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Reviews
4.312 Reviews
Showing 1-12 of 12 reviews
Anne H.
05/2016
cell phone service
 + -1 more.
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
patricia M.
03/2016
cell phone service
 + -1 moreI have four phones. I am not super-happy with any of them.
Description of Work: I use Verizon for cell phone service.
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| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$160
Sandra H.
03/2016
cell phone service
 + -1 moreThey could be more responsive to online inquiries.
Description of Work: We use Verizon Wireless for cellphone services.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$200
Michael L.
07/2012
cell phone service
 + -1 moreI am probably going to change to another company. It is mainly because the all inclusive plan with the other company is not available with Verizon. They do claim to have an all inclusive plan, but actually we have to pay extra for data usage where as the other company does not.
Description of Work: Verizon Wireless provides my cell phone service.
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$300
Dorothy R.
05/2012
cell phone service
 + -1 moreOverall, I have had an excellent experience and think they are dependable.
Description of Work: My land-line telephone service is provided by Verizon.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$140
Karl M.
03/2012
cell phone service
 + -1 moreI will continue to use them in the future.
Description of Work: For my personal cell service I use Verizon Wireless.
| Rating Category | Rating out of 5 |
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| quality | |
| value | |
| professionalism |
Yes, I recommend this pro
$110
LUISA H.
09/2009
cell phone service
 + -1 moreI am glad to have my new phone but the hassles with Verizonwireless are tiring. I regret that every time I go in they try to sell me something I don't want. I don't appreciate the deception, either.
Description of Work: I was able to get a new phone according to my plan agreement of one year. I'd picked out the model on the web and called the store to see if they had them in stock. They did. At the Natick store at 1322 Worcester St., I was told that the phone could not be activated because of my employee plan. I have had my plan for almost 14 years. It is low-cost and doesn't include many minutes but it's all I need. A supervisor was called over and I told her that I go through this every time; the employees of Verizonwireless usually claim that I can't use my old plan anymore, but somehow I always get to keep it. The employees this time reluctantly tried to see if the phone would be activated. Of course, they were able to activate it. The employees acted as if it were a surprise.
| Rating Category | Rating out of 5 |
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| quality | |
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Yes, I recommend this pro
$120
karen M.
03/2009
phone sales
 + -1 moreThe service from the employees when I bought the phone was very good but I think Verizon is overpriced. I started out with a pay-as-you-go phone but the reception was terrible so I switched to Verizon and now I'm in a contract. Overall the service is good, the phone is good, but the price is poor.
Description of Work: I bought a cell phone from Verizon.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| responsiveness |
Yes, I recommend this pro
$150
Ray B.
01/2009
cell phone service
 + -1 moreVerizon Wireless has all the information you'll need. They were able to help me understand what I need to use and don't need to use. At my age, I don't need to use texting or anything like that. They're very helpful and personable and have great customer service. They're the only cellular service I've ever used.
Description of Work: Our cellular phones are through Verizon Wireless.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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Yes, I recommend this pro
$68
Bill H.
10/2008
cell phone service
 + -1 moreOk. Took longer to pick than I wanted!
Description of Work: Got a new phone.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$30
DANIEL O.
10/2008
cell phone service
 + -1 moreVerizon wireless has a good mix of promotional phones available, competitive pricing, and excellent coverage across the country. The only thing that doesn't work reliably is the voice mail service: occasionally, voice mails can take days or weeks to be delivered, but the caller has no way of knowing this. That said, most voice mails are delivered immediately.
Description of Work: Regular cell service for a family of five phones.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness |
Yes, I recommend this pro
$250
Michael P.
10/2008
cell phone service
 + -1 moreWe have used Verizon Wireless for about eight years now and recently upgraded our plan to include a blackberry. I always have this nagging feeling that we're paying a lot of money for what we have, but, at the same time, I very seldom have a dropped call or no service. Verizon's network is excellent, and their customer service is top notch, seldom waiting more than 30 seconds to talk to someone, and always get off the phone with my questions answered or problems solved. We are very happy with Verizon.
Description of Work: We use Verizon for our cell service and blackberry.
| Rating Category | Rating out of 5 |
|---|---|
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| value | |
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Yes, I recommend this pro
$100
Contact information
75 MIDDLESEX TRNPK RD, Burlington, MA 01803
http://www.verizonwireless.com/special_offers/splaLicensing
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Service Categories
Phone Service - Cellular,
Phone Sales
FAQ
VERIZON WIRELESS is currently rated 4.3 overall out of 5.
VERIZON WIRELESS accepts the following forms of payment: Check,MasterCard,Visa
No, VERIZON WIRELESS does not offer free project estimates.
No, VERIZON WIRELESS does not offer eco-friendly accreditations.
No, VERIZON WIRELESS does not offer a senior discount.
No, VERIZON WIRELESS does not offer emergency services.
No, VERIZON WIRELESS does not offer warranties.
VERIZON WIRELESS offers the following services: PAGING & SIGNALING EQUIPMENT & SYSTEMS, CELLULAR TELEPHONE EQUIPMENT & SUPPLIES, PAGING & SIGNALING SERVICE-COMMON CARRIER CELLULAR TELEPHONE SERVICE
Contact information
75 MIDDLESEX TRNPK RD, Burlington, MA 01803
http://www.verizonwireless.com/special_offers/spla