BAY STATE DRAIN CLEANING INC
About us
2 EMPLOYEES. NO SUBS. CHARGES A FLAT RATE. NO TRAVEL CHARGES.
Business highlights
Services we offer
DRAIN CLEANING. LOCATE LINE.
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 7% |
On Monday 12/23/2013, our kitchen sink suddenly backed up with water from upstairs units. As soon as it happened, we stopped using water. We then called our Management Company, who called Bay State Drain Cleaning. While we were waiting for Bay State to show up, more water backed up into our new half-bath's toilet with upstairs water. [*** We are on the 2nd floor, and the new half-bath drain ties to the kitchen drain of all units in the basement ***]. As time went by, the water started to go down. By the time Bay State arrived, the water had gone down completely and the problem seemed to be gone. Bay State would not listen to me about the situation. Worst of all, since Bay State was called by our Management Company for our kitchen sink being backed up, they would not look at the new half-bath's toilet. This laziness clearly showed their unwillingness to solve the issue by looking at different pieces of information from all angles . Bay State simply used the plunger in the kitchen sink and repeatedly insisted that it is working. To worsen the situation, Bay State told my Management Company that the backed up issue is only to my unit. This company is wrong, incompetent, and unprofessional. we urge Angie's List members to stay away from this company.
Long story short, because of Bay State's incorrect assessment report to my Management Company, it took us another 2 business days to convince my Management Company to send another guy out from another company (Mr Drain). Thankfully, Mr. Drain listened to my description and cleaned the main line. Yes, the issue is from clogging in the main line. Once again, we urge Angie's List members to stay away from this company. One final note, we only approximate the cost of service because it is billed to our Management Company.
We felt he was responsible, hard working and fairly priced.
We would use him again.
Ken
Licensing
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