Startec Communications
About us
StarTec Communications is a family owned and operated custom electronic design and installation company serving Eastern Massachusetts for over 20 years. Based in Canton, StarTec integrates state of the art audio/video systems, security/telephone systems, lighting/ energy management systems, PC networks, and most other communications systems into both new and existing homes. We work with you, the customer, the architect, the builder, the interior designer, and all other sub contractors to design, pre-wire and install the system of your dreams. We offer some of the finest and most advanced products on the market. Our ability to integrate sub systems within a home and offer a seamless package sets us apart from all of our competition. Protecting your home and family is very important. There is no better level of protection than a DSC alarm. With the graceful and elegant styling, and vast array of features the DSC systems are a perfect addition to any home. StarTec can design a system that is completely personalized easy to understand and a pleasure to use. Our state of the art UL & FM listed central station is there to protect your family 24 hours a day. Our central station can also monitor equipment used to detect abnormal heat and water levels in your home. Also Serving Barnstable, Bristol, Hampshire, Bristol County, Ashland, Norfolk, Attleboro, Taunton, Boxford, Gloucester, Burlington, North Reading, & Chelmsford
Business highlights
Services we offer
Burglar & Fire Alarms, High Water Sensors, Home Theater & Whole House Music Systems, Home Theatre Systems, Intercom & Paging Systems, Lighting & Climate Automation, Low Temperature Alarms, Low Voltage Electricity & Home Networking, Low Voltage Fire Alarms, Outdoor Weatherproof Speakers, Telephone Systems, Video Surveillance, Wall & Ceiling Speakers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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"Thank you for the good review, your satisfaction is very important to us! We hope you never need to use your alarm, but if the occasion should arise, you can rest assured that you made the best choice in home security! We look forward to providing you with continuous monitoring, should you ever want to know about our “Smart Home” options such as “Smart Lighting & Climate Control”, “Whole House Sound Systems”, “Home Theater and Cinema”, or any of our many Safety/Entertainment services, we look forward to your call."
However, it was an entirely different and happy story once they got to work. Eric and his team spent hours installing the new system and were extremely polite, unobtrusive, and helpful. I was very happy with all their answers to my questions including the frankness in which Eric expressed that we are in no way obligated to use their service for monitoring and his reassurance that the system is fully ours no matter what we choose to do in regards to monitoring. They also, surprise!, cleaned up after themselves and were careful not to leave a mess or damage our floors.
Lastly, it turned out there was a miscommuncation about what kind of system and monitoring we needed (landline vs. cellular) and their quote did not include cellular equipment. Rather than charge us the $200+ (which we probably would have reconsidered installing the system if that were true, to be fair), they honored their quoted price for the system and made sure we understand monitoring was $5 more a month for cellular. I thought this was a very fair way to handle the issue and was happy with the conclusion.
Licensing
State Contractor License Requirements
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