LUCKY SHOP

I had a techie come out from Boston and he, with considerable difficulty, moved the three sets in code back to where they belonged. The blocked, helter-skelter version of all of my files could not be completely sorted out and is probably responsible for the ongoing problems that I am having with my files. I am in the  final phase of a project that I spent several years researching in Germany and Austria and find myself continually struggling with duplicates or more copies of my files popping up, sometimes exact duplicates but sometimes an earlier version. Other files get lost in the depths of my computer and have to be recovered. attempts at deleting or moving these wayward files has impacted the rest of my files and as a result a complete restructuring of my vast filing system is not an option.

I recently tried to reorganize many of my files, an effort that has exacerbated this duplication problem,

When I bought the WD Passport someone in their office walked me through the inner workings of this external drive. On that occasion she said that she had never seen such a beautifully organized computer.

Which was the result of many years of work at my computer. It is a problem that can not be corrected. 

Ray of Lucky Gorilla completely destroyed the structure of my files. It is also worth noting that he did not know that the transfer of data to the external drive was automatic, and seemed reluctant to believe this until I showed him the manual.

I reported this via two EMAIL queries you sent ma and then two calls, presumably from your office, indicated a readiness to contact LUCKY GORILLA.

The cost to me of that shoddy service has been immense.