Beforehand Lou gave us a cost estimate, which he honored.  Included with the cost estimate was a description of the work to be done.  The description was detailed and thorough.

On the date and at the time to which he had committed, Lou arrived.  He brought with him all his sanders, tools, and supplies needed for the work.  He immediately started working and continued straight through until he finished, which took several days.

Lou's work was to sand and prep our wood floors and then apply multiple coats of sealer.  In sanding the floors, Lou made no burn marks or scallops.  The sanding was done perfectly, especially in the corners and under the baseboard heaters, which were difficult to access.

Exceptionally well done was the clean-up, so no sawdust or traces of sawdust were left.  Lou painstakingly cleaned up every part of the room.

Then, Lou applied a coat of the sealer, let it dry, and applied the coat of the sealer, day after day.  There were no runs or puddles or waves in the sealer.  Each coat was appropriately applied, so the final effect was a mirror-like finish throughout each room.

In the more than eight years since Lou did the floors, the sealer remains intact and in fine condition, despite heavy foot traffic including two young boys playing on the floors in the family room and the kitchen. 

Went as expected.  We were in a bit of a rush because were moving in and Lou worked with us to figure out the timing of the job.We were having a problem with our heater which we needed to have the finish dry quickly and Lou worked with us on the potential problems if the heater issue continued.