Nealco Inspectional Services

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Overall, we had a positive experience with this company. Neal responded to my requests for a quote right away. He found a time that worked for my husband and myself - very accommodating. He took samples of the materials in our home that we thought might be asbestos containing and sent them off for testing. His quote and timeframe were better than the other companies that quoted us. Once we set up a time/date, they were very responsive and punctual. The crew that came out to do the work was professional and explained what they were going to do. We were very satisfied with the quality of the work and friendliness of the employees.

They arrived on time, worked effectively, encountered some unexpected complications and handled these smoothly. They were timely, friendly and neat, leaving the work area clean.

They were great. Came when they were suppossed to, did all the work. Would definitely recommend.

Everything went very well. The best thing was that they always answered the phone. I was very, very impressed.

No problems.  Everything went great.

The technician arrived ahead of the scheduled time.  He worked steadily for 4 hours and completed the job. This fit the expected time estimate.  The inspector came and the asbestos removal passed the inspection.  The technician left the basement spotless. I would heartily recommend this company!

Nealco was a pleasure to work with.  They were responsive on the phone as well as email.  Their price was the best I could find for removal of asbestos from steam pipes in my basement.  They performed the task quickly and cleanly.  Make sure to ask if you can help them with anything to prep for their work, they are very descriptive and will explain all that is needed.

Apparently when they cut one of the pipes leading into/out of the boiler, all of the water that was in the radiators throughout the house came flowing out on top of them and all over the basement.  Fortunately for them it was summer and the water wasn't hot.  Fortunately for me I don't have a finished basement.  They did an okay job of cleaning up the water that flowed out all over the place, including outside of the "containment" area.  If it wasn't for the traces of damp sooty residue on the floor, I never would've known anything happened.  But they were honest when I asked about it when I came downstairs to check on things.  They had estimated it would take a full day (8-10 hours), but they were out of there in 6 hours - even with the water mishap.

Based on review of Angie's List, I called this company to ask for an assessment and estimate in 2009. On the stated day/time, a company representative assessed the job and informed I would receive the formal "bid" via email. The representative also informed it was not critical to remove the asbestos since it wasn't a large amount, it was "contained", and it was okay as long as it was not touched/handled in any way. Very shortly thereafter, I received the formal "bid" via email. For various reasons, I did not have the job done in 2009. But, in 2010 I needed to have it done prior to oil to gas heating system conversion. I contacted this company and was informed that the "bid" of the previous year was still firm. They came on designated date and removed the asbestos in efficient and legal manner, according to Massachusetts regulations. I experienced no problems.

very nice work. work area was left very clean after completion.

4 or 5 workers arrived on time and proceeded to cover everything in plastic. I was not around for most of the time so do not know the details of what they did.

They were very responsive in setting up the estimate and scheduled the work quickly (but be aware that the permit process takes 2 weeks). Their estimate was a good $2500 less than other estimates, and they got the work done in 2 days, as opposed to 4-5 days that other companies quoted. Once they started taking down the ceilings, they discovered that it was a lot more work than originally thought, but they stuck to the original estimated price. They started the job on a Friday, and when they didn't make as much progress as they wanted, they came in on Saturday and finished, in spite of having allotted Monday for any additional work. As a result, they finished 2 days before the projected end date. A couple of things that bothered me, although these may be things that are not unusual with this type of work: (1) most of the strapping had been removed along with the popcorn, so that the light fixtures were dangling from the ceilings by their wires (and caused the plastering job to cost about $500 more than original estimate); (2) the light fixture in the foyer was damaged (they said that it just needed to be screwed back together, but said screw was nowhere to be found);(3) when I thanked the foreman who worked on Saturday for coming in, he said, "Believe me, I didn't want to." Since the light fixture was apparently damaged on that day, his response was rather off-putting.

They were reasonable and professional. I just had the door open because I wasn't there when they came but they did get it done on time. They also cleaned up after themselves

Nealco did not arrive first thing in the morning as had been promised. I had to make a call to the oil company to track them down. However, once on site, they performed their task well & the ensuing air report was well below EPA requirements. Particular kudos go to the foreman of the job, Billy, who was most respectful of the home beyond the job at hand. He even went the extra mile by coming back, after the furnace was removed by another company, to wet-vac the soot off the basement floor.

Nealco runs a top notch shop. They showed up when promised. They contained the area and removed the asbestos. After they were done and gone, I started a demolition project; the basement was finished around 30 years ago. I found some areas that needed further attention. They came out the following day and removed what was left. I would definitely hire these guys again.