FLOORING DESIGNS
About us
Free Estimates
Business highlights
Emergency services offered
35 years of experience
Services we offer
CERAMIC, COMMERICAL & RESIDENTIAL SALES & INSTALLATION OF CARPET, HARDWARE, HARDWOOD., LAMINATE
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.33 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 67% |
Showing 1-3 of 3 reviews
Mary B.
May 2022
From Lisa’s exceptional customer service to Chris’s expert consultation on flooring types/colors/selection and measurements/sketch of rooms to the installers, Mike, Ritchie, and another gentleman, we could not be more pleased! After 32 years of raising four children and hosting their friends in the community who provided constant traffic throughout our home, it was about time for a flooring update. Jesse called the day prior to the installation day and again the day after. It took two days, which was no problem at all. The guys arrived early, were kind, funny, and professional, moved the furniture and replaced it when completed. They also cleaned up and vacuumed after removing old carpet and after installing new. They have financing, if needed. You will not be disappointed in hiring the Flooring Design team—impeccable service overall!
Stephen C.
Apr 2020
Carpet was installed in November of 2017 as time went by ripples in the carpet started developing as time went by they got worse. A representative came out on January 21 20/20. When he looked at the carpet there was ripples everywhere he said he could take care of it I had to call them three weeks later never got a phone call about the estimate had to call three weeks later and was told they could fix the carpet for $300 not acceptable we were asked if we ever had the carpet clean we did not. And in order to get the carpet fixed we have to move all the furniture in the living room hallway and large master bedroom which is very difficult for us to do as we are almost 70 years old already moved it once we were told by the owner that we would not be nickel and dimed to death in the beginning guess what we are I would not recommend this company to install your carpet
Tina R.
Dec 2017
We built a new home 2 years ago and our hardwood floor has creaked from the start. It is getting worse and now is buckling in places. We called several times to have someone come out to fix the creaking and they just replaced a few boards and put a band-aid on the problem. We had a flooring expert come in to give us an opinion and now our entire floor has to be ripped up including all of our cabinets and appliances. Apparently Flooring Designs put the floor down too tight and now it's a disaster. This is a brand new home and we shouldn't have to rip up our entire first floor to be re-done. We are beyond disappointed in their work and I would not recommend them.
Response from FLOORING DESIGNS
"[Member Name Removed], Our point of contact, the builder did not contact us with any issues until February 2018. We did have an inspector go out to your property immediately and listed below were the findings directly from the report. The hardwood flooring was not installed too tight and the swelling was caused due to the excessive moisture everywhere. The sub pump was consistently draining and the basement floor was wet. The project went directly through the builder and we sent him the findings report. Inspector Report: I have been given photos and information pertaining to material above and would like to offer what information I can to assist you. Marco, as a gesture of good will, came to the house to inspect a complaint on what he was told was splits and checks. He was not informed before his visit of the excess moisture in the house, in the floor boards and in the basement. Marco's inspection showed moisture in the flooring as high as 15.8%, which for this time of year, is extremely high and beyond what is acceptable for an appropriate flooring environment. He also saw wet conditions in the basement as well as a sump pump draining water. He also notice boards pulling away as well as buckling, all consistent with excessive moisture."
Licensing
State Contractor License Requirements
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FAQ
FLOORING DESIGNS is currently rated 2.3 overall out of 5.
FLOORING DESIGNS accepts the following forms of payment: CreditCard
No, FLOORING DESIGNS does not offer free project estimates.
No, FLOORING DESIGNS does not offer eco-friendly accreditations.
No, FLOORING DESIGNS does not offer a senior discount.
Yes, FLOORING DESIGNS offers emergency services.
No, FLOORING DESIGNS does not offer warranties.