Rick took money to pay for windows, but Pella never received order. He was nowhere to be found and would not return calls.
Description of Work: Replacement windows
Rating Category
Rating out of 5
$12,500
FRANCIS H.
09/2010
1.0
heating & air conditioning/hvac, plumbing, remodeling, home remodeling, doors
 + 3 more
Basically he walked away with all our money, and the house is 75-80% complete - its' now been over 7-months and he has not completed the house nor will he finish. We have no kitchen, no decking, no roof decking, no condensor for the a/c, no inside stairway to the roof deck, no rain gutters, painting was not completed nor was the clap boarding. Finished carpentry work in complete, holes in new wall thanks to inferior plumbing work. In conclusion, don't use this contractor unless you want to lose your money and have an incomplete or inferior job.
Description of Work: Signed a contract in February 2010. Explicit details in contract with reasonable price. House renovation, all new plumbing, wiring, central heat and air, new exterior with paint, windows, new decking, roof deck and some structual changes. Basically an interior gut with all walls removed, flooring new kitchen appliances and cabinets, bathrooms ... We were very happy to be getting this done and looked forward to our updated house.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$140,000
Eric M.
03/2010
2.0
drywall, heating & air conditioning/hvac, lighting, plumbing, remodeling, home remodeling, interior painters, doors
 + 6 more
We contracted Rick Douglass of RK Builders for a bathroom renovation and other minor updates. By and large we are mostly pleased with the work. Our frustration is that there are glaring issues with the drywall workmanship and we were given promises that they'd be taken care of. We also had minor issues with bi-folding doors, and two door stops that were to be installed. Our complaint is that Rick received final payment based on a good faith and a promise that he'd be back to finish up the minor issues. After repeated emails and phone calls, Rick has remained unresponsive. For all of Rick's touted professionalism, he didn't deliver on making good on his promises. One would think this would eventually cause him concern. Hopefully, by giving this review, others will become aware of his business practice and shy away. We were once happy to give out references for Rick's work, but in hindsight, we'd be foolish to recommend his business practice to friends, neighbors, and colleagues. You are better off with someone else who actually cares about pleasing clients, not burning bridges.
Description of Work: Complete bathroom renovation to include a complete gut, new tile work, new tub, new plumbing, new drywall, paint, door, venting, lighting... Minor other updates, to include replacing bi-folding doors.
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Service Categories
General Remodeling,
Doors,
Kitchen and Bath Remodeling,
Plumbing,
Heating and Air Conditioning,
Interior Painting,
Lighting,
Drywall
FAQ
RK Builders Inc is currently rated 1.3 overall out of 5.
No, RK Builders Inc does not offer free project estimates.
No, RK Builders Inc does not offer eco-friendly accreditations.
No, RK Builders Inc does not offer a senior discount.
No, RK Builders Inc does not offer emergency services.