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CUSTOM DESIGN HOME IMPROVEMENT

General Remodeling, Windows, Siding,

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Additions In-Law Apartments Garage Second Level Roofing Siding Doors & Windows Decks & Porches Kitchens and More !!!!

Services we don't offer

We are full service remodeling Contractor so we do it all. Give us a call if we can't help being in business for all these years I'm sure we could give you someone that could.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.010 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-10 of 10 reviews

Giselle P.
12/2015
5.0
remodeling
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia M.
04/2014
5.0
remodeling
  + -1 more
I can't say enough good things about Jeff Richards and the work that he does. Our bathroom is small and very old (almost 100 years with intermediate random renovations having been done by previous owners), so it was somewhat difficult to find replacement fixtures to fit. Some had to be custom ordered and he worked his schedule around that with absolutely no complaint. He's very reasonable and was respectful of our ideas and requests. I feel that because he actually listened to us, his price was a lot more reflective of the work that we wanted done as opposed to some other contractors who suggested way more high end things that we didn't feel were appropriate for the style of our home, and therefore their prices were a lot higher. Jeff seems to take great pride in his work and well he should. All of it was beautiful and meticulous. I've gotten so many compliments on the bathroom and never thought it could look so good. He and his subcontractors were also respectful of our home. They put down plastic and paper on their pathways into the house and cleaned up every day. I would proudly recommend Custom Design Home Improvement to anyone and Jeff would be the first person I would call for any future work on our home.
Description of Work: Complete renovation of old full bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Kevin M.
03/2011
5.0
remodeling, siding, replacement windows
  + 1 more
See above
Description of Work: My aging house in Quincy needed some replacement windows and replacement of the front door. Jeff is personable, knowledgeable and extremely helpful with suggestion. The door required a special order, and he took care of it all. The workers arrived exactly on time, were professional, cleaned up after themselves. The end result: a beautiful new door and windows. This is a family business. Jennifer handles the phone and scheduling. She's fantastic and kept me up to date by either phone or email. A top notch contractor. I will have him back for other projects, and recommend Custom Design in the highest possible fashion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Dorothy P.
11/2010
5.0
remodeling, roofing, skylights
  + 1 more
The results are great. Not only does the roof look fabulous, but they determined the wrong ridge vent was installed in the old roof and installed the correct one. They were professional, polite, and efficient. The job went very smoothly and quickly. Though my home is a modest one, I felt it got as much attention as an elite home would have. When they were done, the yard was cleaned to perfection. I have numerous flower beds that run next to the house and not a flower petal was damaged! Except for the awesome new roof and skylight - you'd never know anyone had been there. I highly recommend this company for a large or small job. They're a pleasure to deal with and do quality work. The work was done over a year ago and I feel as strongly now as I did then, that this company is dependable, takes pride in their work and truly cares about customer satisfaction.
Description of Work: A new replacement roof and skylight were installed in a manufactured home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Jim C.
01/2010
5.0
remodeling, siding, replacement windows
  + 1 more
Outstanding. Very pleased. Better than expected. Provided detailed quote. Offered advice and options. Family run business, easy to work with. Honest, hard working, very pleasant, punctual. Started on time, finished on time. They are quality craftsmen, take pride in their work. Based on other quotes, theirs was reasonable and fair.
Description of Work: Repaired all rotted wood. Replaced windows and doors. 14 Double hung, 1 Casement, 1 Picture, 1 Bow, 1 Exterior Door, Garage door. Removed summer porch, re-shingled roof. Installed Cedar Impressions Vinyl siding, gutters, shutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

WILLIAM L.
11/2008
5.0
remodeling
  + -1 more
They stuck to the estimate, really worked well with us to change things as we went along to fit our style and the craftsmanship was excellent. Highly recommended. I think the cost of the job was more than they anticipated, but they were very honorable and did not increase the price. Great job and would definitely use again!
Description of Work: Added two double window dormers with cathedral ceilings to the front of our cape house. Work included new roof for the entire house, electricity, insulation and dry wall. They also replaced old decking with Procell included in the price. We decided to do the floors and painting ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

GAIL M.
06/2006
5.0
remodeling
  + -1 more
This job FAR exceeded my expectations. I gave Custom Design my architectural plans for a very complicated renovation, and Jeff & his team made the entire project a wonderful experience. My home turned out beautifully! The quality of their work far exceeded any you will find today. Jeff was very accommodating and had the patience of a saint. Price was very fair, I probably still owe him a few bucks. Jeff is class act and a man of impeccable integrity. His crew was fantastic - worked full days (and then some!), super nice guys, trustworthy and very friendly. Great company to hire if you can get them!
Description of Work: Gutted & Rebuilt Entire Home. Built Second Level and Two Story Addition (garage with master suite). Installed Kitchen, 2 1/2 Baths and all finish work (trim, electrical, windows), installed hardwood, moved staircase & custom built new stairs. Siding, Roofing & Deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174,500

Sharon N.
04/2006
5.0
remodeling
  + -1 more
unknown
Description of Work: They put in an extension on a room, built a deck, and put on a new roof. They also redid a bathroom for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39,000

PATRICIA F.
02/2005
5.0
decks
  + -1 more
BOB DURGIN IS A GREAT GUY TO DEAL WITH AND HIS TEAM DOES A GREAT JOB AND TAKES PRIDE IN THEIR WORK
Description of Work: HAD OUR OUTSIDE DECK ENCLOSED AND FINISHED BY CUSTOM DESIGN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

BRIAN V.
07/2004
5.0
replacement windows
  + -1 more
EXCELLENT JOB AND GREAT CLEAN UP.
Description of Work: REMOVED AND REPLACE 21 CUSTOM SIZED WINDOWS, TRIM AND MOULDINGS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

    Contact information

    25 ADAMS ST, Braintree, MA 02184

    www.jrcustomdesign.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Windows,
    Siding,
    Skylights,
    Roofing,
    Decks and Porches,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Homebuilders,
    Gutters

    FAQ

    CUSTOM DESIGN HOME IMPROVEMENT is currently rated 5 overall out of 5.

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    CUSTOM DESIGN HOME IMPROVEMENT accepts the following forms of payment: Check
    Yes, CUSTOM DESIGN HOME IMPROVEMENT offers free project estimates.
    No, CUSTOM DESIGN HOME IMPROVEMENT does not offer eco-friendly accreditations.
    No, CUSTOM DESIGN HOME IMPROVEMENT does not offer a senior discount.
    Yes, CUSTOM DESIGN HOME IMPROVEMENT offers emergency services.
    No, CUSTOM DESIGN HOME IMPROVEMENT does not offer warranties.
    CUSTOM DESIGN HOME IMPROVEMENT offers the following services: Additions In-Law Apartments Garage Second Level Roofing Siding Doors & Windows Decks & Porches Kitchens and More !!!!
    We are full service remodeling Contractor so we do it all. Give us a call if we can't help being in business for all these years I'm sure we could give you someone that could.

    Contact information

    25 ADAMS ST, Braintree, MA 02184

    www.jrcustomdesign.com

    Service hours

    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM