microGARD

Not a happy customer, very disappointed with the outcome. The mold remediation was contained to a 12 x 24 bedroom and was limited to surface mold (mostly furniture) caused by condensation and humidity. The carpeting was also removed & discarded. The total cost was very expensive ($4,250) for what ended up being 5 hours of work. This is over $800 an hour! Here are a few things we were not happy about; 1. There were plastic barriers taped to the walls during the process which caused the paint/plaster to be pulled off the wall in several areas. Now we have another expense to fix this problem. 2. We had told Kerry to leave us the dumpster for a few more days (since we had paid for it up to a week), but he went ahead and told the company to remove it the following day. 3. We found additional mold on the closet baseboard that had been missed and we needed to clean it ourselves. Needless to say, we do not recommend this company.

Kerry was GREAT! He came do to an inspection, spent a LONG time checking the nooks and crannies of our basement, and educated us about what to look for if there is mold. He found one old item (instrument case) that had mold on it which is what was causing the slight smell (and I'm sure it had the mold when we moved in a couple of years ago). He then told us we were actually okay - no remediation needed! I think we have all come to expect that if someone COULD get a job out of us - even if it was nott really needed (we're all such cynics now, right?) - they would. It was refreshing and nice to meet someone who tells you how he sees it. If we ever do have a problem, he is definitely our guy. Choose MicroGard - you won't regret it.

They were excellent!

Kerry did a very professional job on the mold in our house. He explained everything he did(testing) , what he was going to do! He also gave information about a professional to seal the crack in our foundation that was causing the mold! Dave F

They were prompt and thorough.

I t was great

We hired this company to take care of a very bad mouse infestation in the basement of an addition. There were shelves all over this basement, with junk and mouse droppings everywhere, and mouse urine in the insulation. I had been suffering from scary hives for some time, and black mold can give you hives. The owner came to give a free estimate, and wound up testing for various molds, which cost a little bit. These tests came back positive in both the basement of the addition, and the basement in the main house. The report and proposal that was submitted was one of the most thorough I have ever seen. In fact, it helped me get financial assistance in replacing the old insulation from the WCAC, a local government agency that does weatherization. I hired Microgard, and am very thankful that I did! Kerry and his crew completely removed all the material from the addition basement, scrubbed and cleaned, and killed bacteria. It took a 10 yard dumpster to hold everything. It was completely disgusting down there. They also dealt with a water situation in the basement of the main house, which had grown black mold. The tests came back positive for mold in both areas. This company is excellent. They were completely professional, and went far, far above and beyond the usual fair work expected for the price. They were not cheap, but when I spoke with a supervisor from the WCAC about insulation help, she said that the price was actually quite good for the work performed. The air quality in the office addition above that work improved almost immediately. I had feared the office would have to be moved, but they saved it for me. As well, my hives continue to improve on a daily basis. We had decided that they would come back to finish the mold work when the main basement was dry again. In the meantime, more mouse droppings were discovered in the upper level insulation. The insulation work was not in the original contract, but he dealt with it cheerfully, professionally, and thoroughly. I could not be more impressed with the quality of this companyâ s work; in fact I am planning on referring them to the WCAC for consideration as one of their contractors.

Very prompt, very knowledgeable.

Very responsive, professional. Explained everything they were doing. Followed up after testing and spent time answering all my questions. Highly recommend.

Honest, reliable, hard working people who care about the customer and the job that they do, they go above and beyond in finding the issues and creating a solution to the problem.

Kerry and Evan were very professional and very concerned for my health and situation. I would refer them in a second. I cannot Thank them enough. Suzanne. Garron

Kerry was pleasant and thorough and extremely knowledgeable. He came highly recommended and did not disappoint!

My husband and I contacted a large company to remove mold from a wall in our kitchen. They told us they would need to remove the upper cabinets/dry wall and part of the ceiling to remove the mold and told us we would need to find another company to put it all back together. Their solution just devastated us and made no sense considering that company didn't even test for moisture. We are so very glad we continued our search which led us to Angi/microGARD. Kerry reached out almost immediately and came to our rescue. Kerry is a true professional!!! He did a thorough inspection and determined that there was mold on the surface only with no moisture in the walls. He removed the mold and treated the wall. He also took the time to check other areas such as the basement and gave practical advice to avoid possible problems in the future. Kerry saved us from needlessly tearing apart our kitchen. We HIGHLY recommend starting with Kerry/microGARD FIRST. You will not be disappointed.

My wife and I had developed a nagging cough we could see some mold on the ceiling in our family room we called micro guard Kerry came the next day and did an air quality test which ultimately show there was mold since it was just before Christmas we wanted to use that room he came back the next day and did the mold abatement so that our family room would be available for Christmas our coughs cleared up shortly after We greatly appreciated his prompt response and excellent work I would highly recommend this company

Very professional well informative pricing very reasonable did not over price. Very concerned of my well-being . Told me how to prevent further problems

Great service. Very thorough ! Very professional.

Fabulous!!!!

We appreciated their expertise and care. We were impressed not only with their thorough inspection in our particular situation, but even more so with their taking time to educate us and explain treatment options. So grateful for their help and the peace of mind we received.

He was prompt. Very informative and polite. Would recommend his company service. Sherry

Professional, genuinely interested in finding and solving the problem. Prompt and thorough

Wow...I mean if you are looking for a mold specialist look no further...HIRE THEM!!! I received same day, extensive testing and help from a knowledgeable, extremely professional individual (Kerry). The testing was very thorough and we now feel confident that our home will be safe. We received excellent support and tips from him about what we can do in the interim as we await the testing results. We want to hire him when the results come back, as unfortunately we are anticipating some bad news regarding the mold in our home. However, we know that we are in good hands. We have 2 individuals that are immune compromised in the home and he is sending out the samples asap. I really cant say enough great things about this company. The proof is in the pudding so to speak. To have the response time and knowledge he has...just WOW!!! We can finally, for the first time in years, sleep at night without the worries of what will happen to us because we know he is the solution to our problems. This company comes out with a bunch of equipment and performs tests and takes samples. He means business when it comes to making sure your home is safe. If any loved one or friend of ours has a moisture or mold problem, I saved the number in my phone because he is getting recommended. THANK YOU SOOOO MUCH!!!! THANK YOU HOME ADVISOR AND MICROGARD!!! WE NOW HAVE A GUARD AGAINST THE MICRO INVADERS IN OUR HOME!!!!