AAA SOUTHERN NEW ENGLAND

Auto Towing, Auto Service, Mortgage Companies,

Business highlights

Emergency Services Offered

Services we offer

TRAVEL ARRANGMENTS, INSURANCE, DENTAL, HEALTH, CAR. AUTO SERVICES, TOWING AND AUTO SERVICES.

Amenities

Emergency Services
Yes

Reviews

4.47 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
29%
3
14%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.8
professionalism
4.2
responsiveness
4.2
punctuality
3.8
Showing 1-7 of 7 reviews

Dorothy H.
08/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn P.
05/2015
4.0
auto repair
  + -1 more
Very well regarding arrangements and knowledge of destinations. My only comment is that the office needs to hire more travel agents. These folks look overworked.
Description of Work: Book Air, hotel, etc.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$15,000

Anne L.
10/2014
5.0
auto repair, towing
  + 0 more
They arrived quickly, jumped the battery and got me started within about 3 minutes and that was it. The guy was pleasant too.
Description of Work: I have a membership with them and most recently I used them for a jump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ANNE J.
08/2014
5.0
travel agency
  + -1 more
They noticed my driver's license needed to be renewed. They took the picture as well as completed my vehicle registration. No lines, no crowds. couldnt be more pleasant. offered to redo the photo if i wasnt satisfied. I was in and out in less than 30 minutes.
Description of Work: I went to have my vehicle registration renewed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARJORIE W.
10/2008
4.0
towing
  + -1 more
O.K.
Description of Work: I have had an AAA membership and would not be without it, but recently had a poor customer service experience with them. I had 2 tires blow out and called them for towing services. They told me someone would be there within the hour. After the hour went by I called 4 or 5 more times and was told each time the tow truck would be there in 10 minutes...Finally it arrived after a total waiting time of close to 3 hours. If I had been given accurate information in the beginning I would have left my car where it was parked and had them come in the morning....as it was now midnight. I must say the gentleman who towed the car was very friendly, helpful, and professional, but the customer service people at AAA not only kept giving incorrect information, but several of them, were quite unpleasant and quite unprofessional in dealing with the situation.....They did call me the next day and offer me a rebate off my next year's membership fee for my inconvenience.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0

Yes, I recommend this pro
$80

STAN B.
10/2006
5.0
towing
  + -1 more
We would not live without our AAA auto towing plan. It provides free towing, free on site calls for emergencies, free car lock out service, free maps, tour guides and books, travel consultants, etc. One of the best bargains around!
Description of Work: Towed our car over twenty miles and we paid nothing more than the annual $75 fee per year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Dave S.
06/2005
3.0
mortgage broker
  + -1 more
I'VE ALWAYS HAD A DEGREE OF CONFIDENCE WITH THE 'AAA' NAME, WHICH LED ME TO APPROACH THEM WHEN RESEARCHING MORTGAGE OPTIONS. MY INITIAL EXPERIENCE COULD NOT HAVE BEEN BETTER. MY BROKER WAS PERSONABLE, KNOWLEDGEABLE AND SERVICE ORIENTED. AT THE END OF THE DAY, I WAS CONFIDENT THAT I HAD NEGOTIATED THE BEST RATE POSSIBLE, WHILE I REFINANCED FOR A HIGHLY COMPETITIVE RATE THIS PAST YEAR, UNFORTUNATELY, IN MY ORIGINAL BROKERS ABSENCE, THE CUSTOMER SERVICE ASPECT OF THE EXPERIENCE DIFFERED GREATLY IN BOTH STYLE AND ATTENTION TO DETAIL.
Description of Work: I'VE USED AAA'S MORTGAGE SERVICE FOR AN INITIAL FINANCING AS WELL AS A MORE RECENT SECOND REFINANCING.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
4.0

Yes, I recommend this pro
$150,000

    Contact information

    125 HIGH ST, Boston, MA 02110

    WWW.AAA.COM

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Towing,
    Auto Service,
    Mortgage Companies,
    Travel Agencies,
    Insurance Agencies

    FAQ

    AAA SOUTHERN NEW ENGLAND is currently rated 4.4 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    No, AAA SOUTHERN NEW ENGLAND does not offer free project estimates.
    No, AAA SOUTHERN NEW ENGLAND does not offer eco-friendly accreditations.
    No, AAA SOUTHERN NEW ENGLAND does not offer a senior discount.
    Yes, AAA SOUTHERN NEW ENGLAND offers emergency services.
    No, AAA SOUTHERN NEW ENGLAND does not offer warranties.
    AAA SOUTHERN NEW ENGLAND offers the following services: TRAVEL ARRANGMENTS, INSURANCE, DENTAL, HEALTH, CAR. AUTO SERVICES, TOWING AND AUTO SERVICES.

    Contact information

    125 HIGH ST, Boston, MA 02110

    WWW.AAA.COM

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM