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Grillo Oriental Rug Outlet And Care logo

Grillo Oriental Rug Outlet And Care

Carpets or Rugs Clean at Home, Carpet Repair, Refasten, or Stretch, Carpets or Rugs Clean Offsite,

About us

***2018 Super Service Award Winner*** Grillo Oriental rugs has more than 50 years of expertise in Afghani, Turkish, Oriental and many other types of exotic rugs. Our passion and commitment to offer the best service in cleaning and restoration is evident by our significant investment in our own 10,000 sq. ft facility. Contact us to revive your rug or tapestry today!

Business highlights

59 years of experience

Services we offer

Oriental rug cleaning, restoration & repair. Sales of Quality Oriental rugs at Outlet prices.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.970 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
0%
1
1%
Showing 1-25 of 70 reviews
Lois L.
Nov 2019
5.0
Yes, I recommend this pro
As always, prompt and high quality work.

Victor D.
Sep 2019
5.0
Yes, I recommend this pro
$250
Problematic carpet due to manufacturing process. Grillo did a great job cleaning stains for a rug that had been in storage for many years.
Response from Grillo Oriental Rug Outlet And Care
"Thank you for your positive review. I will transmit your comments to the cleaning staff. It always encourages them. Sincerely, Frank Fay General Manager"

Anthony P.
Sep 2019
5.0
Yes, I recommend this pro
excellent, the were the only people that I have known that were able to remove red wine stain from my rug.

Frank W.
Sep 2019
5.0
Yes, I recommend this pro
$600
Excellent service brought 4 carpets to be cleaned in normal time frame, week later brought another carpet needing cleaning within a week. Frank able to adjust the schedule and accommodate the rush request. All carpets looked terrific.

Robert S.
Aug 2019
5.0
Yes, I recommend this pro
$155
I always have Grillo clean my rugs. When you live with a rug every day you do not notice the wear and tear that happen slowly over time. Grillo always points out the places I should keep an eye on to prevent it from happening. Always great service. Rob

Julie M.
Aug 2019
5.0
Yes, I recommend this pro
$1,000
Grillo has always provided the utmost professionalism and has cleaned and cared for my rugs for over 20 years. I know of no other company that could do a better job. Julie Marcus Waban Massachusetts

Caroline C.
Aug 2019
5.0
Yes, I recommend this pro
I needed to get the rug cleaned before my family came to visit. Grillo acknowledged promptly to my enquiry, collected the rug, cleaned it and had it back to me ahead of schedule. The gentleman that collected the rug were polite & respectful. I had confidence in their knowledge.

Maureen U.
Aug 2019
5.0
Yes, I recommend this pro
Not only does Grillo provide an inventory of rugs on their website, you can have up to three rugs brought to your home to see how they look with your interior. Frank was especially helpful in recommending a second rug to complement the first one I purchased. Our new home has an open concept so it was important to us to have the living space and dining space rugs coordinated. I love our new rugs!

Cheryl O.
Jul 2019
5.0
Yes, I recommend this pro
Grillo Rug always does a fabulous cleaing job. My rugs look like new... I have also been buying rugs from them for years. They are honest....
Response from Grillo Oriental Rug Outlet And Care
"We at Grillo thank you for your loyal patronage over the years and your thoughtfulness for writing this review. All of the staff here enjoy working with you for your courtesy toward us and your confidence. We thank you. George Grillo ."

Roy M.
Nov 2018
5.0
Yes, I recommend this pro
Grillo is awesome! Their staff is friendly and professional. And they are very reasonably priced. We have used them twice and were well satisfied with their work. We have had 6 different size rugs cleaned, from 2 8x10's to smaller area rugs. One needed new fringe on one side of the rug and we were satisfied with the repairs we paid for. All rugs came back smelling fresh, well cleaned, and we were happy to see the colors again. We bought pads for some of them and appreciated the quality pads they offer.

Margaret M.
Sep 2018
5.0
Yes, I recommend this pro
$750
I thought Frank was wonderfully helpful and knowledgeable. They did a terrific job cleaning and repairing our rugs and providing new pads for each.

Kathleen K.
Jun 2018
5.0
Yes, I recommend this pro
$350
I have been taking my rugs to Grillo for at least 15yrs. They are wonderful, personable. Rugs had urine stains from elderly dog. I'm very satisfied with the results of the cleaning.

David C.
Jun 2018
5.0
Yes, I recommend this pro
$380
Everything went well from the first call, to the call that they are near, and the call to schedule home delivery- all efficient and cheerful. The quality of the cleaning is superb. I can trust Grillo on rugs with sensitive dyes. They really know all aspects of rug care.

Ann T.
Jun 2018
5.0
Yes, I recommend this pro
Excellent service; extremely pleased with the result...highly recommend Grillo!

Holly A.
May 2018
5.0
Yes, I recommend this pro
Great job. We have used them twice. Once they did some repairs that needed to be done on one of our rugs

Maureen K.
May 2018
5.0
Yes, I recommend this pro
$500
The team at Grillo does a fabulous job.

George C.
Sep 2017
5.0
Yes, I recommend this pro
they did a good job. happy with the results and their timeliness

E M.
Aug 2017
5.0
Yes, I recommend this pro
Great! Carpets look great and edging fixed where able.

Mary E.
Jul 2017
5.0
Yes, I recommend this pro
They are not only knowledgeable but extremely courteous and professional. I have never had the slightest problem with them. In fact they go out of their way to lay the carpets so that fading and wear are minimized. I have asked their advice on several matters in the past. They even know the areas the rugs came from and the probable time at which they were initially purchased years ago.

Kathleen M.
Jul 2017
5.0
Yes, I recommend this pro
it went very well

REBECCA B.
Jun 2017
5.0
Yes, I recommend this pro
Pricey but worth it for the high quality of service and professionalism

Hilde K.
May 2017
5.0
Yes, I recommend this pro
The job was completed efficiently and professionally.

Ira F.
Mar 2017
5.0
Yes, I recommend this pro
on schedule and very smoothly

David C.
Jan 2017
5.0
Yes, I recommend this pro
First class work from Grillo.

KIM L.
Nov 2016
5.0
Yes, I recommend this pro
Wonderfully.
Showing 1-25 of 70

Licensing

State Contractor License Requirements

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FAQ

Grillo Oriental Rug Outlet And Care is currently rated 4.9 overall out of 5.

Grillo Oriental Rug Outlet And Care accepts the following forms of payment: CreditCard

Yes, Grillo Oriental Rug Outlet And Care offers free project estimates.

No, Grillo Oriental Rug Outlet And Care does not offer eco-friendly accreditations.

No, Grillo Oriental Rug Outlet And Care does not offer a senior discount.

No, Grillo Oriental Rug Outlet And Care does not offer emergency services.

No, Grillo Oriental Rug Outlet And Care does not offer warranties.