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The Drain Guy

Drain Clog or Blockage Clearing, Basement Drainage Channels Installation, Commercial Drain Clog or Blockage Clearing,

About us

The Drain Guy is a professional sewer & drain cleaning service that operates out of Cambridge and services the entire metro Boston area as well as the north and south shore. With almost 10 years hands on experience working for other companies since 2003, owner as well as drain technician I have had the pleasure of helping thousands of home and business owners solve their drain & sewer related issues. We offer a prompt, friendly, and professional service 24 hours, 7 days a week, including holidays, with NO NIGHT OR WEEKEND CHARGE.! Work guaranteed !! Accept credit or cash. Another Phone 508-202-7699

Business highlights

Emergency services offered
12 years of experience

Services we offer

Residential Services We Unclog all types of drains. • Toilets • Kitchen Sinks / Disposals • Bathroom Sinks • Showers / Tubs • Laundry Drains • Main Sewer/Septic Lines . Down Spouts / Area Drains • Roof Drains To avoid water damage and messy sewer back ups usually caused by tree roots in old cast iron and clay pipes. We offer discounted prices on scheduled preventative maintenance contracts . ( No Obligations on Contracts) Discounted prices also on multiple drains on same visit .

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%
Showing 1-15 of 15 reviews
LYELL S.
Feb 2017
5.0
Yes, I recommend this pro
$125
Matt Hurly came out and was able to access the blocked drain pipe from the basement. He managed to clear the blockage, and the tub in now draining well. Thank you for the care taken to move items that might have gotten wet/dirty and for putting everything back. I really appreciated that attention to detail!

Andy M.
Aug 2016
5.0
Yes, I recommend this pro
Great communication, great service, would use them again and recommend them to others.

Mark H.
Apr 2016
5.0
Yes, I recommend this pro
$125
The Drain Guy team called back within 10 to 20 minutes, and scheduled the clean-out for the same day -- in the early afternoon.  They showed up almost exactly on time, were friendly and professional, and did a great job.  They appreciated the clean-out port that Bolivar installed, to make the job easier.  The job was done in ~30 minutes, and everything was cleaned up when he left. 
Quick response, on time, great service and a good price -- what more could you ask for?

Maya G.
Jan 2016
4.0
Yes, I recommend this pro
$500
unknown

Keith F.
Sep 2015
5.0
Yes, I recommend this pro
$250
Matt was excellent! He was punctual, professional and wanted to do the job right. I know who to call when my drain gets clogged! Thanks Matt

Tammy K.
Sep 2015
5.0
Yes, I recommend this pro
$125
Matt was fantastic!  Our toilet was clogged on a Saturday - we spent all evening with a plunger and a snake to try and fix it ourselves.  After admitting defeat, we called Matt (at around 8:30 p.m.).  We reached his answering service and left a message and he called us back in about 2 minutes and then was at our house an hour later (no kidding - it was amazing).   
He was very personable, professional, and charged a very reasonable fee.  He definitely saved our weekend, as we had out-of-town guests arriving and being down one bathroom would have been a bummer.
I would definitely recommend him to my friends and neighbors and will use him again in the future if the need arises.

Antonio O.
Jul 2015
5.0
Yes, I recommend this pro
$180
I called the Drain Guy for a slow drain I had in the laundry room sink and clogged up bathtub in the basement seems that the draining pipes were connected and was causing a blockage. He was very punctual and friendly when he came out and quickly accessed the problem. He was able to unclogged the drain and solved my draining issues with the sink and bathtub in no time. He was very clean and tried not to leave a mess behind for me. Thank you Matt!

Chris B.
May 2015
5.0
Yes, I recommend this pro
$200
Matt ran a snake several times from drain plug to tank, with large & small cutters.
We filled & emptied washing machine to test it.
He cleaned up everything, but didn't make much mess to be cleaned.
Promptly arrived on a Sunday night - pleasant as can be - he explained a lot.
Apparently he does a lot of work in Metro West . . Wayland, Ashland, etc.
He was all I could have hoped for, and more.


Erika K.
Jan 2015
5.0
Yes, I recommend this pro
$125
I called on Saturday night about a clogged shower drain - Matt called me right back and scheduled an appointment the following morning. He was very professional, even wearing booties to protect the floors, and got the job done quickly and for a reasonable price. I highly recommend The Drain Guy and would call again!

Jeremy N.
Jan 2015
5.0
Yes, I recommend this pro
$235
It sounds silly, but this was an amazing experience.  I saw the main drain clogged up in the evening, and finally got around to calling at about 9:10.  I tried calling the Drain Guy because of the good review and the fact that he was pretty close by to my house.  I left a message at 9:10, got a call back at 9:15, and before 10 Matt comes in my door, hands me his card and introduces himself.  He got to work promptly and cleared the main drain.  He showed me what the problem was (built up grease in the main drain trap) and suggested cleaning it out myself every so often.
I then asked him if he had time to do another drain, and he went right to work on a backed up bathroom sink drain.  It took 4 iterations with the snake to pull out all of the mop pieces which were clogging the drain way past the sink trap, but he kept at it till it worked  And afterwards he cleaned up the entire area!
I was amazed that about 2 hours after I called in the evening everything was fixed and cleaned up.  
I paid  him right there with a credit card.  With the charge being so reasonable and the service so excellent, I even added
an extra tip.
Anyone in the area with a drain problem should give Matt a call!


Shirley H.
Jul 2014
5.0
Yes, I recommend this pro
$255
The Drain Guy (Matt) was very professional: he arrived when he said he
would, introduced himself and got right to it. He unclogged our sewer
line (one internal and one external clog) and made some suggestions to
help prevent the same problem in the future. Matt was very personable
and professional. He cleaned up, too! I will be recommending him to
all my friends and I will be suing him again.

Kristin M.
Feb 2014
5.0
Yes, I recommend this pro
$99
Matt responded quickly to my call the night before Thanksgiving and arrived on time. He handed me his business card and introduced himself before entering. Matt came in, assessed the situation and explained everything. He unclogged the sink quick and showed where we might have difficulties in the future. He was very professional, friendly, and was very reasonably priced.

Barbara V.
Feb 2014
5.0
Yes, I recommend this pro
Great!

Jeff C.
Feb 2014
5.0
Yes, I recommend this pro
$115
Matt arrived on time, got to work quickly, fixed the clogged drain (and showed me what was clogging it!), cleaned the tub when he was done, and gave me a generous discount because I'd been referred by another plumber.

Randall M.
Jan 2014
5.0
Yes, I recommend this pro
$150
8pm on a Sunday evening, discovered gray water coming up through the downstairs shower drain. Blocked main line. I called Matt at the Drain Guy. He answered his cell phone and promised to be at my house in Wayland by 9:30. He was on the North Shore.
He arrived at 9:30, on the dot, set up his snaking equipment and quickly and cleanly took care of the blockage. We were back in business by 9:45.
Matt was professional, courteous and has state-of the art equipment. I would recommend his service highly. His prices are fair. I was over a barrel (sunday night) and he did not charge a premium or overtime.


Response from The Drain Guy
"Thank you so much for taking the time to do review, it means a lot!!"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Drain Guy is currently rated 4.9 overall out of 5.

The Drain Guy accepts the following forms of payment: CreditCard

Yes, The Drain Guy offers free project estimates.

No, The Drain Guy does not offer eco-friendly accreditations.

No, The Drain Guy does not offer a senior discount.

Yes, The Drain Guy offers emergency services.

No, The Drain Guy does not offer warranties.