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AAA Royal Windows & Construction Inc

Founded 1991 • With Angi since November 2002

4.4

(17) Verified Reviews

Business Details

Phone Number

Address

321 Commercial St

Braintree, MA 02184

Description

9 full time employees. No travel fees. Ask about AL discount....

Verified Reviews

A few reviews for this pro...
5.0

02/11/2010


Denzil M.

They were pretty good. The lead time was long because we ordered windows. They came when they said they would and they came back when there was a problem with the installation. They are a good company to work with because they do good work. We had quotes from a number of vendors and they were right in the ballpark. We went with AAA because of scheduling and because they product they offer appears to be better than the products that other vendors showed us. It would have been nice if they had cleaned up better afterwards.

Description of Work
AAA Royal Windows & Construction did windows in an office condominium.

Category replacement windows

5.0

12/10/2009


ANNIE W.

They were nice, efficient, clean and neat. They did excellent work. They were on time. Their price was good. They were fantastic.

Description of Work
AAA Royal Windows & Construction did some work about a month ago.

Category replacement windows

5.0

12/04/2009


Judith R.

They were very pleasant to work with. They showed up on time. They did everything as they said they would do. The installation took about half a day. They completed the work quickly. I compared their price to others and it was very comparable.

Description of Work
AAA Royal Windows & Construction Inc replaced 11 windows for us on two floors.

Category replacement windows

5.0

03/09/2009


PRISCILLA C.

They did a fine job. The salesman had made a mistake. However, they rectified it. They also did some repair work. I am happy with them. No complaints at all.

Description of Work
They changed few windows and doors in my house.

Category replacement windows

5.0

09/30/2007


STEPHANIE R.

AAA Royal Window, Inc is excellent in its workmanship, servicemen and in their finished product. These guys showed true teamwork in the installation. I was also very impressed with their clean-up because they used rakes and metal detectors to make sure everything was all cleaned up. I can't remember what the final price was, but I know it was a fair price.

Description of Work
I got several new windows installed by them. Two men came and one pulled the old windows out while the other guy put the new ones in. They cleaned up and took all the debris away.

Category replacement windows

5.0

11/02/2005


MARK L.

HOUSE'S PREVIOUS OWNER REPLACED WINDOWS A FEW YEARS BACK USING THIS COMPANY; THEY LEFT US THE WARRANTY AND COMPANY NAME. A COMPANY REPRESENTATIVE CAME OUT AND FIXED THE TWO PROBLEM WINDOWS, AND ALSO INSTRUCTED ME ABOUT HOW BEST TO OPERATE THE WINDOWS, TO KEEP THEM SLIDING WELL, AND HOW TO AVOID & FIX THIS PROBLEM IF IT HAPPENS AGAIN. THE COMPANY RESPONDED PROMPTLY AND THERE WAS NO DIFFICULTY BECAUSE CHANGE IN HOUSE OWNERSHIP. A GREAT EXPERIENCE.

Description of Work
FIXED 2 FOLD-IN WINDOW PANES THAT HAD COME OUT OF THE LOWER SUPPORT THAT RUNS INSIDE THE TRACK.

Category replacement windows

2.0

07/25/2005


TOM J.

THIS EXPERIENCE AS A DISASTER. IN ALL WE HAD TO SET ASIDE 8 DAYS TO BE HOME SO THAT THEY COULD COMPLETE THE JOB; ALMOST EVERY SINGLE TIME THEY CAME, THEY SAID THEY'D HAVE THE WINDOWS DONE ''TODAY''. WE WERE OFTEN TOLD TO EXPECT A CALL FOR FURTHER SCHEDULING, BUT THE CALL WOULDN'T COME AND WE WOULD HAVE TO CHASE THEM DOWN. THE QUALITY OF THEIR WORK WAS EXTREMELY ERRATIC-- THEY REALIZED AFTER ORDERING THE STORMS THAT THEY'D MISMEASURED ALL THE WINDOWS AND HAD TO ADD SUBSTANTIAL WOODFILL; THEY CAULKED SOME WINDOWS BUT NOT OTHERS; THEY THREW DEBRIS ONTO OUR OUTSIDE PROPERTY WITHOUT PICKING IT UP; THEY INSTALLED ONE WINDOW SO TIGHTLY WE COULDN'T OPEN IT, ANOTHER WAS INSTALLED IN SUCH A WAY THAT WE COULDN'T EVEN REACH THE GIZMOS TO OPEN IT, A THIRD TURNED OUT TO HAVE A TORN SCREEN. CLEARLY THEY DON'T INSPECT THEIR OWN WORK WHEN THEY'RE DONE. THE GUYS WERE NICE AND POLITE, BUT THIS WAS A HUGE PAIN ALL IN ALL. AT LEAST THEY GAVE US A DISCOUNT BEFORE SETTLING THE BILL.

Description of Work
WE HAD NUMEROUS STORM WINDOWS REPLACED.

Category replacement windows

2.0

05/19/2003


GERALD D.

PHIL CARUSO WAS THE SALESMAN''S NAME. VERY GOOD ABOUT SETTING THE JOB UP AND STARTING - VERY POOR ABOUT FINISHING THE WORK. HAS NOT RETURNED THREE PHONE MESSAGES SINCE MAY 6, 2003 CONCERNING FINISHING THE JOB. THREE CALLS TO THE HOME OFFICE HAVE PRODUCED NO RESULTS EITHER.

Description of Work
INSTALLED 4 VINYL WINDOWS AND SIDED PART OF HOUSE. DECENT JOB - CERTAINLY NOT ''DISCOUNT'' PRICED - AND DID NOT COMPLETE THE WORK. THEY STARTED ON APRIL 29, 2003 AND I HAVE CALLED 3 TIMES SINCE MAY 6, 2003 TO FIND OUT WHEN THEY WILL RETURN TO FINISH THE JOB BUT HAVE GOTTEN NO RESPONSE TO DATE AS TO WHEN THEY WILL FINISH THE JOB.

Category siding

Service Provider Response

5.0

03/27/2003


KELLI S.

THE ENTIRE PROCESS WAS EASY, THE OFFICE STAFF WAS FRIENDLY AND COURTEOUS, AND THE SALESMAN KNOWLEDGEABLE WITHOUT BEING PUSHY. THE CREW WHO INSTALLED THE WINDOWS WORKED PROFICIENTLY AND PROFESSIONALLY.

Description of Work
I CONTACTED AAA ROYAL WINDOWS ON THE RECOMMENDATION OF A FRIEND FOR REPLACEMENT WINDOWS IN MY HOME. WITHIN 72 HOURS OF INITIAL CONTACT, AAA ARRIVED AT MY HOME TO PERFORM AN ESTIMATE FOR 18 VINYL REPLACEMENT WINDOWS. WITHIN THE NEXT THREE WEEKS, THE WINDOWS ARRIVED AT AAA AND WERE INSTALLED IN MY HOME TO COMPLETION.

Category replacement windows

3.0

03/03/2003


STEVEN & HANNA W.

A SALESMAN CAME BY AND GAVE ME A QUOTE OF $1,200. A CONTRACT WAS LEFT BY THE SALESMAN. I MISPLACED THE CONTACT AND CALLED BACK TO GET ANOTHER QUOTE FOUR MONTHS LATTER, SO THEY SENT OUT ANOTHER SALESMAN. I DID NOT MENTION MY FIRST QUOTE. THE QUOTE I WAS GIVEN THIS TIME WAS $2,200. I FOUND THE OLD CONTRACT AND CALLED THEM ABOUT THE ORIGINAL QUOTE. I WAS TOLD THEY WOULD NOT HONOR THE FIRST CONTRACT.

Description of Work
TWO LIGHT SLIDERS AND ONE THREE LIGHT SLIDER

Category replacement windows

Service Provider Response

1.0

10/29/2002


ANTHONY M.

THEY NEVER CALLED ME BACK.

Description of Work
I CALLED THEM FOR AN ESTIMATE TO REPAIR/REPLACE WINDOWS.

Category replacement windows

Service Provider Response

4.0

09/23/2002


DEAN B.

OVERALL, THE INSTALLATION WENT WELL AND WE ARE VERY HAPPY WITH THE WINDOWS. THE ONLY MAJOR COMPLAINT WAS THAT WE WERE TOLD THAT THE JOB COULD BE DONE IN 1 TO 2 DAYS WITH A CREW. AFTER SHOWING UP SEVERAL HOURS LATE, THE JOB ESSENTIALLY FELL TO ONE PERSON WITH OCCASIONAL HELP AND TOOK APPROXIMATELY 4 TO 5 DAYS. (NOTE: THE INTERIOR WORK WAS COMPLETED OVER LONG DAYS - UNTIL 9PM FOR ABOUT 3 DAYS AND THE FINAL EXTERIOR WORK DID NOT REQUIRE US TO BE HOME AND WAS FINISHED SEVERAL DAYS LATER.)

Description of Work
INSTALLATION OF 17 VINYL REPLACEMENT WINDOWS ON FIRST AND SECOND FLOORS.

Category replacement windows

Service Provider Response

5.0

09/13/2002


AMY H.

WE WERE EXTREMELY PLEASED WITH THEM THROUGH THE WHOLE PROCESS. PHIL CARUSO, WHO MET US TO GIVE AN ESTIMATE, BROUGHT AN EXAMPLE WINDOW WITH HIM AND ANSWERED ALL OF MY MANY QUESTIONS THOROUGHLY. THE WINDOWS CAME IN WHEN PROMISED, THEY PERFORMED THE INSTALLATION ON THE DATE THEY PROMISED, SHOWED UP MORE OR LESS ON TIME (45 MINUTES LATE DUE TO AN ADDRESS MISCOMMUNICATION), WORKED EFFICIENTLY AND CLEANED UP AFTER THEMSELVES. WE WOULD USE THEM AGAIN IN A HEARTBEAT.

Description of Work
THEY REPLACED ALL WINDOWS IN OUR CONDOMINIUM--18 IN ALL. THEY REMOVED EXISTING (OLD!!) WINDOWS AND INSULATED, CAULKED, AND INSTALLED NEW VINYL REPLACEMENT WINDOWS.

Category replacement windows

1.0

07/30/2002


Judy L.

1ST CALL TO REQUEST THEY COME TO MY RESIDENCE TO GIVE ME A QUOTE. DIDN''T HEAR FROM THEM FOR 3 DAYS. WHEN I CALLED BACK THE RECEPTIONIST TOLD ME THEY THREW OUT THE REQUEST 2ND CALL, THEY MADE AN APPOINTMENT TO COME TO MY HOUSE TO GIVE ME A QUOTE. I STAYED HOME FROM WORK. THEY NEVER SHOWED UP. THEY HAD LEFT A MESSAGE ON MY VOICEMAIL AT WORK AT 4:45 P.M. THE PRIOR DAY. WOULD NOT DEAL WITH THEM AGAIN.

Description of Work
THEY WERE TO COME AND GIVE ME A QUOTE FOR INSTALLATION OF CASEMENT WINDOWS

Category replacement windows

Service Provider Response

WE AT AAA ROYAL WINDOWS PRIDE OURSELVES ON OUR CUSTOMER SATISFACTION WE HANDLE HUNDREDS OF CALLS FOR ESTIMATES EVERY WEEK, AND TRY TO HONOR ALL APPOINTMENTS MADE. UNFORTUNATELY, THERE ARE APPOINTMENTS THAT HAVE TO BE RESCHEDULED SUDDENLY. TRAFFIC, SERVICE CALLS, AND OTHER APPOINTMENTS RUNNING LONGER THAN EXPECTED SOMETIMES HINDERS OUR SALESMAN TO MAKE AN APPOINTMENT FOR A PARTICULAR TIME. IT IS NOT AAA ROYAL WINDOWS PRACTICE TO CAUSE POTENTIAL CUSTOMERS AN INCONVENIENCE, ESPECIALLY THOSE MEMBERS OF ANGIES LIST. AAA ROYAL WINDOWS EXTENDS OUR DEEPEST APOLOGIES TO THIS MEMBER. WE ARE SORRY FOR RESCHEDULING HER APPOINTMENT AT SHORT NOTICE AND INCONVENIENCING HER DAY.

5.0

05/03/2002


Shiela M.

CLEAN UP VERY WELL, AND INSTALLER WAS VERY NICE!!!

Description of Work
INSTALLED 4 REPLACEMENT WINDOWS ON THE SECOND STORY OF HOME

Category replacement windows

5.0

04/23/2002


STUART C.

EXCELLENT VALUE FOR THE WORK DONE. THEY ALSO SAVED ME MONEY BY REFERRING ME TO THE ENERGY PLAN WITH MY FUEL COMPANY. THIS GOT ME A REBATE FROM THE FUEL COMPANY.

Description of Work
AAA REPLACED ALL WINDOWS ON FRONT PORCH AND BASEMENT. EXCELLENT WORK.

Category replacement windows

5.0

01/08/2001

Description of Work
WINDOWS

Category replacement windows

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    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover
    Warranties
    Yes

    Services Offered

    Sales & installation of vinyl replacement windows, roofing, siding.

    Services Not Offered

    Window cleaning

    Frequently Asked Questions & Answers about AAA Royal Windows & Construction Inc

    How is AAA Royal Windows & Construction Inc overall rated?

    AAA Royal Windows & Construction Inc is currently rated 4.4 overall out of 5.

    What days are AAA Royal Windows & Construction Inc open?

    AAA Royal Windows & Construction Inc is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    What payment options does AAA Royal Windows & Construction Inc provide

    AAA Royal Windows & Construction Inc accepts the following forms of payment: Check, Visa, MasterCard, Discover

    Does AAA Royal Windows & Construction Inc offer free estimates?

    Yes, AAA Royal Windows & Construction Inc offers free project estimates.

    Does AAA Royal Windows & Construction Inc offer eco-friendly accreditations?

    Yes, AAA Royal Windows & Construction Inc offers eco-friendly accreditations.

    Are warranties offered by AAA Royal Windows & Construction Inc?

    Yes, AAA Royal Windows & Construction Inc offers warranties.

    What services does AAA Royal Windows & Construction Inc offer?

    AAA Royal Windows & Construction Inc offers the following services: Sales & installation of vinyl replacement windows, roofing, siding.

    Are there any services AAA Royal Windows & Construction Inc does not offer?

    Window cleaning