BAYSTATE AUTOMOTIVE

My car was making a horrible racket yesterday on the drive to and from work in Boston.  Since I have a long commute, having a safe and reliable car is absolutely necessary.  This morning I stopped by Baystate Automotive and asked if they could look at it.  As I suspected, the brakes were done in, "metal on  metal" was how Peter described it - that certainly explained the awful noise.  Even though today is New Years Eve and he was planning to close early this afternoon, he squeezed my repair into the day, called for parts, got them delivered and fixed the car while I waited.  It's not a fancy place, and not comfortable like the dealerships to wait for service, but they get the work done well, fast and at a reasonable price.  It's probably best if you can drop your car off, rather than waiting, but either way, they do great work and I trust them.

As with all of our previous experiences, Peter responded immediately, understood the issue and worked quickly to get our car in for repair and back on the road.  Peter provide a free estimate for the repairs and indicated the time it would take to complete.  He is extremely affordable compared to other mechanics and has always been open and honest with us concerning necessary or elective repair.  When we picked up the Murano and returned to the inspection garage it passed with flying colors.