Boston Orthopedic & Respiratory Equipment LLC

I called from New Hampshire and was told they had mouth only CPAP Mask, which I needed after I had a septoplasty. I drove 90 miles only to find out that they did not have the mask they said they had. They were not helpful when I asked if they could locate one for me, and they were unapologetic. They speak Russian. I would be very clear about what you need when speaking with them over the phone.

Do not buy anything from them. I am extremely happy with the medical lift chair itself that I purchased from this dealer but extremely unhappy with their lack of service and, moreover, professionalism and understanding. I rely daily on this chair to sit and sleep. I depend on it. The power cord failed that caused the chair to fail. I called them. They said that they were happy to come out in three days for $65.00 or same day for $145.00. I told them that their response is inappropriate. They hung up on me. I called back. They hung up.

The owner Saval is amazing. I knew nothing about wheelchairs. They are very caring, helpful, conscientious. Very personable service. I got an amazing wheelchair for my family member. I also had to purchase additional equipment and supplies. They are very well stocked. I also had to do a purchase later for someone and the serice was superb. I recommend them highly. They are very patient. Thye fitted my amily member fro the wheelchair. Just excellent service. Also I had not checked to prices of wheelchairs and when I did it was really fair for such top of the line equipment. They really listen to what your needs are.