R. McCarthy Electrical
About us
Fully Insured and Master Licensed (MA and NH) Full-Service Electrical Contractor for your Residential and Commercial Construction, Repairs and Service.
Business highlights
Services we offer
Electrical work. Service upgrades. Ceiling fans. Lights & outlets. Smoke & CO detectors. Fire alarms. Recessed lighting. Electrical safety. Inspections. Flat screen TV installations. Multimedia home theatre & surround sound. Condo conversions. Additions. Wiring. Heating & air conditioning. Commercial kitchens. Fuse to circuit breaker conversions. Kitchen & bathroom remodels. Knob & tube rewiring. Telephone. Data. Tv & satellite. Generators. Swimming pools & spas.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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88% | ||
13% | ||
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"I am sincerely sorry that you were not totally satisfied with the services that we performed at your residence. I did give you a quote for the work that needed to be done (customer had a small electrical fire in the attic) which was to replace knob and tube wiring and I also told you that it was a good faith estimate since some of the wiring that needed replacing was concealed. Unfortunately, we did get bogged down in the area containing the circuit that burned and because the one remaining area had recently been remodeled, but not rewired, it was going to exceed the original good faith estimate. Had you not been satisfied with my explanation, I wish that you had communicated this with me at the time as I do strive to keep my customers happy. Concerning not wanting you to watch us as we work, I must admit that this is true. When I looked at the fire you had asked me to temporarily splice the burned circuit so that it would work until I could return in a day or two to make it right and I couldn't; it would be dangerous and a code violation. When I returned to do my work I saw that you had gone into the attic and reconnected the burned circuit (directly above your children's bedroom) and that your work was dangerous and a code violation. Forgive me, but in situations like this I never want a customer watching me work for fear that they might feel that they can take on bigger electrical projects on their own. Wiring is certainly not a hobby and should always be left to qualified, licensed electricians. I am glad that the offending circuit, and a few others, were replaced. I also hope that you have someone replace the lone knob and tube circuit to your porch light before it causes you an issue. In the future, I will certainly try to communicate better to meet my customer's complete satisfaction. It was a pleasure to work with you and I would welcome the opportunity to work with you again."
He gave me an estimated window of time when he would be coming but was able to come a bit earlier, a pleasant surprise. Upon his arrival, I showed him the various problem areas and in each case, he listened patiently to the problem, quickly assessed the various trouble areas and explained each issue to me. He immediately fixed the items he could and for the specialty outlet and part that he did not have in his truck, he went to the supply house to get the part and came back promptly to complete the job. Since he was at the house already, I asked him take a look at a couple other minor outlet/ receptacle issues which he kindly addressed quickly.
All in all, thrilled with Rick's knowledge and professionalism. Most impressed with how quickly we were able to get on his schedule and thought the cost of service was certainly reasonable.
Would definitely use him again for electrical work and already referred him to my mother-in-law.
"It was a pleasure working with you. I always expedite matters of electrical safety and I'm just glad that we replaced your burned dryer outlet before it started a fire. Many people might not have noticed that slight burning smell but you were wise to act fast. I look forward to serving you again in the future. Best wishes."
Rick is flexible, knowledgeable, and proficient with all new electrical codes, very patient
Cleans up after work is done....everything finally works!
"So glad that you were able to get your dishwasher installed at last. I think that with the newer dishwashers I will only wire them in place going forward. These newer machines simply don't leave enough clearance for a junction box behind the unit. Just goes to show that we keep learning all the time in this industry. Happy dish washing!"
Licensing
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