ASAP Appliance Repair MA

After paying Vince $925 we still have the same refrigerator issues. He replaced two fans and the ice maker. We still have the random shrill noise from the refrigerator which the replacement fans was supposed to fix. Vince installed the new ice maker and it never worked. As of today he has not responded to the BBB or the MA Attorney General's office and he has not offered any refund, even for the "new" parts that never worked, and he did not keep the last appoinment we made with him.

Vince came out to fix our fridge, the fix did not work so he came again and took the piece he installed (and I paid for). He promised he'd send me a refund check for the part, but then stopped returning my calls. I get that repairs don't always work, but we never received a receipt for the original repair (over $400), and if you are going to return to take out the new part that was paid for, just send the promised refund check for the part!

Great service came right away

Great

ASAP repair: found problem and made repair. Excellent work habits, very pleasant, great product knowledge.

Vince was on time, courteous and helpful. He got my Frigidaire ice maker working again in no time!

Well he was friendly told him my problem he did do a couple things but still had problem after running dishwasher again,I called. Left a message no still has called me back

Very helpful, polite and pleasant. Would do business with them again

he was on time polite and talked italian with my nana

very efficient at this repair job

So disappointed! Would NEVER use them again!

Vince was the perfect repair person. He immediately contacted me, showed up exactly on time, was polite, neat and professional. And best of all my oven is working so I can get to baking holiday treats! I would hire ASAP again anytime.

Fast service at reasonable price.

My appointment was schedules for 10:00 and we moved it to 9:00. I called Vince around 9:40 and asked if he was coming. He was tied up on another call that was taking a long time - He arrived around 11:45. He was knowledgeable about my washing machine and showed me what was wrong and recommended they not fix it because the cost of the repair would be more than a new machine. I was upset about him not calling me and coming late, but I did like what he did and showed me everything that was wrong and I was sincere about it. I am glad he did come and would probably recommend him again (but he better not be late). Thanks Vince.

Right on time. Reasonable cost.

they call ahead, they are on time,they look things over then make the repair,they have parts in the truck also.the cost is reasonable.

Good job

Professional and to the point.

Prompt and professional! Great job and value....repaired my LG washer .....called me to confirm and was on time. I would definitely recommend!!

very happy with the service they provided and would recommend to everyone!

Very nice man. Very knowledgeable about the dryer. I would hire him again

"They were very professional and did a nice job"

Would recommend.

He comes to your house ready to work. Incredibly positive, ethical, motivated to do the job. Came a day early. The best appliance repair person I've ever used.