MJ Spero Co
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 50% | ||
| 0% |
It started out really well. However, the day that the bulk of the work was being done we received a call (after the work was done) to let us know that without consultation or even an attempt phone call, the design of the stairs were changed. We now have small landing... With this change in design was a proposed increase in price.
I called and explained that this was not agreed upon and as consumers we should have received a phone call to let us know what was going on. It was explained that he ran into some unforeseen problems and 'not going to break his back" getting through the rock. He could've rented a machine to help, but that would've cost more money. He explained that he did not have time to waste to call since he had workers with him. A couple days after, he called twice on two different days and the phone was answered.
He did not seem to understand the issue and instead deflected on the stairs my neighbor has as well as the quality of mason work of my front stairs. In addition, he said that most customers are happy with a better product. I would have gladly hear the proposed change - had he called and discussed.
We stood our ground with the price quoted and he honored it. Business must be good as he told me twice to not call him for future work. No problem. He was aware that there was another project that we were very interested in having completed as well.... He was made aware that his level of professionalism was going to be critiqued on Angie's list. Still said not to call. Again, no problem.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.