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About us
A global media and technology company
Business highlights
15 years of experience
Services we offer
Television, Internet, Voice, Home, Wireless, Business Services
Services we don't offer
Sports Packages,Unlimited Space,Virus Protection
Reviews
3.6139 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
27% | ||
37% | ||
20% | ||
8% | ||
9% |
Filter reviews by service
Showing 1-25 of 139 reviews
Henry G.
May 2016
TV Service - Cable, Internet Service
They are good. They come out when you need them. When you call them, you've paid your bill, they should come out the same day instead of 2 or 3 days later.
Joey S.
May 2016
TV Service - Cable, Internet Service
.
Zheng Z.
May 2016
Internet Service
I haven't tried to contact them. They could keep their signal consistent. Their signal has stopped working over the past year, it is not too often, and that is very aggravating.
Ronald G.
Mar 2016
TV Service - Cable, Internet Service + 1 more
It is expensive. The quality is sometimes good and sometimes bad. The responsiveness is not bad. They give you a window between 1:00 and 4:00. I use them all the time. I had another service one time which was cheaper.
Jeffrey Z.
Mar 2016
TV Service - Cable, Internet Service + 1 more
The bill is too much. I wish I had more choices for providers. They could charge less, and give more for your money. They could offer more in the package.
Patricia M.
Mar 2016
TV Service - Cable, Internet Service + 1 more
We have the Triple Play. To get better grades from me when service is out, maybe they could give me a discount. I wish the internet was a little more stable.
Victoria S.
Mar 2016
TV Service - Cable
I use them for cable. When they said they'd be out here, they are.
Lawrence W.
Mar 2016
TV Service - Cable, Internet Service
I wouldn't use them again in future. They could change the prices and have better service outlets in Gloucester, Massachusetts.
Jan K.
Mar 2016
TV Service - Cable, Internet Service + 1 more
Just be truthful in pricing and offers.
Douglas A.
Mar 2016
TV Service - Cable
unknown
Saul S.
Mar 2016
TV Service - Cable, Internet Service + 1 more
I am stuck with them.
Kathleen B.
Feb 2016
TV Service - Cable
unknown
Patrick M.
Feb 2016
TV Service - Cable
unknown
Walter E.
Jan 2016
TV Service - Cable
unknown
Anne L.
Jan 2016
Internet Service
Terrible - whenever I called them with a question they would play a readable voicemail. I tried so many times to get rid of them, and each time I called I got a different person each time. They said they didn?t know how to turn that off. When I discontinued my service they said I had 30 days access to my email before it cancelled out ? turns out it was gone in 3 days. So many people then told me that said it shouldn?t be 30 days or that long at all. They said that if someone I knew had Comcast I could put the email under them to get email access. I did that, but it was hours and hours of arguing with people on the phone ? there was no clear communication among the employees.
Mary G.
Dec 2015
TV Service - Cable, Internet Service + 1 more
We're only allowed Comcast because in Boston, it does not have any other service. We only have Comcast. We're not allowed to get anybody else. I am disgusted with their prices. They get away with it. Since our old mayor passed away, in this area it was the only provider that we were allowed to have. The majority of the city of Boston can only use Comcast. I called RCN and Verizon, and they can't come provide service for us. The new box is really cool. They gave us a new box. Even thought they said they are not charging me, every year everything goes up. They locked me in for 2 years. All I have is the DVR with them. For quality it looks wonderful, but I think cable in general should be rated like electricity. It's based on how we use it because I barely have time to watch anything because I am always at work. They should give long-term customers decent deals. I understand that they are providing quality service but if you want to keep quality customers, they have to work with us. They are getting better when it comes to responsiveness. They got way better. In the past, they weren't as good as what they are now. They are more accommodating.
Annie N.
Dec 2015
TV Service - Cable, Internet Service
unknown
Mindy S.
Dec 2015
TV Service - Cable, Internet Service + 1 more
.
Lisa J.
Nov 2015
TV Service - Cable, Internet Service + 1 more
We have Comcast and sometimes with the reception there's an issue but they gave me a discount on my bundle that I have. You save money with a bundle. Sometimes the frustrating part is that if you have an issue they say they can't get out for like four or five days, which if your TV isn't working or something isn't working, that's not too great. The good thing about them is there is always some one there to answer when you call.
Mindy S.
Sep 2015
TV Service - Cable
unknown
Marla P.
Sep 2015
TV Service - Cable
unknown
Kathleen K.
Aug 2015
TV Service - Cable, Internet Service
.
David M.
Jul 2015
TV Service - Cable
unknown
Margaret M.
Jul 2015
TV Service - Cable
unknown
Elaine S.
Jul 2015
TV Service - Cable, Internet Service + 1 more
Like everyone else, I think they are way too expensive but what are you going to do? Except for the price, they are all the same. I think their service is fine, if I call them they show up.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Comcast is currently rated 3.6 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
No, Comcast does not offer free project estimates.
No, Comcast does not offer eco-friendly accreditations.
No, Comcast does not offer a senior discount.
No, Comcast does not offer emergency services.
No, Comcast does not offer warranties.
Comcast offers the following services: Television, Internet, Voice, Home, Wireless, Business Services
Sports Packages,Unlimited Space,Virus Protection