total cost was $136.30.  Parts were only $22.45.  Given that the Douglass Appliance is only 10 minutes from my house, the labor charge was effectively $227/hour.  The invoice had $99.95 just for them to show up and then $12.50 labor.  I think that is crazy and I will likely try someone else the next time I need appliance repair.
Please note, I have not rated quality as it has only been a few hours since the repair was done.  I also did not rate professionalism as I was not present when the technician was here.

Corinne B.
Jul 2015
5.0
Yes, I recommend this pro
$2,200
unknown

Anne P.
Jul 2015
5.0
Yes, I recommend this pro
Technicians arrived promptly, were friendly,  figured out what the problem was.  Made the necessary adjustments, explained the what they did to correct it and went on to their next appointment.

Audrey S.
Apr 2015
5.0
Yes, I recommend this pro
$150
unknown

Carrie C.
Mar 2015
5.0
Yes, I recommend this pro
$170
.

Mary P.
Mar 2015
5.0
Yes, I recommend this pro
unknown

Jane D.
Jan 2015
5.0
Yes, I recommend this pro
$2,000
unknown

Armond M.
Sep 2014
5.0
Yes, I recommend this pro
$265
Scheduled appointments were kept.  Worked performed quickly and professionally. Highly recommended.

Paul B.
Jun 2014
5.0
Yes, I recommend this pro
They are very personable and follow up well. They are a small company and they give you personal service. I have been using them for about 10 years. They come when they are supposed to. They do the work that they are supposed to, they don't try to add on bogus charges or anything and they get it done.

Peter D.
Apr 2014
5.0
Yes, I recommend this pro
I have been using them for about 35 years now. They are reasonable with their prices. They are reliable and come when we need them. We would not call anyone else.

Mary M.
Oct 2013
5.0
Yes, I recommend this pro
They repaired my refrigerator on three different occasions.  I heard a noise after they did a repair; they came out right away to fix the issue. They come in uniform and are business-like, and do a wonderful job.  They are very efficient and professional. I can’t say enough about them, they’re wonderful, it’s a great family run business.  I would highly recommend them and I can’t say the same about other businesses I’ve used.

Michael S.
Jan 2013
5.0
Yes, I recommend this pro
$631
Very well.  The refrigerator was fixed immediately.  Very good service and we would recommend them.

Christopher P.
Feb 2012
5.0
Yes, I recommend this pro
$75
.The show up when they say they will. Their prices are very reasonable and they always do a good job.

LYNN M.
Oct 2011
5.0
Yes, I recommend this pro
They are very polite and responsive. They do a superb job and they are always on time. I would recommend them to anyone. We have been very happy with their work; they are great.

James P.
Dec 2010
1.0
$75
Very poorly as I stated above.

Homeowner
Jul 2001
4.0
Yes, I recommend this pro
SEEMED TO BE A NICE COMPANY.

John R.
Jun 2001
5.0
Yes, I recommend this pro
$150
IN MY EXPERIENCE, UNUSUALLY KNOWLEDGEABLE AND HELPFUL.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Douglass Appliance Center is currently rated 4.7 overall out of 5.

Douglass Appliance Center accepts the following forms of payment: CreditCard

No, Douglass Appliance Center does not offer free project estimates.

No, Douglass Appliance Center does not offer eco-friendly accreditations.

No, Douglass Appliance Center does not offer a senior discount.

No, Douglass Appliance Center does not offer emergency services.

No, Douglass Appliance Center does not offer warranties.