Ultra Safe Pest Management Inc

It went fantastic. Truly experienced gentlemen who knows how to do the job right and they did a little extra which was greatly appreciated.

Originally, I had left a 2-star review because I was disappointed with the fact that the $800 mouse exclusion only covered from about eye-level and downward, when on the phone it was made to sound like it would cover higher areas as well, such as where walls met the roof. However, after hearing I was disappointed, they went WAY above and beyond anything I could have expected. Rich, their operations manager, handled it personally, and not just took care of all my rodent problems, he even helped with several tasks WAY outside of the scope of the job, like helping me figure out where a leak in my roof was coming from, and helping me remove and diagnose a structural problem in my family room. Amazing. I wish every company had customer service like that. Talk about going above and beyond!

Eric was great during the initial visit. He thoroughly placed traps and bait everywhere. Sealed up many small entry points around the house and explained everything clearly. Big piece of advice was to get rid of the bird feeder in the backyard. Yard is too small and the dropped seeds attracts the mice. Bye bye feeder. Joe followed up 2 weeks later and was equally excellent. Checked all traps, removed the caught pests, refilled bait traps and explained everything well. I have a crawlspace that is tough to crawl through but both guys had no problem. I recommend Ultra Safe!

They mislead me Try to get money triple what they said on phone Try to get the job for double the estimate

The pest removal itself took about an hour, maybe less. The worker was extremely knowledgeable and professional, and he managed to get rid of the nest and the queen bee quickly. He also applied additional material to kill any stragglers that weren't home at the time of the removal, and checked the entire area in the attic as well as outside to ensure that he didn't miss anything. Handled it perfectly, thanks!

Joe from safe pest was fantastic!! He was knowledgeable, professional, and personable!!! His inspection was thorough and he found the spots where these mice were getting in!!! Thank you Joe for restoring my sanity!! Ruth from N Chelmsford.

Great. This company is responsive to RFQs, available by phone, and punctual in arrival. They went beyond what was agreed upon regarding creating barriers for rodents. No wonder they have such excellent reviews.

I just called Ultra Pest Control to exterminate my home for stink bugs that appeared last season. They informed me that I would have to pay $145 for inspection that could CANNOT be refunded. It can only be used towards their service. However they will not give me any approximate cost even though they asked several questions such as square feet of my home, how many bedrooms/ bathrooms AND they looked online to view the specifics of my home. In other words I would pay the $145 and they could come and give me a price and if it was higher than normal I would have no way out other than losing my $145. This is unacceptable business practice!! I asked if I could speak with a technician or supervisor and was told that they would say the same thing that she was saying.I am reporting this to the BBB

Not a problem. I would give this company an A+. Polite, professional knowledgeable, and prompt.

the technician rob is the best i had a mouse issue about 18 months ago he came out an totally sealed up my house havent had any since now he comes every 3 months to check i added a property protection plan which if i have any critters or bugs that is covered the intial cost was a little higher than the last exterminating company i had which ju all they did was put traps down n told me to seal up my house it was so worth the money he completly sealed my house cant say enough about rob he is definetly the best