Southcoast Kitchen Designs

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The contractor that was ultimately hired to do the work was a pain to deal with but Matt did a great job with follow up on some problems we had with the cabinets and made sure that the job itself was done right. He's one of the few that actually cares about customer satisfaction. Refreshing!

I cannot sing enough praise for the owner, Matt Arguin. The cabinets I purchased from his company were installed by my contractor, and when my concerns and disappointments over cabinet defects and shoddy installation were minimized, Matt stepped in - in less than an hour of my frustrated email. He made me feel like he could not sleep until I was happy with my kitchen. He's a true professional, and because of him, I love my new kitchen and would use his company again.

Installers were very professional. Punctual. Installation was well done. There was a slight delay on the job completion because the glass in the cabinet was not the right size. But they came back a few weeks later to finish the job.

Best. Experience. Ever. 
We've had several contractors work for us over the years. In most cases, our experiences have ranged from disappointed to modestly satisfied. Never before have we had a company that provided such an amazing end-to-end experience that we've wanted to sing their praises. Southcoast Kitchen Designs is that company. 
We hired Matt and the Southcoast Kitchen Designs team to redesign and remodel our kitchen. We've needed this work done for a long time. Our kitchen could have won the "Ugliest Kitchen Ever" contest. Formica counters, contractor-grade cabinets made from pressed sawdust and glue (which were literally falling off the walls), ancient, rusting appliances, cracked tile and a flow that well, didn't flow. 
We evaluated Southcoast Kitchen Designs against several competitors in the area. We had a budget in mind and had a pretty good idea of what we were looking for. Matt's pricing was extremely competitive. Matt and his team took the time to educate us on the choices we had in everything from cabinet construction, to wood species and stain, to the pros and cons of countertop materials to overall kitchen design. What we liked most about the design process was how collaborative it was. We had some ideas, Matt had ideas and we figured it the perfect design for our space together. We always felt like we had a choice, that we were in control, but had a trusted adviser which gave us pros and cons and recommendations along the way. 
Another thing that stood out for us was how responsive Matt was. We've all had experiences with contractors who don't return calls, or vanish. Matt always got back to us the same day we contacted him (sometimes sending emails well into the night). He also did an awesome job communicating everything with us along the way. We always knew exactly what was going on and when we had questions, he was always there to help us explore the answers. 
From that point it only got better. Matt coordinated the builder, cabinet installers, electricians, plumbers, plasterers, countertop installers, flooring installers and others like a conductor in a symphony. Every entrance and exit was perfectly choreographed and happened on time. 
From a budget / quote perspective We really liked Matt's "no surprises" approach. We knew exactly what we were getting for the money and what was quoted was what we paid. Admittedly, we did have a few small changes we made beyond this scope which we gladly paid for. 
The other thing we liked about Southcoast Kitchen Designs was their commitment to making sure their customers are 100% happy. Not just satisfied, but happy. We did have an issue where the refrigerator we wanted to keep stuck out too far from the cabinet once everything was installed. Thankfully, Matt designed the refrigerator cabinet so it could be widened, so were were able to get another refrigerator with the same cu ft. but a different footprint. Matt even helped us by purchasing the old refrigerator and selling it for us! 
Finally we were extremely impressed with the true craftsmanship of every person who worked in our kitchen. Everyone took extreme pride in their work and it shows in the details of everything - cabinets, countertops, plaster, you name it. It looks like a piece of art. 
From beginning to end there were several reasons why we loved working with Southcoast Kitchen Designs. 
1. Competitive Pricing 
2. Responsiveness 
3. Collaborative Approach 
4. Education 
5. Design Chops 
6. Problem Solving 
7. Orchestration and Project Management of Timeline and Contractors 
8. Communication 
9. Craftsmanship and Quality of Products and Installation 
10. Customer Service Focus (100% Happiness) 
And as a bonus, Matt and his team are really nice, friendly, people. The kind of folks you wouldn't hesitate going out and having a beer or glass of wine with. 
All said we are 100% happy and highly recommend Southcoast Kitchen Designs without hesitation. We're actively looking for other ways to work with these guys.

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They did a very good job. They came when they were supposed to and completed the work within the time they indicated they would.  They had different teams of people to complete the different components of the work.   We had received several estimates and found theirs to be very competitive and I would recommend their services to others.

From the first day that their representative, Matt Arguin, came over to show us granite samples to the day our counters were installed, we could not have been happier.  Matt was professional and knowledgeable and provided us with the initial information we needed to decide on the granite we wanted, giving us addresses of two granite yards to visit and view granite slabs. He gave us estimates for the top granite choices we came up with, and took measurements for the installation while our old counter tops were still in place. The installation was done in one morning and everything fit perfectly! The long kitchen counter/sink section was a tight area between cabinets and the counter top fit in like a glove!  We are thrilled with how smoothly everything went and especially with Matt's followup and follow-through.  He always responded quickly to our emails or phone calls and was very accessible throughout the whole process.    We will definitely contact him again when we are ready to renovate our bathroom counter areas!!