I hired Eric and his team to do some renovations on my family's home.  I'm sad to report that some items of value went missing during this time.  No one else had access to these areas of our house so unfortunately we're almost certain it was someone on Eric's team that took them.  Additionally we had some issues with the work done that we thought would be easy to address but Eric has been more or less unresponsive (we've already paid him, sadly).