Chelmsford Garage Door

They are fantastic and returned to adjust the opener.

Highly responsive, honest, great price and truly a pleasure to do business with!

Work was done in a professional manner at a reasonable price. Used them before many times over the last 15 years. Honest, punctual, good to work with and price is reasonable. Will not try to upcharge you on repairs. Highly recommend them

My wife and I checked with several garage door companies and eventually decided to go with Ron at Chelmsford Garage Door because he gave good advice. There are so many options to choose from and we needed some guidance. He did not steer us toward the more expensive model, in fact we ended up spending way less than we budgeted and we are glad we did. The order and scheduling took about 3 weeks. The door we got looks exactly like we want, is operating great and now we can finally use our garage the way it was intended (for our cars!) because the old, decrepit door is gone. Only took them a few hours to put it in.

Excellent experience! The initial contact on the phone was great and professional. The gentlemen showed up when they were supposed to and called prior to their arrival as promised. The work was done quickly. The price was acceptable. I would definitely call them again.

I hired Chelmsford Garage Door to replace our garage door opener, which had been broken since before I moved in 7 years ago. They arrived 30 minutes early -which was great- with all the parts they would need to do the job. I expected the job to cost around $340. However, they inspected the current system and noticed that one of the sensors had fallen off the wall. Instead of replacing the whole system, they immediately performed the repair and only charged me $100. System is as good as new and they were done in 15 minutes. I appreciated their honesty, punctuality and skill.

It went very well. My dealing with this company was very professional from initial phone call to resolution of my fixed door. I wouldn't hesitate to recommend them to my family and friends.

It went well. They were very responsive and professional from the time of first contact for an estimate to the repair itself. One complaint I have however was that one of new panels had a small dent in it. I actually didn't notice it myself until they pointed it out. I asked if they could discount price because of the damaged panel. They would not but were willing (in fact insisted) to replace it with one that was not damaged. They however never followed up on that promise and I did not bother to pursue. Although this was a little disappointing given the experience up to that point, I would still have to rate them very highly and would in fact use them again.

Don and Nick arrived on time and were great to deal with (so was Theresa in the office). Both of our garage doors were very loud, getting stuck and rubbing along the tracks... After a quick inspection they were able to explain the issues and quote the repair. Within an hour the work was done and the doors are now working better than ever!! Very professional, I highly recommend these guys!!

It's been over a month and the door has been working fine.

I was called back within 30 min of leaving a message and the repair was promptly scheduled for the next day. Don and Nick arrived exactly when promised, inspected the door, quoted a price, and completed the repair within 30 minutes. All-in-all, it was a first class experience.

I spoke with a very friendly person on the phone to schedule the appointment. The team called me 30 minutes before their arrival, which was great, since I needed to drive over to my parents' house to meet them. They assessed the problem and fixed the problem quickly. The pricing seemed very fair. Would recommend!

Went OK but they forgot to unroll the antenna wires, which we did ourselves.

I was contacted promptly on Monday regarding my weekend email by Theresa, who arranged to have someone visit my father's home and fix his garage door opener by the end of the day. An elderly man with balance issues on a ladder is not a great combination. I was very pleased at how swift Chelmsford Garage was to help us out. The technician was prompt, courteous, and swift. I was charged for a service call for the quick repair. Chelmsford Garage respected my wishes to keep my father from paying for the repair and called me with the charge. I don't have a measure to determine if that charge is typical or not, but, their swift service kept my father from attempting the repair himself. From a peace of mind standpoint, I'm satisfied with the service received. I'm certain if it had waited a day or so more that I'd be paying a visit to the hospital with Dad from an unsupervised fall off the rickety old ladder. (He was quite determined to repair it himself later in the week!) Chelmsford Garage deserves kudos for getting out to his property so quickly and taking care of the issue.

They were prompt to return the phone calls and to schedule the service. They did good work. I got their name off of Angie's List and I decided to take a chance with them; I was very happy with that decision.

Chelmsford Garage Door is a family run business that offers a full line of garage doors and garage door repairs. They are professional, have competitive pricing and offer outstanding customer service. My wife and I were unsure of what type of garage doors we wanted, so Theresa offered suggestions and gave us a list of addresses to visit in order to see other garage doors the company had installed in our area. After several weeks of looking, we settled on a carriage door style with composite overlays and placed our order. Since the garage doors would not arrive for a few weeks, we were given a specific date and time for the install which did not vary. The crew arrived on time, were very polite and did an excellent job. Don, who owns the company was on the job with the crew ensuring that everything went well. They hauled away the old doors and cleaned up as if no one was ever there. After they left, I ran the doors up and down just to check that everything was working properly. I noticed that the right door was binding so I called Don and he was back at my house within 20 minutes making adjustments. Apparently, the cable had slipped off the pulley and he relocated the spring and some of the cables so it wouldn't happen again. He also commented that if I had any problems in the future, he would be back to take care of it. Very impressive! I also wanted to note that I priced garage doors at several places including Home Depot and Chelmsford Garage Door had the most competitive pricing. I give them my highest recommendation and would definitely use them again. Thanks Theresa, Don and the whole crew!

Didn't fix problem. Turned out it was a loose bolt on frame.

Don came out on Saturday, one day after I called to request an estimate. He recommended galvanized steel doors with insulation to replace our existing wooden non-insulated doors. Our original, noisy chain-driven Craftsman garage door openers were nearing their end of life, so we requested replacement of these with quiet belt-driven Liftmaster openers. We paid a 50% deposit about three weeks in advance of our scheduled installation to allow for the custom, non-white doors to be ordered. While Don and crew were a bit later than their originally planned 8:00 AM start time, Theresa had warned me that the first appointment of the day could be delayed by garage door emergencies. Total installation time was about four hours. Overall, a relatively pleasant experience.

3+ years ago we contracted with Chelmsford Garage Door to replace our original door. At that time they did a great job. Fast forward to three months ago. The door came off track. We googled and quot;Chelmsford Garage Doorand quot; and called who we *thought* was them. Turned out to be an extremely disreputable group of charlatans (www.garage-door-expert.com) ) who charged us $275 but *seemed* to have fixed the problem. Two days ago the door came off track again. I called the real Chelmsford Garage Door, and they explained how they'd been hijacked. Don came out, pointed out the hack job that the other guys had done (put a shim in as a thin buttress to the far track). He fixed the door the right way, re-installed the cable on its runner, and only charged $75 for this. Definitely, go with Chelmsford Garage Door. Definitely make sure its the real Chelmsford Garage Door, not and quot;garage-door-expert.comand quot;

The spring on one of my garage doors broke and, since the doors and openers for both doors were over 30 years old (and were making funny noises), I decided that it was time for new doors and openers. Called Chelmsford Garage Door and they came out quickly, gave me a quote, and installed within a few days. They did all the work in one day and I hardly knew they were there. Very professional in manner from start to finish.

Everyone was professional and responsive. I am very pleased with my new garage door. All work was done in a timely manner and in the time frame I was given.

Called for service appointment. Was able to schedule for same day. :-) The part that need to be replaced would have cost half of replacing the entire unit. Since the opener was 15+ years old, I went with replacing the opener. It was nice that he left the decision up to me and I felt no pressure to go either way. Excellent, quick work. Will use again when needed.

Excellent company to work with! I called at 8am was told that they could not come out until Monday. I said ok, figuring I could open the door manually and just park outside for the weekend. When I realized I could not open the door manually, I called back to see if someone could just stop by to open it for me. Not only did they say yes but that they would be here with in an hour. Don and crew showed up and had the part on the truck so they just fixed the door! Totally was not expecting that but was very appreciative that Don would do that. We have used Chelmsford garage door in the past and will continue to use them in the future. Thank you for making a frustrating situation easier to deal with.

The crew was competent and pleasant enough. They got to work replacing the worn pulleys with new ones and then Don fabricated a cable (from a reel of wire, creating a crimped eye at one end) and installed it. The service took about 15 minutes. I went in to get my checkbook and came back out to ask for the amount, as Don was writing up the invoice. Don said $140, which struck me as high, given the base cost of $75 for the service visit. I wondered to myself whether the parts could really cost that much? So I asked, and quot;So it's $75 for labor, and how much were the parts?and quot; He said that the pulleys were $10 each and the cable was $25. I said, and quot;That cable was $25 -- really? He said, and quot;yesand quot; and I said and quot;wowand quot; and wrote the check. He gave me the invoice and we parted with somewhat muted pleasantries. I felt a little taken by what I considered an outrageous price for the cable. But then when I looked at the invoice, I saw corrected numbers that led me to believe the cable price wasn't just outrageous, but also arbitrarily determined just for me. As it turned out, Don had originally written on the invoice $80 as the labor cost and $20 for the cable. But after I mentioned the $75 cost for the service visit/labor (the price quoted on the phone when I scheduled the service), Don corrected the $80 downward to $75, and apparently to keep the $140 total the same (because I was already writing the check?), he adjusted the cable price from $20 upward to $25. Now, I could live with the $5 difference in price, but the manner in which this was done really bugged me. Home Depot sells 12' 6and quot; cables in a 2-pack for $9, so this item retails for $4.50. At $20, there's plenty of profit in it for the service provider. When arbitrarily increased to $25, the price is just crazy.

They provided a variety of options and manufacturers to choose from. No pressure sales and short lead time later the doors were delivered. They were on time and very professional during installation. They also put in new weather striping to keep snow and cold out. Finished doors are more weatherproof and much better looking than the previous doors! What a difference it made in the look of the house. Excellent experience with the whole project.