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Startec Communications

About us

StarTec Communications is a family owned and operated custom electronic design and installation company serving Eastern Massachusetts for over 20 years. Based in Canton, StarTec integrates state of the art audio/video systems, security/telephone systems, lighting/ energy management systems, PC networks, and most other communications systems into both new and existing homes. We work with you, the customer, the architect, the builder, the interior designer, and all other sub contractors to design, pre-wire and install the system of your dreams. We offer some of the finest and most advanced products on the market. Our ability to integrate sub systems within a home and offer a seamless package sets us apart from all of our competition. Protecting your home and family is very important. There is no better level of protection than a DSC alarm. With the graceful and elegant styling, and vast array of features the DSC systems are a perfect addition to any home. StarTec can design a system that is completely personalized easy to understand and a pleasure to use. Our state of the art UL & FM listed central station is there to protect your family 24 hours a day. Our central station can also monitor equipment used to detect abnormal heat and water levels in your home. Also Serving Barnstable, Bristol, Hampshire, Bristol County, Ashland, Norfolk, Attleboro, Taunton, Boxford, Gloucester, Burlington, North Reading, & Chelmsford

Business highlights

Emergency services offered
36 years of experience

Services we offer

Burglar & Fire Alarms, High Water Sensors, Home Theater & Whole House Music Systems, Home Theatre Systems, Intercom & Paging Systems, Lighting & Climate Automation, Low Temperature Alarms, Low Voltage Electricity & Home Networking, Low Voltage Fire Alarms, Outdoor Weatherproof Speakers, Telephone Systems, Video Surveillance, Wall & Ceiling Speakers

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-21 of 21 reviews
Peter P.
Sep 2019
5.0
Yes, I recommend this pro
I see why StarTec is A+ rated in reviews!They are customer oriented first and business oriented second, if you can believe that! Eric bent over backwards to adjust his schedule to my very tight timeframe. He even cut short his Labor Day weekend kayaking by a day in order to meet my urgent deadline. He clearly explained what was required in my complicated alarm system, spelling out the component parts needed, and stating how and when he was going to complete the work. He expressed old-fashioned trust (“we’re kind of informal here, just give me a check for half when we start”) without reams of pages of extensive legal protection from liability. It’s like I remember old-fashioned family businesses, but with a cutting edge technological expertise. (The present working family members cover 3 generations; Matriarch founder, son and his wife, and their sons, etc). I can’t recommend StarTec highly enough! I wish I had more work for them to do for me right now!

James F.
Jun 2016
5.0
Yes, I recommend this pro
$1,700
The installation was great, the way the installers ran the wires (all neatly tied down) show how much they care about what they do. The finished install went like clock work, they arrived when they said they would, and they were very professional and knowledgeable. I highly recommend this company.

John S.
Sep 2015
5.0
Yes, I recommend this pro
$200
unknown

Richard L.
Aug 2015
5.0
Yes, I recommend this pro
$6,000
Eric and his team were excellent from the very beginning. Eric came for a free initial evaluation of my house, what I was looking for, and thoroughly assessed what would be entailed. Shortly afterwards, I received a proposal for the work and we set up a very convenient time for him and his team to come in and do the work. They did an excellent job and were extremely friendly, informative and professional. Eric went above and beyond the call of duty as he returned in the evening to review with me how each system worked since I was working late that day. The alarm system, Sonos and Nest are all working very well and Eric has made himself available via email and phone to go over any questions I've had. I would definitely use Startec again.

Joe K.
Jul 2015
5.0
Yes, I recommend this pro
$2,300
Startec was prompt, courteous and efficient.  Eric came out to give a project estimate on the day and time promised, unlike some noshows you might contact outside of Angie's List, and on the day of the project the work was performed as you'd expect by professionals.

Matthew M.
May 2015
5.0
Yes, I recommend this pro
$600
This is a fantastic company start to finish.  The were prompt, professional and friendly right from start to finish.  We would use them again and recommend them with out reservation!

Laurence C.
Apr 2015
5.0
Yes, I recommend this pro
$180
Excellent

Jim M.
Sep 2014
5.0
Yes, I recommend this pro
$1,350
They came up on time, installed the cameras -and the wiring (which necesitated them crawling through the crawl space).  Showed the basics of how to use the system.  Cleaned up after themselves, and were a pleasure to do business with.  I would highly recommend them for peace of mind.

Meesun K.
Apr 2014
5.0
Yes, I recommend this pro
Of the providers we spoke to, Eric was the most responsive, flexible and comprehensive in arranging a visit and drawing up a proposal.  We did not proceed with with Eric, but I was extremely impressed with his proposal and the interactions we had.

Laurence C.
Mar 2014
5.0
Yes, I recommend this pro
$900
Went fine.

Sharon A.
Mar 2014
5.0
Yes, I recommend this pro
$1,700
They were very courteous, professional and clean.  I didn't have to do anything.  They left the house in perfect order. They system is working very efficiently.  I was very pleased with them and so was my husband.  I was so pleased because I had just joined AL and I didn't have names.  I had people come out and no one impressed us as much as Startec.  As far as getting an estimate and doing the work, they were tops.

Gail B.
Feb 2014
5.0
Yes, I recommend this pro
$3,000
Eric Farmer, the company owner, was very professional. He very patiently waited while other work was done on the house, and he looked for ways to save us money in the installation while not reducing the effectiveness or quality of the installation.  He was less expensive that the security company we had used for the past 20 years (and more responsive as well.  Very high recommendation!

Eleanor S.
Aug 2013
5.0
Yes, I recommend this pro
$850
Eric is fantastic! He has done two places for us. He did such a great job that we asked him to come back several times because we  decided  to add  sensors and remote access. He was accommodating to our very difficult schedules and a consummate professional. In our first place, there was an issue with the communication link (unrelated to his installation) and Eric kept at it until the problem was fixed. We recommend him to everyone seeking an alarm system!

Anthony G.
Jun 2013
5.0
Yes, I recommend this pro
$762
Eric came out and gave us an estimate of the equipment and how the system worked. We set a date and time for him to come and install the sytem. Eric came with two workers at the time we agreed on. His crew was very professional and they completed the installation within a couple of hours from the start time. Eric had to come back the next dayto install an additional filter so that the internet service would function properly.He also installed a free smoke detector which is part of his special with Angie's list customers. This is in addition to 3 free months of security monitoring. He explained to both myself and wife how the system worked and how to turn the system on and off.  StarTec Communications was very easy to deal with in all aspects of the installation process.
Response from Startec Communications
"Thank you for the good review, your satisfaction is very important to us! We hope you never need to use your alarm, but if the occasion should arise, you can rest assured that you made the best choice in home security! We look forward to providing you with continuous monitoring, should you ever want to know about our “Smart Home” options such as “Smart Lighting & Climate Control”, “Whole House Sound Systems”, “Home Theater and Cinema”, or any of our many Safety/Entertainment services, we look forward to your call."

Donna S.
May 2013
5.0
Yes, I recommend this pro
$860
I was a little worried when communication and timing seemed a little sketchy. We were promised a quote "tonight, tomorrow at the latest" the day Eric showed up to check out our place but I had to prod twice before a quote finally showed up two days later. Then on the day of the appointment, they showed up a little late (but not late enough that it felt like a big issue).
However, it was an entirely different and happy story once they got to work. Eric and his team spent hours installing the new system and were extremely polite, unobtrusive, and helpful. I was very happy with all their answers to my questions including the frankness in which Eric expressed that we are in no way obligated to use their service for monitoring and his reassurance that the system is fully ours no matter what we choose to do in regards to monitoring. They also, surprise!, cleaned up after themselves and were careful not to leave a mess or damage our floors.
Lastly, it turned out there was a miscommuncation about what kind of system and monitoring we needed (landline vs. cellular) and their quote did not include cellular equipment. Rather than charge us the $200+ (which we probably would have reconsidered installing the system if that were true, to be fair), they honored their quoted price for the system and made sure we understand monitoring was $5 more a month for cellular. I thought this was a very fair way to handle the issue and was happy with the conclusion.

Patrick H.
Mar 2013
5.0
Yes, I recommend this pro
$300
easy, good. Little forgetful, had to return an extra time but pleasant, would definitely recommend.

SHEA R.
Nov 2012
5.0
Yes, I recommend this pro
$15
Installed everything neatly. Were on time. Had a few questions where here within an hour. The price was really low and have really good deals as well

Caroline G.
May 2012
5.0
Yes, I recommend this pro
They have been very responsible and responsive to our needs.  We will continue our service through Startec Communications.

Tina H.
Apr 2012
5.0
Yes, I recommend this pro
$1,085
Could not have gone better; read the above narrative.

Bridget S.
Mar 2012
5.0
Yes, I recommend this pro
$90
Our small brownstone condo building has an old fire alarm system in the hallways that started beeping for no apparent reason. We called Startec to investigate, a technician came promptly and, while he said we might want to upgrade our system because it is extremely old, he still completed a quick and easy fix to the main electrical panel. That Startec fix worked for two years, our system is now beeping again, and I have another call out to Startec. Perhaps this time we will follow their recommendations and upgrade to a newer alarm system. That is a true testament to good customer service! I look forward to submitting an additional report, not on a service call, but on our fire alarm upgrade.

Caroline G.
Apr 2009
5.0
Yes, I recommend this pro
He's very responsible and very responsive. All around we highly recommend him. Eric is very personable and we have been using him for 12 years. He has a website.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Startec Communications is currently rated 5.0 overall out of 5.

Startec Communications accepts the following forms of payment: CreditCard

Yes, Startec Communications offers free project estimates.

No, Startec Communications does not offer eco-friendly accreditations.

No, Startec Communications does not offer a senior discount.

Yes, Startec Communications offers emergency services.

No, Startec Communications does not offer warranties.