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Kitchen & Counter Tops Direct

Cabinets Installation, Cabinets Reface, Stone Slab Countertops Installation (Granite, Marble, Quartz, etc),

About us

Kitchens and Countertops Direct is a family affair, consisting of Patrick Cassidy and son Christopher Cassidy. Patrick has been in the remodeling business for over 30 years and has specialized in complete kitchen remodeling for over ten years. If you're looking for a countertop store and so much more, you've come to the right place. Feel free to visit our website at http://www.kitchensandcountertopsdirect.com/ Our kitchen cabinet refacing is economical and minimally invasive to the homeowner. Kitchen refacing projects estimate 2-3 days for completion and in most cases the homeowner does not need to remove the contents of cabinets. Kitchens and Countertops Direct has licensed plumbers and electricians to complete all aspects of your Cape Cod kitchen remodeling project.

Business highlights

Veteran owned and operated
23 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.424 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
4%
3
0%
2
0%
1
13%

Filter reviews by service

Showing 1-24 of 24 reviews
Mark F.
Apr 2023
5.0
Yes, I recommend this pro
$9,000
Kitchen and Countertops Direct were great to work with and did an excellent job at a reasonable price. We had our kitchen cabinets repainted and new back splash tile installed. It looks great!

Christine C.
Mar 2023
4.5
Yes, I recommend this pro
Very professional

Gail W.
Mar 2023
5.0
Cabinets Reface
Yes, I recommend this pro
They are great to work with. It was one stop shopping. They did the cabinets, installed the flooring and painted. They even had their electrician and plumber available to do work! I highly recommend them!

Joseph A.
Feb 2023
5.0
Yes, I recommend this pro
On time exalent workmanship great product

Taylor T.
Sep 2021
5.0
Yes, I recommend this pro
Amazing! The employees were very punctual and the work they preformed went above and beyond what I expected!

Rachel S.
Aug 2021
4.0
Yes, I recommend this pro
$15,000
Pat was responsive making suggestions for modifications as needed. The work team was efficient, clean and completed in a timely manner. The kitchen looks great

Mary C.
Aug 2021
5.0
Yes, I recommend this pro
$6,000
Very professional and good quality

Pam L.
Aug 2021
5.0
Cabinets Reface
Yes, I recommend this pro
Flexible when I added more projects; they also re did the flooring which was awesome and updated a bathrrom

Sandy A.
Jul 2021
5.0
Yes, I recommend this pro
They did an excellent job and made some suggestions that worked out beautifully. They were fun to work with and I would highly recommend them. They even went above and beyond and I would definitely hire them again.

Thomas N.
Jul 2021
5.0
Yes, I recommend this pro
The service was great. They did a great job. They are easy to work with. They did a complete remodeling and they did the work on time. I couldn't be happier. They made sure that everything was done perfectly.

Jeffery H.
Jul 2021
5.0
Yes, I recommend this pro
It was great, they are cleaned and showed up and did the job. everything was smooth

Sharon P.
Jan 2021
5.0
Cabinets Reface
Yes, I recommend this pro
We had a wonderful experience working with Patrick and Christopher. In addition to quoting us a very competitive price, they worked with us every step of the way and responded to our every question or concern with courtesy, diligence, and to our satisfaction. We were extremely happy with the final results and can recommend their company without reservation.

Terry B.
Nov 2020
5.0
Yes, I recommend this pro
$11,000
Very attentive - made accommodations to get to a very difficult location to reach. Good work quality!

Jackie P.
Sep 2020
5.0
Yes, I recommend this pro
We decided to redo our extremely outdated kitchen at our cape house while i was able to WFH From here during quarantine. I canâ t say enough good things about Chris and Patrick. Right off the bat i felt so at ease after our initial appointment. their attentiveness to every question or any change i requested to the original plans (Even if it was late at night) was incredible. They were so creative and were always adding suggestions or helpful tips. Every subcontractor they brought in were also great and super helpful. Iâ ve found a forever contracting business that i know and trust at the cape for anything i need. The kitchen came out absolutely beautiful (as well as all the side jobs i requested such as installing new storm doors, etc).

Jean S.
Feb 2020
5.0
Cabinets Installation
Yes, I recommend this pro

Abraham B.
Jan 2020
5.0
Yes, I recommend this pro
This is the fourth job I hired them on. Before to fix drawers in the kitchen, cabinet faces, install laminate floors which I had bought material from Lowes. And when the countertops were installed they included a new sink, faucet and grates for the sink. Best price and quality for the price around.

Caroline H.
Jun 2019
5.0
Yes, I recommend this pro
The work is guaranteed, so you don't have to worry about being left in the lurch. They were able to start almost immediately (in the off-season), which was great until we found out that some of the suppliers were also having an off-season. But I wanted what I wanted, and I got it. As a matter of fact, that's not quite true. I wanted quartz counter tops, (which had doubled in price) and I ended up with solid surface, which I love! The tariffs worked in my favor because I got something I hadn't' really considered, which turned out to be beautiful and more appropriate for my relaxed cleaning standards.

Bill M.
Feb 2019
5.0
Yes, I recommend this pro
A great company extremely efficient and time oriented they explained how this whole process was going to work and they did just what they said they even did extras that we didn't know needed to be done .we are VERY PLEASED to say the least...they are the best on Cape cod ...hands down thank you .Bill & Edie

Fred Y.
Jan 2019
5.0
Yes, I recommend this pro
$1,600
0Right from the beginning He was prompt on his estimate visit-I had drawn some initial diagrams to make it easy and save on materials. Installation day came and all went well and cleaned up. Follow up day put the project in show condition. 5 STAR all the way. Thanks, Fred Y.

Robert C.
Jan 2019
5.0
Yes, I recommend this pro
I had Christopher Harvey install a kitchen counter top in the past. I found him to be easy to deal with as he keeps communications open, and he is very diligent.

Steve S.
Jan 2019
5.0
Yes, I recommend this pro
Great work, on time, great price.

Michael B.
Oct 2016
1.0
$20,000
This was a nightmare. All I kept hearing was " that's an easy fix"....but nothing got fixed! I had to have another contractor fix all the shoddy workmanship...including installing a new shower surround because the one they put in was so bad it was beyond repair. I will be exploring my options to recover the added expenses incurred to fix all the problems I am adding to the review on 10/25/2016. This company came in all gangbusters and I mean gangbusters. Their demo skills left a lot to be desired. While taking out kitchen cabinets a hole in the ceiling was ripped open. Only to find more holes behind refrigerator, vanities and places we may never know without repair, mention or disregard that this was someone's house. When installing a ductless microwave, to cover exhaust on outside wall they used tape.....tape. Feet of water line was left just coiled under house for water never to make it up to the refrigerator. There was also numerous times when nothing was done for days. Saying they would return the next day and nothing. Which went on sporadically during this nightmare. They were finally fired when we could not take it any longer the day they ruined a brand new dining room table which stripped the finish. Yes, again we were told... an easy fix to repair. This is just more of a glimpse of disgraceful "work" this company does. It is my opinion that this company should not be allowed to operate.
Response from Kitchen & Counter Tops Direct
"He started with a kitchen and added 2 bathrooms and added flooring after those where complete. He paid us in full so how bad could we have been?"

Renee R.
Jun 2016
1.0
$6,000
unknown
Response from Kitchen & Counter Tops Direct
"We worked on the week-ends to accommodate them in a very sloppy environment. She wanted a $20,000 job for 6 grand. Again we finished the job and received full payment."

James G.
Oct 2014
1.0
$20,500
When you first see the new kitchen it looks nice. However, when you look closer you start seeing the problems. All the cabinet doors and the drawers were supposed to be soft close - some are and some aren't. The fronts of the drawers are mounted crooked.Many surfaces are not smoothed. Nail holes aren't filled in. The sink wasn't installed properly and leaked significantly (we had to pay a plumber to fix that). I could go on but I'll just say there are a number of other things. The job took too long because they only came a couple of days a week and then only worked 3-5 hours. We have tried several times to get them to come back to fix things but we've been ignored.
Response from Kitchen & Counter Tops Direct
"We were surprised about this poor review. Notice the price was 4 star and it was completed after numerous additional work. Honestly don’t know why he was dissatisfied. I suspect his age and poor health may be responsible."

Licensing

Licensed*

Trade License Number

139481

Trade License Locale

MA

Trade License Expiration

04/24/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Kitchen & Counter Tops Direct is currently rated 4.4 overall out of 5.

Kitchen & Counter Tops Direct accepts the following forms of payment: CreditCard

Yes, Kitchen & Counter Tops Direct offers free project estimates.

No, Kitchen & Counter Tops Direct does not offer eco-friendly accreditations.

No, Kitchen & Counter Tops Direct does not offer a senior discount.

No, Kitchen & Counter Tops Direct does not offer emergency services.

No, Kitchen & Counter Tops Direct does not offer warranties.