GEORGE S PATEY & SONS

They have been at it awhile, they proved excellent service and relations. They do the work they get in and get out. They are honest with you they will save you money when you ask them for something that maybe you don't need. They only do the work that is necessary

On time, prepared, courteous. Bill was skilled at his job, and it took the time he estimated, after seeing the conditions.

I have a forced hot water heating system and some of the radiators were making sloshing sounds when the pumps were on - like they were not full of water.  On checking the boiler the water fill valve appeared to not be working - the system should automatically fill if there is water loss which there should not be!  I sent one plumbing company packing when they tried to tell me I need all sorts of repiping done because the system was not done correctly.  My inspected 4 zone system was done correctly by a plumber whom I trust 17 years ago and has worked excellently since that time.  I thought I just needed a new fill valve or something was plugged.  I called Patey who came out within a few days, told their plumber Russell my problem, he checked the fill valve which was stuck.  He was able to get it working but we decided to replace the fill valve.  He found an overflow valve was also not working properly and replaced that also.  A couple hours of work and the system was refilled and working well.  No more sloshing radiators thanks to Russell from Patey.  I would use them again.  Russell knew what he was doing and did not try to make a mountain out of a molehill like the first plumber.

Was very responsive and performed the job quickly and efficiently

Great! Very satisfactory.

I used Patey several years ago to replace my heating system.  They did a fine job and made sure that it was finished promptly.  I recently called them to give me an estimate on replacing two boilers in an investment property.  I called twice and each time I was told that someone would call me back.  Two weeks later, I have not received a call.  Last winter, one of my rental units was without heat.  Being a previous customer, I called them and was told that the wait would be two weeks.  Try telling that to the tenants.  Shortley after my heating system, I had them look at doing something for one of my rental units.  They did come but I never received an estimate.  Overall, I'd say that they are not responsive of dependable.

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