AJ EXTERIORS INC

Everything went smooth. Work was efficient & fast. Great communication with workers. Highly satisfied. Neighbor ended up using them aslo after he saw the work completed. They also Financing. A great advantage to use.

I wish I could read other reviews on BBB and other reviews before I chose AJ exterior. Again, a very disappointed experience and almost a nightmare. We have project in East Boston and hired AJ exterior for rubber roof. I have paid them 10K for deposit in Mar, 2022. They did send people there in the following week. However, nightmare began. The first time they completed the job is on March 22nd. After the job was completed, we found bubbles were everywhere. If you did rubber roof before, you should know what I am talking about. The good thing was they told me that it's caused by the glue they used and they agreed to redo the job. The 2nd time and 3rd time happened in Apr but the results were similar. Simply speaking, we still have bubbles everywhere. The owner Ed said he would come to take a look on Apr 26th, but he never came. Today is June, 21st, 2022. We still have the permit open and a "new" roof with bubbles everywhere. They have a professional designed website but I hope their jobs could be as professional as their website. It's my first time to file a BBB reviews. I don't know how to post pics, but if I could, I would do so. We have a 2M project, but after we paid 10K deposit 3 months ago, we still couldn't have a new roof done.

In general, the job was done reasonably well and very fast but there were several problems afterwards which are still present. One of the roofs was not flashed properly and it still leaks (although we just gave up on it b/c it leaks into our basement. Also, one of the skylights was not sealed properly - after they already finished etc, we looked around and you could see the sky between the sill and the skylight. We noticed it because when the wind blew, we felt a very cold breeze. My wife and I sealed that off ourselves.

Tony the project manager was knowledgeable and adaptable with an easy manner. The contact with the company was consistent start to finish. They were a good crew, and knew what they were doing in a very choreographed manner. They were courteous and diligent in their work. The only issue was with the dumpster company who had problems removing the dumpster. It almost fell off the truck and hit my home. It didn't, but it left a large gouge in my driveway. AJ exteriors made good on the problem and gave me a credit on the extra work that had to be done that wasn't covered by the original estimate.