ABACUS BUILDERS

My family and I recently hired Abacus Builders to remodel our kitchen and bath, and our experience with their team was absolutely fantastic. Throughout the entire process, we found their approach to be straightforward and highly inclusive. We were involved in every step, from the initial design discussions to the final decision-making process. The designer working with us scheduled multiple meetings to ensure that our vision aligned with theirs, and that we were well-informed about the decision-making process. We are definitely impressed by Abacus Builders' professionalism and would highly recommend them to others. Should we have any future home projects, we would not hesitate to hire them again.

My family and I recently hired Abacus Builders to remodel our kitchen and bath, and our experience with their team was absolutely fantastic. Throughout the entire process, we found their approach to be straightforward and highly inclusive. We were involved in every step, from the initial design discussions to the final decision-making process. The designer working with us scheduled multiple meetings to ensure that our vision aligned with theirs, and that we were well-informed about the decision-making process. We are definitely impressed by Abacus Builders' professionalism and would highly recommend them to others. Should we have any future home projects, we would not hesitate to hire them again.

Throughout the entire process, everything went smoothly with Abacus Builders. They successfully completed a kitchen remodel and flooring project, and I am extremely satisfied with their work. They provided excellent support and communication, guiding me through the process and assisting with the design aspect. They ensured that I fully understood their actions and maintained a high level of transparency. The quality of their work is outstanding, and they even finished the job ahead of schedule, ensuring that the final outcome met my expectations. Without a doubt, I highly recommend Abacus Builders as they truly deliver exceptional results.

About 3 years ago we first engaged with mark and his team at Abacus Builders to help us design and get permits for a 3-family building we wanted to build on a vacant lot in South Boston. We chose Abacus because they are not just General contractors, but also property developers too. This separated them from all GCs we were vetting at the time. Marks’ experience and guidance in bringing us through the design and zoning process were invaluable. The design team he assembled for us was great. Once the permits were all approved, which took a little over a year, Mark's team led by Gerald and Lua ran the project from start to completion. While Catrina and Marisol ran the design/admin in the background. We could not be happier with the final results. We would highly recommend Abacus for any future construction projects. Abacus carpenters and laborers were absolute gentlemen too and knew how to keep the job clean and neighbors' concerns always addressed.

We hired Abacus to replace our back deck and install new crown molding in 4 rooms, and we couldn’t be happier with the finished product! The whole process was effortless from start to finish. We sent Mark a few photos of our deck and the rooms where we wanted to install crown molding. Within a couple of days we received a competitive quote that clearly outlined the details and costs, so we decided to hire them for the project. Before they started, Mark came out to discuss specific options about the deck and crown molding and helped us make sure we were happy with all of the plans before beginning the work. We scheduled a date and they started exactly when they said they would. Throughout the project the crew was very professional and friendly, and happy to answer our questions. They kept us up to date on project status and when we could expect the next steps to be completed. They had originally estimated the project would take 2 weeks and they did everything in only 6 days! They stuck to their original quote, and in fact, even came in under budget by a few hundred dollars. Every day we came home our house and the building common hallway were clean. The crew did a fantastic job about abiding by our building specific rules about work times etc, they are very professional and respectful. Overall this was the smoothest experience we’ve had with any contractor and wish we had found them sooner!

Our experience with Abacus was overwhelmingly positive. We engaged them to replace the rotting trim on our house with plastic composite. Their price was competitive. They began work on time and finished well within our window. The workers were very considerate of our household. The quality of their workmanship was very good. Toward the end of the project there were small problems that needed to be remedied. All of the problems were quickly addressed and we are very pleased with the results.

Overall we couldn’t have been happier with our decision to go with Abacus. From beginning to end, the folks at Abacus made this a positive and memorable experience. Starting on day one they arrived on time and moved fast. We were shocked at how quickly they completed the demo and also how they would try and clean up at the end of each day – this was a common theme throughout the project. It’s a little thing, but really appreciated as we would stop in from time to time to check on progress. We liked that they were taking as much care with our home as we would if we were doing the work ourselves. Throughout the process we had clear lines of communication with Mark Little and other key folks on-site (Gerald was a godsend!) which really helped as we had questions or they needed to prod us to get them answers. It was an open dialogue the whole time. And even more helpful is that they couldn’t have been more responsive when we would reach out via text, phone or email. That’s not to say there weren’t occasional hiccups from time to time (this is going to happen on any large scale project like this), but we always talked them through and figured out ways to correct them. The fact that we could promptly talk them through over the phone or in person was really important to us and Mark, as well. Abacus also helped us stay on track by providing us a list of to-do’s with key dates when they needed answers or actual hardware/appliances in order for us to stay on track. We always tried to do our best to meet their deadlines, but even when we couldn’t they were understanding and kept other project aspects moving so as to stay on schedule. The work itself was incredibly top notch and can be seen in the attention to the details (both big and small). The tile work, the floors, the custom fireplace, the trim, the decks and roofdeck, even our basement storage area. You name it, they clearly took the greatest care when working on our house. The carpenter on the project built a custom desktop made from pieces of leftover mahogany and it’s better than anything we could have purchased directly from a retailer or vendor. It’s honestly one of my favorite things about the house. That and the main staircase. As mentioned earlier, it was so important that we keep the character of the house intact and this started with heart of the house, the original staircase, including the handrail and large first floor banister. This was no easy task when you consider how old the house was (1890s) and that the staircase extended up three flights to the top floor and also needed to match a new handrail going down to a newly created living space in the basement. Abacus was not only up to the task, but they absolutely exceeded our expectations. It’s the first thing people see when they walk in the house and always comment on how gorgeous it is. It truly is hard to put into words how thankful we are for the beautiful end product. Just the other day we had someone come in to put up wallpaper in one of the bedrooms and the person said they work on houses all over New England, including a lot of home renovations in South Boston, and she said that you could really tell that whoever worked on the house knew what they were doing and really cared about the project – “The people who worked on this house are true professionals” was her exact quote. And she couldn’t have been more spot on. Thank you Mark and the team at Abacus for giving us the house of our dreams! P.S. Photos of our renovation are available on Abacus's website.

called in the midst of the many feet of snow and they came and cleared the roof and then rebuilt stairs that had been storm damaged

excellant

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Contractor was called without prior experience with this company and addressed my concerns of the snow on my roof immediately sending out his workmen within days to clear it.  The gutter and stairs were damaged due to the ice/snow and they fixed both issues, the stairs were rebuilt within days and the gutter reinstalled as soon as the weather permitted.  I would call mark without hesitation int he future

The company was very easy to work with. I was able to speak with the owner regularly. Everyone was helpful and supportive and they were very professional. It was an overall positive experience.